Submit a Review for PentaCare (Sevenoaks)
2 The Square, Riverhead, Sevenoaks, TN13 2AA
View Full Details of PentaCare (Sevenoaks)Latest Reviews for PentaCare (Sevenoaks)
21 February 2025
The carer at Pentacare Services is second to none. The quality of her customer care is outstanding. She not only understands and demonstrates how to be genuinely person-centred and client-focused, she also 'gets it', that not all disabilities are visible. I am so impressed. A change in my personal circumstances meant I needed to change my care and support schedule. The carer listened and implemented the required changes within 24 hours. Wow! The rates provided for this service apply to this member of staff, specifically. She comes very highly recommended.
06 February 2025
Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.
06 February 2025
The team where amazing when providing care for my late mum, mum was only in her early 50'S when she was diagnosed with terminal cancer, being young she was apprehensive about receiving care from people she didn't know and felt embarrassed that she needed external care- however after meeting with a member of staff and getting plans in place she felt so comfortable and towards the end the team were the key to mum being able to stay and home living her best life in the final weeks delaying having to go into the hospice sooner! A huge thanks to the team.
06 February 2025
PentaCare have been really good. They first came to see me in and work with my OT when I was in hospital. They matched my principal carer with my needs and personality. The care has been really good and professional.
06 February 2025
I am very happy with the care PentaCare give my wife. Although she has severe Dementia they talk to her as though she understands (maybe she does, there is no way of telling). The carers are all very helpful and keep me informed of any little problem. I cannot find fault with any of the staff or service they give.
31 December 2024
I am happy with the service and people listen to my wishes.
23 December 2024
Very satisfied with everyone who comes. They all always are so caring and willing to help and do so cheerfully.
13 December 2024
I am very happy with the service provided by your company. The staff are pleasant and helpful and willing to assist where necessary.
19 April 2024
We as a family cannot recommend enough PentaCare. They have been an absolute godsend to my father and mother. Their care and kindness are of the highest standard, giving them independence and myself and my brother peace of mind knowing every day they are being looked after. Thank you very much!
08 March 2024
Pentacare provide a friendly professional service. Always helpful if a problem occurs. Both carers and office staff are kind and prepared to go the extra mile. I would happily recommend this company.
07 March 2024
My mother is very happy with the help she receives and it is a great relief to us to know that she is being well looked after. Her initial hesitation at involving carers has disappeared as she has got to know the friendly and caring staff who are always reliable and conscientious. I can thoroughly recommend them.
07 March 2024
Efficient and caring. Highly recommended. The manager is a great contact in the office and all the carers supplied have been most professional and reliable. Special mention to the carers who have given excellent service to an often difficult client.
20 December 2023
I transferred my brother's care to PentaCare in February after his previous carers neglected him and his hygiene went downhill. Since then, PentaCare have gone above and beyond with his care and because of that, my brother is able to carry on living at home instead of in a care home. My brother can be very grumpy at times, but they take that in their stride and always manage to get the job done. If I have any questions, the management are always quick to respond. Would I recommend PentaCare in a heartbeat.
15 December 2023
Since PentaCare took over my sister's care, I can relax knowing that she is well and happy. I have been going through a very difficult time and am unable to look after her at all at the moment, but knowing she is well cared for is reassuring. It means a lot to me.
14 December 2023
During our time with PentaCare, we received the most highest possible care and support. Nothing was too much trouble. Each and every member of staff was always smiling. They were professional at all times. When my husband was having a bad day they still smiled and addressed his wishes. The companionship I received as his wife was above their duty. Having a chat with me and comforting me when they could see I was struggling was something I will never forget. My husband’s last hours saw PentaCare stay and help not only us but our whole family and I will forever be in your debt. You help make our final hours more manageable and I will never forget that great love I felt from you . Thank you for making my husband and our family feel at ease in the days we had. Thank you,
27 September 2023
I found PentaCare really good, very nice, responsive carers. The carer was great and was very proactive with Mum’s care. Always answered the phone promptly and willing to make any adaptations to the care plan as circumstances changed.
12 July 2023
We started using Pentacare in August 2022. We had previously used two other care agencies at our previous house whom we were not at all happy with so were not anticipating any great change. What a difference! From the very first visit, the carers were kind, non-judgemental and efficient. In fact, more than that - it became like having a friend or relative come in to help. My husband has multiple serious illnesses and can be very difficult but they went the extra mile to smooth things over and get him into a good mood - chatting and laughing as they carried out their jobs. Sadly we can no longer use them as we have moved out of the area and are back to the same as before - indifferent carers who can't wait to get out of the house and appear not to care less. I miss Pentacare and their support and would use them again if I could. Very highly recommended.
06 July 2023
Everyone was very helpful and caring with my dad. They were professional but seemed to genuinely care. Nothing seemed too much trouble and I felt involved and consulted at all times. I also felt supported personally.
05 July 2023
Could not be more complimentary about the care Pentacare provide. The team go consistently above and beyond, treating their clients with the utmost respect, and families with compassion. When Mum's care needs changed at short notice, staff replanned and reorganised at lightning speed. Above all, Mum made a firm friend in staff, whom both she and we trust implicitly.
