Submit a Review for Spectrum Homecare Ltd
Office 6, College Business Centre, Uttoxeter New Road, Derby, DE22 3WZ
View Full Details of Spectrum Homecare LtdLatest Reviews for Spectrum Homecare Ltd
13 February 2024
Always happy with the care provided and the availability for cover. If ever I have anything that needs sorting or any concerns it is always dealt with quickly and efficiently. Staff have a great relationship with my children which makes them feel safe.
05 February 2024
Very good support service provided by the team. Any queries are resolved in a timely manner. Communication is extremely good, provided by the office who can always be contacted if there are any issues/queries.
30 January 2024
Thank you for the fantastic care that you have for my husband, the staff went above and beyond their duties. Any concerns that I had the managers always helped me to sort them. Spectrum is a fantastic company and I would highly recommend them.
30 January 2024
Spectrum Homecare staff have made a huge difference to my disabled (adult) son’s life. The care and respect shown towards him and the family mean that I feel confident when he goes out and about. I don’t need to worry about a thing, it’s all taken care of. My son loves them!
22 January 2024
At the beginning of 2023, I needed to find help for my elderly parents. Since using Spectrum, they have been amazing, especially as I do not live locally. They have been accommodating in adding in more times and in an emergency finding someone to stay overnight. All the staff are hardworking and caring. Thank you for giving me the piece of mind I need and the help my parents need too.
22 January 2024
My mum was quite apprehensive at the thought of having carers in to help her at first. Now she actually looks forward to their visits. All of the staff at Spectrum are so friendly, thoughtful and so caring towards my mum with the care they offer, nothing is ever too much trouble. As a family we feel so grateful that we get support from Spectrum as it gives us the confidence and knowledge that mum is 100% looked after and if there is ever an issue they contact us straight away and are always happy and extremely helpful when we call them with any queries.
19 January 2024
Spectrum Homecare is personally managed by the founders to a high standard and provides a valuable service to the Derby area. Carers provide an efficient service in a supportive style. They are responsive to supporting needs that vary from the normal weekly plan, such as medical appointments. They are also flexible to the different needs and expectations of service users. A small criticism, for balance as much as anything, is that it can sometimes take a couple of chases to get the right manager to respond to a query.
18 January 2024
I continue to be very happy with the help and support that I receive from all the staff. I am reassured to know that they are just a phone call away if I need them in a crisis. Thank you to all the staff for making my life easier to cope with at home.
18 January 2024
Spectrum provided care to Mum for just over twelve months. Staff were pleasant, respectful, diligent and observant. The management team are a highlight of the service, they worked hard to make sure Mum's needs were being met, re-evaluating her care as required and communicating effectively to carers. They were a wonderful resource for me, signposting me to other services, and suggesting things that could help Mum. They worked hard to make sure Mum had a consistent team of carers in a tricky location. I would not hesitate to recommend it.
18 January 2024
The owners are friendly, trusting and do provide the best care for my mum. They always query issues or text me or ring me if Mum needs anything ordering or collecting. When I go on holiday, I up the care for Mum without a problem as long as I tell them in advance. They help Mum in so many ways so she can stay in her own home. I do not know where I would be without them.
28 November 2023
I really cannot rate the care that my daughter receives from everyone at Spectrum. Nothing is too much trouble, and the staff go above and beyond. Since this time, we have been away on holiday quite a few times, the last one being a few days away in November 23, and we have had the reassurance every time that our daughter - who has a chronic illness - was being well looked after. The manager and your team - you are stars and greatly appreciated. Our daughter even likes us to go away so she can see the team!
11 May 2023
I am a young adult with hidden and long-term disabilities. Happy with receiving help from Spectrum. All the management are very friendly, genuine and caring. The management goes the extra mile for you and is patient with you, too. The carers are very friendly, as well.
31 October 2022
I rang up asking about overnight care due to my mum being very poorly. After speaking with the manager on the phone - she was absolutely brilliant, and the care and attention she gave to my mother were brilliant. Would definitely recommend.
