Submit a Review for Open Doors Healthcare Services
Room 101, Knightrider House, Knightrider Street, Maidstone, ME15 6LU
View Full Details of Open Doors Healthcare ServicesLatest Reviews for Open Doors Healthcare Services
18 March 2025
Very happy with overall service. Thank you.
11 March 2025
Excellent service much needed.
14 January 2025
I would like to take this opportunity to thank you and your staff for the care and support given to my mum. Although she was only in your care for a short while, the attention she received was exceptional and I can not praise the carers enough. I would highly recommend your company to others in similar circumstances. Once again thank you one and all.
13 January 2025
Full 24 hour care for Dad. Ladies are wonderful, nothing is a problem. They cope with every arising issue with care and compassion. Brilliant.
27 December 2024
The two care ladies were very friendly. Put my wife at ease. They were on time and super efficient. Open Doors Healthcare Services are by far the best care company I have used.
27 December 2024
I remain very impressed with Open Door Healthcare Service standards of care practice and management, It is clear that the carers are well trained. We have seen about 10 over the past few months but they all follow the same routine with my wife asking 'how was your night?' jollying her along to make her way to the bathroom to wash and dress, spotting if any of her clothes are soiled or need changing, bringing her a cup of tea, the big benefit of this approach is consistency. It is clear that my wife can't see the same carer every day but she knows what to expect whoever is providing her care on any given day. My wife enjoys their company and is always more lively after the carers visit. The agency is also very efficiently managed with prompt invoicing and phone calls if a carer is going to be late arriving.
18 December 2024
Ignore the Care Commission Rating. The manager and her team looked after my Dad at home in the last 4 weeks of his life. They always arrived on time, treated my Dad with dignity and respect, and helped reassure my Mum, who had been looking after my Dad for so many months previously. Sophie would regularly phone my Mum and also pop in to make sure everything was satisfactory. My Dad got his wish which was to die in his own bed at home holding my mum's hand. Just wish we had used them earlier.
12 December 2024
I am very pleased with the carriers who look after my wife. We have 3 visits a day and the care is always friendly and polite and provide a very good service and keep me informed if there are any problems. I would certainly recommend Open Doors Healthcare Services to anyone looking for an excellent home care service.
19 November 2024
This experience has been really wonderful. I did not know what to expect, the ladies have been great. I am now having time with my husband which makes him feel more happier as I no longer have to be his carer. I can not fault any of the work that they do.
30 September 2024
A particular member of staff arrived on time with the domestic. She was very polite, tidy and clean. Excellent job cleaning my home and helping me after a major operation. I will be using this company again.
25 September 2024
I cannot fault this agency. My father was cared for from January 2023 until he died in June 2024. He was looked after with care and kindness at the beginning when he was really ill and this continued as he improved. He was treated respectfully all the time. We, as a family, were treated with kindness and respect.
20 September 2024
Very satisfactory, the carers were all helpful and polite.
20 September 2024
All the staff were amazing. My father trusted them to care for him in a respectful way. There were day and night nurses who noted their every care movement and sent them to my brother to review daily. Without their services we would have not coped at all. I cannot recommend them highly enough not only for their care but the respectful and dignified way they treated our father in his own home when he was discharged from hospital and needed care at the age of 94.
13 September 2024
My two live-in carers who have been with me for the last four weeks, have been very courteous and friendly and have looked after me very well.
05 September 2024
Very good service. Caring staff, very friendly and very kind. Well done girls.
05 September 2024
Sadly my husband only lived for 4 days after he was discharged from hospital. We will always be grateful to the hospital team for introducing us to and arranging for the Open Doors team to help. I cannot praise them enough, treating my husband with dignity and respect. Always arriving on time with huge smiles. Management very much in evidence, introducing carers and checking all was well. The carers were very friendly to me and my sons too. Highly recommend. Thank you all.
05 September 2024
Following a long hospital stay I have had Open Doors calling daily. The girls are totally reliable and very caring, always willing to assist with tasks as required. My quality of life would not be the same without their daily assistance. I am delighted with the quality of the care!
28 August 2024
Having had very little experience of a care organisation, I have been very impressed by the entire organisation. The staff provide an amazing service in all respects.
13 August 2024
Your client has complex needs which are met with cheerfulness, patience and punctuality. They engage with your client and work as a team. It is good to have visits from management from time to time. Value for money - do not know yet but probably good or excellent.
