Submit a Review for Apollo Care (Southport)
Suite 9, First Floor Offices, Weld Parade, Birkdale Village, Southport, PR8 2DT
View Full Details of Apollo Care (Southport)Latest Reviews for Apollo Care (Southport)
09 September 2024
We had previously used another local care agency but due to their poor standard of care, we were looking for an alternative provider. Apollo was recommended by word of mouth and since day one the level of service has been very professional. Carers are professional, kind and reliable. My mother is much happier with Apollo and we have confidence in the service provided. Would recommend Apollo.
04 September 2024
The manager and her team of amazing women have been an amazing asset to ours and our mum's life since she had a stroke back in February. They made what was a difficult time much easier through their professionalism and care. Nothing is too much trouble for them, they are at the end of the phone if we have any worries about our mum and take great care of her. They are always on time, completely trustworthy, and take the time to have a chat. My sisters and I highly recommend them. Thank you to all the team.
04 September 2024
We had been searching for a carer to accompany my Uncle to church for some time before we found the excellent Apollo Care company. The owner is very proactive & responds immediately to any queries when contacted. The most important part is that my Uncle is very comfortable with the carers when he goes to church, this is very important to him & us. They are attentive to all his needs & this gives great comfort to the family that he is being well looked after. I highly recommend Apollo Care to anyone seeking a friendly & caring professional for their loved ones.
29 August 2024
Amazing service. The staff are professional and caring. The manager is very professional and really accommodating to any change of hrs/ day requests. I would recommend it to anyone who is thinking about extra care
29 May 2024
The manager and her team helped keep my dad independent and living in his own home for 2 years. The care he received from day one was outstanding. Nothing was too much trouble and a great trusting relationship developed between Dad and the team. He loved having a laugh and a joke with them all. I felt confident all his needs were met safely and professionally. Sadly my dad passed away a few weeks ago but I will always be thankful to the manager and her team for helping me to give Dad what he wanted which was to stay in his own home.
16 May 2024
Well managed - adaptable - good training - standards set and followed by all staff covering a wide range of experience within a growing company.
07 May 2024
What a lovely friendly company. The director made a huge impression on us all, especially with my mum who has advanced dementia. She tried to accommodate us at very short notice and went out of her way. Would highly recommend Apollo and the director and her team who offer unconditional care.
02 April 2024
We found Apollo Care extremely helpful and very easy to deal with. Our communications were dealt with very quickly even well out of office hours. Staff were very accommodating to our requests and provided exactly the services we wanted. The staff who visited our relative established very good relationships with him and fed back any concerns and positive feedback.
04 December 2023
The staff are lovely, warm and friendly. More than happy to help in any way they can. Very understanding with dementia and the very elderly. Overall, very good service.
06 October 2023
Was given a word-of-mouth recommendation for Apollo Care in Southport and they called and went to see them to find out their needs, immediately they took to and care plans were made for both Mum and Dad. My mother was admitted to the hospital, my father went downhill quickly so much so the carer was attending 3 times a day, she cared for my father with such compassion, nothing was too much trouble even when he had to have a catheter fitted. I would highly recommend Apollo in Southport, the caring was second to none and the costs were very fair and competitive.
04 October 2023
The company director herself visited my home and designed a programme to which I was agreeable. I am triple handicapped with vision and hearing impairmet. The director was sincerely wanting what was best for my present and, impending future, as I live alone and I am immobilsed with an osteoarthritic handicap. After only 1 hour, I witnessed the extreme and honest mode of work. Advice was forthcoming and valuable. I was in trepidation prior to the visit and can now look forward in confidence.
25 September 2023
First-class company provided excellent caring for my dear wife. Visits were always on time and they were very accommodating in order to meet our needs in going the extra mile. Nothing was ever too much trouble, in fact, we looked forward to their visit.
29 August 2023
We are husband and wife aged 93 and 91 respectively. This is our first experience with carers. Both of us have mobility issues and our main need is help in showering. We are both very happy with the assistance provided by Apollo. We are treated with dignity and at all times our wishes are carried out without hesitation. We had no problem in building a rapport with Apollo and feel sure this relationship will continue. Well done Apollo.