27 October 2022
Mum lost Dad years ago, and Mum needed help, and the team have been amazing. Kind, caring and dignity and Mum loves the chat with the girls who visit! Thank the girls and Spectrum, so pleased I found you.
24 October 2022
I have recently had a knee replacement, and the care from all the staff has been wonderful. They are so helpful and friendly. I look forward to them coming as I have lost my husband and am lonely, and they have been so kind. Would recommend to anyone.
07 October 2022
Spectrum provided a caring and kind service; they made him feel comfortable and secure, but most of all, the very caring and positive approach to the client. I would be most happy to recommend this company.
11 July 2022
My mum passed away suddenly so we needed to sort out care for my dad urgently as he has dementia. The ladies at Spectrum were amazing. They made suggestions about visits and a routine for Dad, which wasn’t about making money but what was best for Dad. They go above and beyond, keep us updated, review care plans, bring Dad treats, take him out and coaxing him to do what is needed whilst always being respectful and kind. It’s only a small team, the staff are consistent so, Dad has been able to build a rapport with them, and so have we. I wouldn’t hesitate to recommend them and frequently do to anyone I can. The role they have is invaluable to us, and they really supported us while we dealt with Mum’s death. If you’re looking for carers who treat your loved ones as if they were part of their own family, are experienced and competent and speak to you like human beings, this is the company for your care needs (- and no, I’m not related to any of them, and they didn’t pay me!)
04 July 2022
Professional and helpful carers. Nothing is too much trouble. One happy family!
04 July 2022
Can only say - excellent!
04 July 2022
After a 4-month stay in the hospital, my father was discharged home. He is still very weak and unsteady on his feet, so our family decided to find carers to help him wash and dress in the morning and get Dad into bed at night. I spoke to Spectrum, and straight away, loved their happy, friendly and helpful demeanour. After a meeting with them, Dad decided to try them out. He is absolutely thrilled to bits with the service that he is receiving. The girls who visit him are always on time and always have a happy smile on their faces; they treat Dad with dignity and compassion. Nothing is too much trouble for them. If he wants anything done, he only has to ask. The girls' attention to detail is fantastic; they are trustworthy and thorough and are becoming good friends.
Latest Reviews for Spectrum Homecare Ltd
13 February 2024
Always happy with the care provided and the availability for cover. If ever I have anything that needs sorting or any concerns it is always dealt with quickly and efficiently. Staff have a great relationship with my children which makes them feel safe.
05 February 2024
Very good support service provided by the team. Any queries are resolved in a timely manner. Communication is extremely good, provided by the office who can always be contacted if there are any issues/queries.
30 January 2024
Thank you for the fantastic care that you have for my husband, the staff went above and beyond their duties. Any concerns that I had the managers always helped me to sort them. Spectrum is a fantastic company and I would highly recommend them.
30 January 2024
Spectrum Homecare staff have made a huge difference to my disabled (adult) son’s life. The care and respect shown towards him and the family mean that I feel confident when he goes out and about. I don’t need to worry about a thing, it’s all taken care of. My son loves them!
22 January 2024
At the beginning of 2023, I needed to find help for my elderly parents. Since using Spectrum, they have been amazing, especially as I do not live locally. They have been accommodating in adding in more times and in an emergency finding someone to stay overnight. All the staff are hardworking and caring. Thank you for giving me the piece of mind I need and the help my parents need too.
22 January 2024
My mum was quite apprehensive at the thought of having carers in to help her at first. Now she actually looks forward to their visits. All of the staff at Spectrum are so friendly, thoughtful and so caring towards my mum with the care they offer, nothing is ever too much trouble. As a family we feel so grateful that we get support from Spectrum as it gives us the confidence and knowledge that mum is 100% looked after and if there is ever an issue they contact us straight away and are always happy and extremely helpful when we call them with any queries.
19 January 2024
Spectrum Homecare is personally managed by the founders to a high standard and provides a valuable service to the Derby area. Carers provide an efficient service in a supportive style. They are responsive to supporting needs that vary from the normal weekly plan, such as medical appointments. They are also flexible to the different needs and expectations of service users. A small criticism, for balance as much as anything, is that it can sometimes take a couple of chases to get the right manager to respond to a query.
