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161 Smallfield Road, Horley, RH6 9LR
View Full Details of Bela Home CareLatest Reviews for Bela Home Care
19 July 2024
The quality of care my mother receives is outstanding and enables her to remain in her own home. She is treated with dignity and compassion and he views are valued. Communication is excellent, and her regularly reviewed care package is customised to meet her needs. Not only do her carers look after her, but they also have fun - singing songs and chatting with her. The company is well-managed and any concerns are dealt with quickly. We can't speak highly enough of them.
16 May 2023
Bela Homecare has been supporting my dad for a few months. All the ladies who visit him for help with personal care are lovely, respectful and have a laugh with dad. We had an unfortunate experience with an agency I tried before, they just couldn’t get on with him. They weren’t patient enough, often pushy and implied he was too far gone to help at home saying a care home was the only option. Funny, how wrong they were as since using Bela Homecare there have been no difficulties with my dad. The four ladies who visit him take their time to reassure him and make him feel comfortable and at ease. As well as personal care they often make him tea and sometimes breakfast. They are certainly winning with their approach to caring for the elderly, they’ve helped so much and it’s relieved stress for me too. I’m so happy I found them.
11 May 2023
My mum has been using Bela Homecare for over a year now and I have been extremely impressed. Every one of the carers who has visited my mum has been wonderful. The carers clearly all really care about their clients and take time to get to know them. They all go the extra mile to provide true care, friendship and support.
10 May 2023
Bela Homecare have been helping support my Mum with a couple of visits a week to help her shower. They have been really flexible and helpful in meeting her needs and I have been really grateful for their kind and professional support.
02 May 2023
My mother is 103 years old and cannot move. She has four carers a day and these are mostly the same two carers, so they know her every need. They are lovely with her and she could not be in better hands. They re-order her incontinence pads from the NHS and also order her meds from her Dr’s, so these jobs are taken off my hands. It is very easy to communicate with Bela Homecare if I need to. I receive an immediate response. Shopping lists are left for me so I know what she needs. When I was on holiday recently I sent an email every day and one of the carers replied each time on my mother’s behalf. Before using this agency I had a constant headache with previous ones, including stealing, when I had to call in the police. If it weren’t for Bela Homecare I feel as if I couldn’t cope any more and my mother would have to go into a home which she really doesn’t want.
Latest Reviews for Bela Home Care
19 July 2024
The quality of care my mother receives is outstanding and enables her to remain in her own home. She is treated with dignity and compassion and he views are valued. Communication is excellent, and her regularly reviewed care package is customised to meet her needs. Not only do her carers look after her, but they also have fun - singing songs and chatting with her. The company is well-managed and any concerns are dealt with quickly. We can't speak highly enough of them.
16 May 2023
Bela Homecare has been supporting my dad for a few months. All the ladies who visit him for help with personal care are lovely, respectful and have a laugh with dad. We had an unfortunate experience with an agency I tried before, they just couldn’t get on with him. They weren’t patient enough, often pushy and implied he was too far gone to help at home saying a care home was the only option. Funny, how wrong they were as since using Bela Homecare there have been no difficulties with my dad. The four ladies who visit him take their time to reassure him and make him feel comfortable and at ease. As well as personal care they often make him tea and sometimes breakfast. They are certainly winning with their approach to caring for the elderly, they’ve helped so much and it’s relieved stress for me too. I’m so happy I found them.
11 May 2023
My mum has been using Bela Homecare for over a year now and I have been extremely impressed. Every one of the carers who has visited my mum has been wonderful. The carers clearly all really care about their clients and take time to get to know them. They all go the extra mile to provide true care, friendship and support.
10 May 2023
Bela Homecare have been helping support my Mum with a couple of visits a week to help her shower. They have been really flexible and helpful in meeting her needs and I have been really grateful for their kind and professional support.
02 May 2023
My mother is 103 years old and cannot move. She has four carers a day and these are mostly the same two carers, so they know her every need. They are lovely with her and she could not be in better hands. They re-order her incontinence pads from the NHS and also order her meds from her Dr’s, so these jobs are taken off my hands. It is very easy to communicate with Bela Homecare if I need to. I receive an immediate response. Shopping lists are left for me so I know what she needs. When I was on holiday recently I sent an email every day and one of the carers replied each time on my mother’s behalf. Before using this agency I had a constant headache with previous ones, including stealing, when I had to call in the police. If it weren’t for Bela Homecare I feel as if I couldn’t cope any more and my mother would have to go into a home which she really doesn’t want.