Submit a Review for KML Kare Ltd
The Town Hall, High Street East, Wallsend, NE28 7AT
View Full Details of KML Kare LtdLatest Reviews for KML Kare Ltd
18 March 2025
Very satisfied with all the care provided. The girls go above and beyond to give the best care experience.
10 March 2025
The girls are very helpful, do most of what I require and are nice.
04 February 2025
First time with any carers and I was very nervous. There was no reason to be. My carers have been friendly and always come into my home with a smile and time for a little update on whats happening on the outside world. They are always very caring and nothing is too much trouble for them. I love to see them for the little chats and banter that we have. I feel very lucky to have the carers I have, they are a wonderful bunch of people who are doing a brilliant job looking after my care needs.
20 January 2025
My mam has a good relationship with her carers. They are always helpful and understand and explain any concerns with me. I feel happy most of the time knowing my mam has these girls looking after her. I know this helps me a lot when I am away from my mam.
18 January 2025
The staff at KML Kare LTD have been amazing with my mum, she is not always the easiest of people and her condition has affected her greatly. The staff always manage to settle her and make her laugh and relax. The familiar friendly faces have made things so much easier. She may not always remember their names, but she always says how lovely and caring they are. They have also been a massive support to Dad. It helps him on difficult days to have them coming in, often deflecting confusion and giving them both a friendly face to have a conversation with and help them both get through difficult days. When as a family we were on holiday, it helped hugely to know they were in safe hands daily.
15 January 2025
I have had two particular carers for nearly a year now and I am over the moon with them. They always come on time and have polite manners. Always chatty and bring a smirk to us. Excellent carers, always trying their best.
08 August 2024
My poorly mam was allocated care from KML and we were worried how it would go, having strangers come in to do personal care. We soon got to know the team who came in 4 times a day to shower, dress, feed and give meds. All of the ladies we had visit were wonderful, reassuring and caring without exception. They cared for Mam in a very discreet manner and got to know her likes/ dislikes quickly. They reassured her when she was feeling poorly or confused and had a chat and laugh with her on her good days. Very professional at all times, I would not hesitate to recommend this company to anyone, in fact I already have! Communication between the ladies, their office and myself was clear and easy too.
24 July 2024
Up to now, I have always had a very positive experience with the staff of KML Kare. The girls are always very pleasant and friendly. They work very quickly and efficiently.
08 July 2024
Great with my mam. Very caring and understanding.
24 June 2024
Very helpful carers.
20 June 2024
All carers are excellent, but the organisation is somewhat faulty - times are inefficient and due to rotas not being corrected, can be two to three hours late. The carers are an impressive team.
10 June 2024
Very pleased with the service provided by the carers, the staff are a credit to your company, very caring, attentive to the needs of my elderly and very infirm Mother, extremely helpful, goes above and beyond, nothing is too much trouble.
03 May 2024
We want to praise the carers at KML, especially one staff member in particular who went above and beyond with her care of my mother. She built up trust and a great rapport with my mother and family, we actually looked forward to her coming. At the beginning obviously we were trying to get into a routine, we asked if the staff member could be the permanent carer through the manager, as this was a very difficult time for us all and wanted continuity and calm. The manager agreed to this saying obviously when the permanent carer was off another staff member would step in. Everything seemed to be on track and running smoothly, we texted the manager to make sure everything was in place before I left on the Wednesday, but she never bothered to answer my text, up to this day. The staff member we wanted to be the permanent carer never came again even though we were told she would be the primary carer for my mum. Sadly my mother passed away in the early hours of Tuesday morning 23/4/24. When you deal with the management, my advice is get your wishes in writing. The staff member we wanted to be the permanent carer made a difficult situation bearable, she is a credit to KML.
16 April 2024
The next of kin would like to thank all of the carers who attended to help with my husband/our dad. The team were always there to provide help and support. It was lovely to have some banter during a difficult time. There was a running joke of 'What time will you be back?' which always brought a smile to everyone. Thank you to all concerned and keep up your good work. Our dog misses giving you all a loud welcome!
06 April 2024
KML Kare have been involved with caring of my dad for over a year now. It was hard for him to adjust at first but the lovely ladies and gent who have been helping him soon put him at ease. He now looks forward to them coming and not just to help him with day-to-day things but the laughter and banter they share. KML don't just provide the essentials for my dad they keep his spirits up and the will to carry on. Thank you to all the staff you are all so appreciated beyond words, thanks again.
05 April 2024
At a time of uncertainty for our family on the return of my mother from hospital, we have found the carers to be very friendly and empathetic with her situation. They are very helpful and aware of my mother’s needs. They are punctual and trustworthy and we are very happy with the care being given.
03 April 2024
My experience with the care company that I have is brilliant and I have no concerns as everyone is very friendly. The carers are willing to do anything for me, they also go and do my shopping for me twice a week.
03 April 2024
The carers are invariably pleasant and helpful and often do their work with diligence. There’s often time for banter which can raise my sister’s spirits. I recommend KML - I feel that my sister is in safe hands.
06 March 2024
My experience with this company has been excellent. They are all very caring and professional. They are all lovely and attentive and always make me laugh. Thanks so much for all your help. I appreciate the women and men. 10/10.
12 January 2024
From early November till the day my husband died, 3rd January 2024, the care that was provided by all the carers from KML Kare who came to help me care for my husband was exemplary. I cannot praise them enough. They treated my husband with kindness, respect, and even had a bit of a laugh with him at times. They are all special people.
