Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for New Venture Care

stars
stars 08 April 2025
On the whole satisfactory especially as we have one particular carer as a recent attendant Not so good with other carer particuarly timings.
Review from J S (Husband of Client/Service User)
stars
stars 08 April 2025
A manager of the New Venture visited us immediately after my wife was discharged from hospital and her care began very soon afterwards. Since then the carers have always been prompt in attendance and have done excellent work. As a new user of care provision, I have benefited from some very useful advice.
Review from J W (Husband of Client/Service User)
stars
stars 07 April 2025
Firstly, all dealings with the management team have been polite helpful and ambiguous. The carers have without exception treated me with patience, respect and humor and true professionalism. In addition the application of medication has been handled satisfactorily.
Review from M L (Client / Service User)
stars
stars 10 February 2025
I find that he is pleasant, kind and thoughtful. He is very mindful and communicates very well with my brother. I have had no problem with the service and I find that everyone has been very helpful with taking care of my brother.
Review from Angela M (Sister of Client/Service User)
stars
stars 25 September 2024
Since coming out of hospital and having been diagnosed with severe spinal degeneration and nerve damage I am now bedbound. I was very concerned about the care package I had been allocated and the care I would receive but all I can say is that all the carers and managers are wonderful. They are patient with me and my various problems. I find that they are so kind, caring, honest and always smart and clean and tidy. Always bring a smile to my and my family's faces, so much so that we as a family are happy we can keep them on as my permanent care provider. They have become part of the family and we are grateful and thankful.
Review from Margaret S (Client / Service User)