30 June 2023
Learning to accept a helping hand was a big step for my mother. At the age of 98 years, she had been a fiercely independent woman. Apollo Care gave her the time and space to come to terms with the disabilities of old age and treat her with dignity and respect. Their "how would you like this to be done" attitude allows my mother to feel she is still in control and slowly she has given her trust and accepted help. Any care company can carry out specified tasks, such as making beds and providing a meal. Apollo Care engaged with my mother and they have a laugh and a joke. They also have been known to go the extra mile to help with my mother's mental health. It is comforting to hear my mother says that they are very kind and nice and believe me, they would have had to earn that phrase. Thank you Apollo Care for making this difficult period in my mother's life easier.
14 March 2023
The care I received from day one was excellent. As I was unsteady on my feet and feared falling, as I live alone. Staff were very friendly and nothing was too much trouble. The chores were dealt with in a very professional way and I was very grateful for all the help I was given. I would not hesitate to recommend the company to anyone I know who may need care in the future.
07 March 2023
Apollo Care have been supporting my partner for several months and the change in him has been amazing, he is more cheerful with their company, he is more independent and we know he is in good hands. I can pop out to the shops and let them carry on with the care, it gives me some freedom as well as support for him. As a family we have been so impressed by Apollo, we have used several agencies in the past but have never had such prompt, happy, caring people who truly understand his need for independence. It has been very refreshing to see care done so well, I would not hesitate to recommend them.
10 February 2023
The care since day 1 has been excellent. The manager has dealt with our circumstances with care, understanding and encouragement. We know what to expect, we are in a good routine and she is always positive with mum giving her a good start to her day. The caring approach and attention we are all privy to from Apollo Care comes with our recommendation if you are looking for that next step for care for the family. Home care has to be right and Apollo are doing just that. The flexibility and punctuality outstanding. Thank you.
12 September 2022
Very happy with Apollo Care. The manager stepped up to help care for my dad. From the first meeting, everything was handled with professionalism and care. She knew everything that was needed and more. My dad loved having her visits. Gave him a great sense of security at a vulnerable time. The advice given to make things better was advantageous. Even after my dad was admitted to hospital she was there to check he was OK. I would recommend Apollo Care for any of your family members.
Latest Reviews for Apollo Care (Southport)
09 September 2024
We had previously used another local care agency but due to their poor standard of care, we were looking for an alternative provider. Apollo was recommended by word of mouth and since day one the level of service has been very professional. Carers are professional, kind and reliable. My mother is much happier with Apollo and we have confidence in the service provided. Would recommend Apollo.
04 September 2024
The manager and her team of amazing women have been an amazing asset to ours and our mum's life since she had a stroke back in February. They made what was a difficult time much easier through their professionalism and care. Nothing is too much trouble for them, they are at the end of the phone if we have any worries about our mum and take great care of her. They are always on time, completely trustworthy, and take the time to have a chat. My sisters and I highly recommend them. Thank you to all the team.
04 September 2024
We had been searching for a carer to accompany my Uncle to church for some time before we found the excellent Apollo Care company. The owner is very proactive & responds immediately to any queries when contacted. The most important part is that my Uncle is very comfortable with the carers when he goes to church, this is very important to him & us. They are attentive to all his needs & this gives great comfort to the family that he is being well looked after. I highly recommend Apollo Care to anyone seeking a friendly & caring professional for their loved ones.
29 August 2024
Amazing service. The staff are professional and caring. The manager is very professional and really accommodating to any change of hrs/ day requests. I would recommend it to anyone who is thinking about extra care
29 May 2024
The manager and her team helped keep my dad independent and living in his own home for 2 years. The care he received from day one was outstanding. Nothing was too much trouble and a great trusting relationship developed between Dad and the team. He loved having a laugh and a joke with them all. I felt confident all his needs were met safely and professionally. Sadly my dad passed away a few weeks ago but I will always be thankful to the manager and her team for helping me to give Dad what he wanted which was to stay in his own home.
16 May 2024
Well managed - adaptable - good training - standards set and followed by all staff covering a wide range of experience within a growing company.
07 May 2024
What a lovely friendly company. The director made a huge impression on us all, especially with my mum who has advanced dementia. She tried to accommodate us at very short notice and went out of her way. Would highly recommend Apollo and the director and her team who offer unconditional care.