Latest Reviews for KML Kare Ltd
18 March 2025
Very satisfied with all the care provided. The girls go above and beyond to give the best care experience.
10 March 2025
The girls are very helpful, do most of what I require and are nice.
04 February 2025
First time with any carers and I was very nervous. There was no reason to be. My carers have been friendly and always come into my home with a smile and time for a little update on whats happening on the outside world. They are always very caring and nothing is too much trouble for them. I love to see them for the little chats and banter that we have. I feel very lucky to have the carers I have, they are a wonderful bunch of people who are doing a brilliant job looking after my care needs.
20 January 2025
My mam has a good relationship with her carers. They are always helpful and understand and explain any concerns with me. I feel happy most of the time knowing my mam has these girls looking after her. I know this helps me a lot when I am away from my mam.
18 January 2025
The staff at KML Kare LTD have been amazing with my mum, she is not always the easiest of people and her condition has affected her greatly. The staff always manage to settle her and make her laugh and relax. The familiar friendly faces have made things so much easier. She may not always remember their names, but she always says how lovely and caring they are. They have also been a massive support to Dad. It helps him on difficult days to have them coming in, often deflecting confusion and giving them both a friendly face to have a conversation with and help them both get through difficult days. When as a family we were on holiday, it helped hugely to know they were in safe hands daily.
15 January 2025
I have had two particular carers for nearly a year now and I am over the moon with them. They always come on time and have polite manners. Always chatty and bring a smirk to us. Excellent carers, always trying their best.
08 August 2024
My poorly mam was allocated care from KML and we were worried how it would go, having strangers come in to do personal care. We soon got to know the team who came in 4 times a day to shower, dress, feed and give meds. All of the ladies we had visit were wonderful, reassuring and caring without exception. They cared for Mam in a very discreet manner and got to know her likes/ dislikes quickly. They reassured her when she was feeling poorly or confused and had a chat and laugh with her on her good days. Very professional at all times, I would not hesitate to recommend this company to anyone, in fact I already have! Communication between the ladies, their office and myself was clear and easy too.
24 July 2024
Up to now, I have always had a very positive experience with the staff of KML Kare. The girls are always very pleasant and friendly. They work very quickly and efficiently.
08 July 2024
Great with my mam. Very caring and understanding.
24 June 2024
Very helpful carers.
20 June 2024
All carers are excellent, but the organisation is somewhat faulty - times are inefficient and due to rotas not being corrected, can be two to three hours late. The carers are an impressive team.
10 June 2024
Very pleased with the service provided by the carers, the staff are a credit to your company, very caring, attentive to the needs of my elderly and very infirm Mother, extremely helpful, goes above and beyond, nothing is too much trouble.
03 May 2024
We want to praise the carers at KML, especially one staff member in particular who went above and beyond with her care of my mother. She built up trust and a great rapport with my mother and family, we actually looked forward to her coming. At the beginning obviously we were trying to get into a routine, we asked if the staff member could be the permanent carer through the manager, as this was a very difficult time for us all and wanted continuity and calm. The manager agreed to this saying obviously when the permanent carer was off another staff member would step in. Everything seemed to be on track and running smoothly, we texted the manager to make sure everything was in place before I left on the Wednesday, but she never bothered to answer my text, up to this day. The staff member we wanted to be the permanent carer never came again even though we were told she would be the primary carer for my mum. Sadly my mother passed away in the early hours of Tuesday morning 23/4/24. When you deal with the management, my advice is get your wishes in writing. The staff member we wanted to be the permanent carer made a difficult situation bearable, she is a credit to KML.
16 April 2024
The next of kin would like to thank all of the carers who attended to help with my husband/our dad. The team were always there to provide help and support. It was lovely to have some banter during a difficult time. There was a running joke of 'What time will you be back?' which always brought a smile to everyone. Thank you to all concerned and keep up your good work. Our dog misses giving you all a loud welcome!
06 April 2024
KML Kare have been involved with caring of my dad for over a year now. It was hard for him to adjust at first but the lovely ladies and gent who have been helping him soon put him at ease. He now looks forward to them coming and not just to help him with day-to-day things but the laughter and banter they share. KML don't just provide the essentials for my dad they keep his spirits up and the will to carry on. Thank you to all the staff you are all so appreciated beyond words, thanks again.
05 April 2024
At a time of uncertainty for our family on the return of my mother from hospital, we have found the carers to be very friendly and empathetic with her situation. They are very helpful and aware of my mother’s needs. They are punctual and trustworthy and we are very happy with the care being given.
03 April 2024
My experience with the care company that I have is brilliant and I have no concerns as everyone is very friendly. The carers are willing to do anything for me, they also go and do my shopping for me twice a week.
03 April 2024
The carers are invariably pleasant and helpful and often do their work with diligence. There’s often time for banter which can raise my sister’s spirits. I recommend KML - I feel that my sister is in safe hands.
06 March 2024
My experience with this company has been excellent. They are all very caring and professional. They are all lovely and attentive and always make me laugh. Thanks so much for all your help. I appreciate the women and men. 10/10.
12 January 2024
From early November till the day my husband died, 3rd January 2024, the care that was provided by all the carers from KML Kare who came to help me care for my husband was exemplary. I cannot praise them enough. They treated my husband with kindness, respect, and even had a bit of a laugh with him at times. They are all special people.