No matter how many conversations and meeting with this company, they
cannot follow a care plan. My sister needs support with her
appointments, cooking pre dietetic meals, prompting to promote
independence, overlooking medical and council housing needs. This
company have not provided any training on low fat-pre diabetic cooking
for the care workers. Food and hygiene certificates have not been
provided after several requests. Cooked food warmed up that has been out
of fridge overnight. My sister never/very rarely knows who is coming to
her over the four day week. She is told they will let her know. She only
knows when they knock on the door the same day of care. Promises to make
my sister aware who is visiting very rarely happen. Over the year with
this company my sister must have had at least 20 or more different
carers attend. The managers promise change. I have to manage the ladies
the best I can for my sister, leaving notes etc.
Latest Reviews for Ethicare
20 December 2024
No matter how many conversations and meeting with this company, they
cannot follow a care plan. My sister needs support with her
appointments, cooking pre dietetic meals, prompting to promote
independence, overlooking medical and council housing needs. This
company have not provided any training on low fat-pre diabetic cooking
for the care workers. Food and hygiene certificates have not been
provided after several requests. Cooked food warmed up that has been out
of fridge overnight. My sister never/very rarely knows who is coming to
her over the four day week. She is told they will let her know. She only
knows when they knock on the door the same day of care. Promises to make
my sister aware who is visiting very rarely happen. Over the year with
this company my sister must have had at least 20 or more different
carers attend. The managers promise change. I have to manage the ladies
the best I can for my sister, leaving notes etc.