18 January 2024
I continue to be very happy with the help and support that I receive from all the staff. I am reassured to know that they are just a phone call away if I need them in a crisis. Thank you to all the staff for making my life easier to cope with at home.
18 January 2024
Spectrum provided care to Mum for just over twelve months. Staff were pleasant, respectful, diligent and observant. The management team are a highlight of the service, they worked hard to make sure Mum's needs were being met, re-evaluating her care as required and communicating effectively to carers. They were a wonderful resource for me, signposting me to other services, and suggesting things that could help Mum. They worked hard to make sure Mum had a consistent team of carers in a tricky location. I would not hesitate to recommend it.
18 January 2024
The owners are friendly, trusting and do provide the best care for my mum. They always query issues or text me or ring me if Mum needs anything ordering or collecting. When I go on holiday, I up the care for Mum without a problem as long as I tell them in advance. They help Mum in so many ways so she can stay in her own home. I do not know where I would be without them.
28 November 2023
I really cannot rate the care that my daughter receives from everyone at Spectrum. Nothing is too much trouble, and the staff go above and beyond. Since this time, we have been away on holiday quite a few times, the last one being a few days away in November 23, and we have had the reassurance every time that our daughter - who has a chronic illness - was being well looked after. The manager and your team - you are stars and greatly appreciated. Our daughter even likes us to go away so she can see the team!
11 May 2023
I am a young adult with hidden and long-term disabilities. Happy with receiving help from Spectrum. All the management are very friendly, genuine and caring. The management goes the extra mile for you and is patient with you, too. The carers are very friendly, as well.
31 October 2022
I rang up asking about overnight care due to my mum being very poorly. After speaking with the manager on the phone - she was absolutely brilliant, and the care and attention she gave to my mother were brilliant. Would definitely recommend.
27 October 2022
Mum lost Dad years ago, and Mum needed help, and the team have been amazing. Kind, caring and dignity and Mum loves the chat with the girls who visit! Thank the girls and Spectrum, so pleased I found you.
24 October 2022
I have recently had a knee replacement, and the care from all the staff has been wonderful. They are so helpful and friendly. I look forward to them coming as I have lost my husband and am lonely, and they have been so kind. Would recommend to anyone.
07 October 2022
Spectrum provided a caring and kind service; they made him feel comfortable and secure, but most of all, the very caring and positive approach to the client. I would be most happy to recommend this company.
11 July 2022
My mum passed away suddenly so we needed to sort out care for my dad urgently as he has dementia. The ladies at Spectrum were amazing. They made suggestions about visits and a routine for Dad, which wasn’t about making money but what was best for Dad. They go above and beyond, keep us updated, review care plans, bring Dad treats, take him out and coaxing him to do what is needed whilst always being respectful and kind. It’s only a small team, the staff are consistent so, Dad has been able to build a rapport with them, and so have we. I wouldn’t hesitate to recommend them and frequently do to anyone I can. The role they have is invaluable to us, and they really supported us while we dealt with Mum’s death. If you’re looking for carers who treat your loved ones as if they were part of their own family, are experienced and competent and speak to you like human beings, this is the company for your care needs (- and no, I’m not related to any of them, and they didn’t pay me!)
04 July 2022
Professional and helpful carers. Nothing is too much trouble. One happy family!
04 July 2022
Can only say - excellent!
04 July 2022
After a 4-month stay in the hospital, my father was discharged home. He is still very weak and unsteady on his feet, so our family decided to find carers to help him wash and dress in the morning and get Dad into bed at night. I spoke to Spectrum, and straight away, loved their happy, friendly and helpful demeanour. After a meeting with them, Dad decided to try them out. He is absolutely thrilled to bits with the service that he is receiving. The girls who visit him are always on time and always have a happy smile on their faces; they treat Dad with dignity and compassion. Nothing is too much trouble for them. If he wants anything done, he only has to ask. The girls' attention to detail is fantastic; they are trustworthy and thorough and are becoming good friends.