02 April 2024
We found Apollo Care extremely helpful and very easy to deal with. Our communications were dealt with very quickly even well out of office hours. Staff were very accommodating to our requests and provided exactly the services we wanted. The staff who visited our relative established very good relationships with him and fed back any concerns and positive feedback.
04 December 2023
The staff are lovely, warm and friendly. More than happy to help in any way they can. Very understanding with dementia and the very elderly. Overall, very good service.
06 October 2023
Was given a word-of-mouth recommendation for Apollo Care in Southport and they called and went to see them to find out their needs, immediately they took to and care plans were made for both Mum and Dad. My mother was admitted to the hospital, my father went downhill quickly so much so the carer was attending 3 times a day, she cared for my father with such compassion, nothing was too much trouble even when he had to have a catheter fitted. I would highly recommend Apollo in Southport, the caring was second to none and the costs were very fair and competitive.
04 October 2023
The company director herself visited my home and designed a programme to which I was agreeable. I am triple handicapped with vision and hearing impairmet. The director was sincerely wanting what was best for my present and, impending future, as I live alone and I am immobilsed with an osteoarthritic handicap. After only 1 hour, I witnessed the extreme and honest mode of work. Advice was forthcoming and valuable. I was in trepidation prior to the visit and can now look forward in confidence.
25 September 2023
First-class company provided excellent caring for my dear wife. Visits were always on time and they were very accommodating in order to meet our needs in going the extra mile. Nothing was ever too much trouble, in fact, we looked forward to their visit.
29 August 2023
We are husband and wife aged 93 and 91 respectively. This is our first experience with carers. Both of us have mobility issues and our main need is help in showering. We are both very happy with the assistance provided by Apollo. We are treated with dignity and at all times our wishes are carried out without hesitation. We had no problem in building a rapport with Apollo and feel sure this relationship will continue. Well done Apollo.
30 June 2023
Learning to accept a helping hand was a big step for my mother. At the age of 98 years, she had been a fiercely independent woman. Apollo Care gave her the time and space to come to terms with the disabilities of old age and treat her with dignity and respect. Their "how would you like this to be done" attitude allows my mother to feel she is still in control and slowly she has given her trust and accepted help. Any care company can carry out specified tasks, such as making beds and providing a meal. Apollo Care engaged with my mother and they have a laugh and a joke. They also have been known to go the extra mile to help with my mother's mental health. It is comforting to hear my mother says that they are very kind and nice and believe me, they would have had to earn that phrase. Thank you Apollo Care for making this difficult period in my mother's life easier.
14 March 2023
The care I received from day one was excellent. As I was unsteady on my feet and feared falling, as I live alone. Staff were very friendly and nothing was too much trouble. The chores were dealt with in a very professional way and I was very grateful for all the help I was given. I would not hesitate to recommend the company to anyone I know who may need care in the future.
07 March 2023
Apollo Care have been supporting my partner for several months and the change in him has been amazing, he is more cheerful with their company, he is more independent and we know he is in good hands. I can pop out to the shops and let them carry on with the care, it gives me some freedom as well as support for him. As a family we have been so impressed by Apollo, we have used several agencies in the past but have never had such prompt, happy, caring people who truly understand his need for independence. It has been very refreshing to see care done so well, I would not hesitate to recommend them.
10 February 2023
The care since day 1 has been excellent. The manager has dealt with our circumstances with care, understanding and encouragement. We know what to expect, we are in a good routine and she is always positive with mum giving her a good start to her day. The caring approach and attention we are all privy to from Apollo Care comes with our recommendation if you are looking for that next step for care for the family. Home care has to be right and Apollo are doing just that. The flexibility and punctuality outstanding. Thank you.
12 September 2022
Very happy with Apollo Care. The manager stepped up to help care for my dad. From the first meeting, everything was handled with professionalism and care. She knew everything that was needed and more. My dad loved having her visits. Gave him a great sense of security at a vulnerable time. The advice given to make things better was advantageous. Even after my dad was admitted to hospital she was there to check he was OK. I would recommend Apollo Care for any of your family members.