23 June 2023
Several carers attend me and they are all fantastic especially AM. They are always happy, clean and polite.
Latest Reviews for PentaCare (Sevenoaks)
21 February 2025
The carer at Pentacare Services is second to none. The quality of her customer care is outstanding. She not only understands and demonstrates how to be genuinely person-centred and client-focused, she also 'gets it', that not all disabilities are visible. I am so impressed. A change in my personal circumstances meant I needed to change my care and support schedule. The carer listened and implemented the required changes within 24 hours. Wow! The rates provided for this service apply to this member of staff, specifically. She comes very highly recommended.
06 February 2025
Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.
06 February 2025
The team where amazing when providing care for my late mum, mum was only in her early 50'S when she was diagnosed with terminal cancer, being young she was apprehensive about receiving care from people she didn't know and felt embarrassed that she needed external care- however after meeting with a member of staff and getting plans in place she felt so comfortable and towards the end the team were the key to mum being able to stay and home living her best life in the final weeks delaying having to go into the hospice sooner! A huge thanks to the team.
06 February 2025
PentaCare have been really good. They first came to see me in and work with my OT when I was in hospital. They matched my principal carer with my needs and personality. The care has been really good and professional.
06 February 2025
I am very happy with the care PentaCare give my wife. Although she has severe Dementia they talk to her as though she understands (maybe she does, there is no way of telling). The carers are all very helpful and keep me informed of any little problem. I cannot find fault with any of the staff or service they give.
31 December 2024
I am happy with the service and people listen to my wishes.
23 December 2024
Very satisfied with everyone who comes. They all always are so caring and willing to help and do so cheerfully.
13 December 2024
I am very happy with the service provided by your company. The staff are pleasant and helpful and willing to assist where necessary.
19 April 2024
We as a family cannot recommend enough PentaCare. They have been an absolute godsend to my father and mother. Their care and kindness are of the highest standard, giving them independence and myself and my brother peace of mind knowing every day they are being looked after. Thank you very much!
08 March 2024
Pentacare provide a friendly professional service. Always helpful if a problem occurs. Both carers and office staff are kind and prepared to go the extra mile. I would happily recommend this company.
07 March 2024
My mother is very happy with the help she receives and it is a great relief to us to know that she is being well looked after. Her initial hesitation at involving carers has disappeared as she has got to know the friendly and caring staff who are always reliable and conscientious. I can thoroughly recommend them.
07 March 2024
Efficient and caring. Highly recommended. The manager is a great contact in the office and all the carers supplied have been most professional and reliable. Special mention to the carers who have given excellent service to an often difficult client.
20 December 2023
I transferred my brother's care to PentaCare in February after his previous carers neglected him and his hygiene went downhill. Since then, PentaCare have gone above and beyond with his care and because of that, my brother is able to carry on living at home instead of in a care home. My brother can be very grumpy at times, but they take that in their stride and always manage to get the job done. If I have any questions, the management are always quick to respond. Would I recommend PentaCare in a heartbeat.
15 December 2023
Since PentaCare took over my sister's care, I can relax knowing that she is well and happy. I have been going through a very difficult time and am unable to look after her at all at the moment, but knowing she is well cared for is reassuring. It means a lot to me.
14 December 2023
During our time with PentaCare, we received the most highest possible care and support. Nothing was too much trouble. Each and every member of staff was always smiling. They were professional at all times. When my husband was having a bad day they still smiled and addressed his wishes. The companionship I received as his wife was above their duty. Having a chat with me and comforting me when they could see I was struggling was something I will never forget. My husband’s last hours saw PentaCare stay and help not only us but our whole family and I will forever be in your debt. You help make our final hours more manageable and I will never forget that great love I felt from you . Thank you for making my husband and our family feel at ease in the days we had. Thank you,
27 September 2023
I found PentaCare really good, very nice, responsive carers. The carer was great and was very proactive with Mum’s care. Always answered the phone promptly and willing to make any adaptations to the care plan as circumstances changed.
12 July 2023
We started using Pentacare in August 2022. We had previously used two other care agencies at our previous house whom we were not at all happy with so were not anticipating any great change. What a difference! From the very first visit, the carers were kind, non-judgemental and efficient. In fact, more than that - it became like having a friend or relative come in to help. My husband has multiple serious illnesses and can be very difficult but they went the extra mile to smooth things over and get him into a good mood - chatting and laughing as they carried out their jobs. Sadly we can no longer use them as we have moved out of the area and are back to the same as before - indifferent carers who can't wait to get out of the house and appear not to care less. I miss Pentacare and their support and would use them again if I could. Very highly recommended.
06 July 2023
Everyone was very helpful and caring with my dad. They were professional but seemed to genuinely care. Nothing seemed too much trouble and I felt involved and consulted at all times. I also felt supported personally.
05 July 2023
Could not be more complimentary about the care Pentacare provide. The team go consistently above and beyond, treating their clients with the utmost respect, and families with compassion. When Mum's care needs changed at short notice, staff replanned and reorganised at lightning speed. Above all, Mum made a firm friend in staff, whom both she and we trust implicitly.
23 June 2023
Several carers attend me and they are all fantastic especially AM. They are always happy, clean and polite.