42 Flixton Road, Urmston, Manchester, M41 5AB
View Full Details of I Care (GB) Ltd - TraffordStaff always do their best to be friendly and helpful, even when things haven't run as smoothly as usual. Management are open to concerns and try to accommodate requests as best they can. Recently there have been some staff changes but nothing too disruptive, it has been well managed to minimise the impact on my family. Greatly appreciated!
I Care have been providing care to my Mum for 3 weeks now, very nice staff who take the time to listen and give care the way she wants. Can't fault them, really. The managers have been really helpful, and even sorted out a lift for Mum to hospital so she didn't have to wait for an ambulance. Sometimes the care is late but they always call Mum to let her know.
Some amazing "caring" carers but not well managed as an organisation - unreliable in terms of call times and amount of time given to care. Also, staff change daily as there are never enough to cover the number of service users that they take on (£). Staff turnover is extremely high and on that basis, continuity of care is almost impossible to establish. Carers often arrive stressed and fraught. Training possibly not all that good - a good few issues experienced with basic care procedures - inexcusable.
Staff always do their best to be friendly and helpful, even when things haven't run as smoothly as usual. Management are open to concerns and try to accommodate requests as best they can. Recently there have been some staff changes but nothing too disruptive, it has been well managed to minimise the impact on my family. Greatly appreciated!
I Care have been providing care to my Mum for 3 weeks now, very nice staff who take the time to listen and give care the way she wants. Can't fault them, really. The managers have been really helpful, and even sorted out a lift for Mum to hospital so she didn't have to wait for an ambulance. Sometimes the care is late but they always call Mum to let her know.
Some amazing "caring" carers but not well managed as an organisation - unreliable in terms of call times and amount of time given to care. Also, staff change daily as there are never enough to cover the number of service users that they take on (£). Staff turnover is extremely high and on that basis, continuity of care is almost impossible to establish. Carers often arrive stressed and fraught. Training possibly not all that good - a good few issues experienced with basic care procedures - inexcusable.