08 August 2024
Incredible, helpful, caring people. Nothing is too much for them. Always on hand.
Latest Reviews for Open Doors Healthcare Services
18 March 2025
Very happy with overall service. Thank you.
11 March 2025
Excellent service much needed.
14 January 2025
I would like to take this opportunity to thank you and your staff for the care and support given to my mum. Although she was only in your care for a short while, the attention she received was exceptional and I can not praise the carers enough. I would highly recommend your company to others in similar circumstances. Once again thank you one and all.
13 January 2025
Full 24 hour care for Dad. Ladies are wonderful, nothing is a problem. They cope with every arising issue with care and compassion. Brilliant.
27 December 2024
The two care ladies were very friendly. Put my wife at ease. They were on time and super efficient. Open Doors Healthcare Services are by far the best care company I have used.
27 December 2024
I remain very impressed with Open Door Healthcare Service standards of care practice and management, It is clear that the carers are well trained. We have seen about 10 over the past few months but they all follow the same routine with my wife asking 'how was your night?' jollying her along to make her way to the bathroom to wash and dress, spotting if any of her clothes are soiled or need changing, bringing her a cup of tea, the big benefit of this approach is consistency. It is clear that my wife can't see the same carer every day but she knows what to expect whoever is providing her care on any given day. My wife enjoys their company and is always more lively after the carers visit. The agency is also very efficiently managed with prompt invoicing and phone calls if a carer is going to be late arriving.
18 December 2024
Ignore the Care Commission Rating. The manager and her team looked after my Dad at home in the last 4 weeks of his life. They always arrived on time, treated my Dad with dignity and respect, and helped reassure my Mum, who had been looking after my Dad for so many months previously. Sophie would regularly phone my Mum and also pop in to make sure everything was satisfactory. My Dad got his wish which was to die in his own bed at home holding my mum's hand. Just wish we had used them earlier.
12 December 2024
I am very pleased with the carriers who look after my wife. We have 3 visits a day and the care is always friendly and polite and provide a very good service and keep me informed if there are any problems. I would certainly recommend Open Doors Healthcare Services to anyone looking for an excellent home care service.
19 November 2024
This experience has been really wonderful. I did not know what to expect, the ladies have been great. I am now having time with my husband which makes him feel more happier as I no longer have to be his carer. I can not fault any of the work that they do.
30 September 2024
A particular member of staff arrived on time with the domestic. She was very polite, tidy and clean. Excellent job cleaning my home and helping me after a major operation. I will be using this company again.
25 September 2024
I cannot fault this agency. My father was cared for from January 2023 until he died in June 2024. He was looked after with care and kindness at the beginning when he was really ill and this continued as he improved. He was treated respectfully all the time. We, as a family, were treated with kindness and respect.
20 September 2024
Very satisfactory, the carers were all helpful and polite.
20 September 2024
All the staff were amazing. My father trusted them to care for him in a respectful way. There were day and night nurses who noted their every care movement and sent them to my brother to review daily. Without their services we would have not coped at all. I cannot recommend them highly enough not only for their care but the respectful and dignified way they treated our father in his own home when he was discharged from hospital and needed care at the age of 94.
13 September 2024
My two live-in carers who have been with me for the last four weeks, have been very courteous and friendly and have looked after me very well.
05 September 2024
Very good service. Caring staff, very friendly and very kind. Well done girls.
05 September 2024
Sadly my husband only lived for 4 days after he was discharged from hospital. We will always be grateful to the hospital team for introducing us to and arranging for the Open Doors team to help. I cannot praise them enough, treating my husband with dignity and respect. Always arriving on time with huge smiles. Management very much in evidence, introducing carers and checking all was well. The carers were very friendly to me and my sons too. Highly recommend. Thank you all.
05 September 2024
Following a long hospital stay I have had Open Doors calling daily. The girls are totally reliable and very caring, always willing to assist with tasks as required. My quality of life would not be the same without their daily assistance. I am delighted with the quality of the care!
28 August 2024
Having had very little experience of a care organisation, I have been very impressed by the entire organisation. The staff provide an amazing service in all respects.
13 August 2024
Your client has complex needs which are met with cheerfulness, patience and punctuality. They engage with your client and work as a team. It is good to have visits from management from time to time. Value for money - do not know yet but probably good or excellent.
08 August 2024
Incredible, helpful, caring people. Nothing is too much for them. Always on hand.