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97 Buxton Lane, Caterham, CR3 5HN
View Full Details of Top4Care ServicesLatest Reviews for Top4Care Services
27 February 2025
The care team at Top4Care have been commendable, particularly one staff member in particular who I've been in liaison with. They have been very proactive, professional and attentive. They continuously assess my brother's needs and address them. After a month of living in their accommodation with support, we had already noticed great improvements in my brother's confidence and independence. My brother is very pleased with his placement and comfortable in their care; all his carers make him feel at ease and support him very diligently. My family and I were quite anxious about my brother moving out and into a placement. However, from the beginning of the process the manager addressed all of our concerns, was reassuring and walked us through the process clearly. The manager regularly checks in with us and gives us updates on my brother's well-being. They are also transparent about the resources that are being utilised. Overall, we're very pleased with the service Top4Care are providing.
15 January 2025
My brother stayed for respite for seven days. Given the opportunity, we would get him there again, he enjoyed his stay and was looked after. From day one, the supporting team was on another level both by the way they welcomed us and their customer care. Everything was well organised.
16 December 2024
My son had his first respite overnight in your Caterham site last Thursday (28th November). The people who work there were fantastic with him and asked so much information about him which was needed. Felt so safe and comfortable leaving my son there. He had a lovely time and came home very happy.
13 November 2024
My son stayed for a respite of 4 days. He enjoyed his stay and the care that was provided, was excellent. My son was given his medication on time. All his meals were provided per our instructions. Activities were carried out that included outings to parks, shopping center and walks. In short, our son had a wonderful stay in the care home.
07 November 2024
The staff communicated very well and answered all questions needed. Would definitely be recommending the service to other professionals. They were flexible with the families' timing and was able to adjust their service to meet the clients' needs.
20 September 2024
Top4Care looked after my mum, until we finally accepted that she needed to be in a care home. Up until that point, they were great, attending every day and to her needs, which meant she could stay in her own home for as long as possible. I would have no hesitation in recommending them.
05 September 2023
I am a registered disabled user. I live alone in a flat and can manage most essential tasks, but only slowly. I use Top4Care Services to do my general cleaning, ironing and bed-making. I find the husband and wife team efficient, easy to deal with, friendly and kind. They are always anxious to please and do whatever one-off extra tasks I request without hesitation. I presently have no need to employ their specialist care services, but it is comforting to know that it would be available if required in the future.
24 October 2022
I used this service short term for my mother. Staff were very professional and helpful at all times, made my mum feel at ease. Her dignity was respected at all times. The management was always reachable and nothing was too much trouble for them. I would recommend this service 100% to anyone who is looking for carers. I will be using them again when I go on holiday.
Latest Reviews for Top4Care Services
27 February 2025
The care team at Top4Care have been commendable, particularly one staff member in particular who I've been in liaison with. They have been very proactive, professional and attentive. They continuously assess my brother's needs and address them. After a month of living in their accommodation with support, we had already noticed great improvements in my brother's confidence and independence. My brother is very pleased with his placement and comfortable in their care; all his carers make him feel at ease and support him very diligently. My family and I were quite anxious about my brother moving out and into a placement. However, from the beginning of the process the manager addressed all of our concerns, was reassuring and walked us through the process clearly. The manager regularly checks in with us and gives us updates on my brother's well-being. They are also transparent about the resources that are being utilised. Overall, we're very pleased with the service Top4Care are providing.
15 January 2025
My brother stayed for respite for seven days. Given the opportunity, we would get him there again, he enjoyed his stay and was looked after. From day one, the supporting team was on another level both by the way they welcomed us and their customer care. Everything was well organised.
16 December 2024
My son had his first respite overnight in your Caterham site last Thursday (28th November). The people who work there were fantastic with him and asked so much information about him which was needed. Felt so safe and comfortable leaving my son there. He had a lovely time and came home very happy.
13 November 2024
My son stayed for a respite of 4 days. He enjoyed his stay and the care that was provided, was excellent. My son was given his medication on time. All his meals were provided per our instructions. Activities were carried out that included outings to parks, shopping center and walks. In short, our son had a wonderful stay in the care home.
07 November 2024
The staff communicated very well and answered all questions needed. Would definitely be recommending the service to other professionals. They were flexible with the families' timing and was able to adjust their service to meet the clients' needs.
20 September 2024
Top4Care looked after my mum, until we finally accepted that she needed to be in a care home. Up until that point, they were great, attending every day and to her needs, which meant she could stay in her own home for as long as possible. I would have no hesitation in recommending them.
05 September 2023
I am a registered disabled user. I live alone in a flat and can manage most essential tasks, but only slowly. I use Top4Care Services to do my general cleaning, ironing and bed-making. I find the husband and wife team efficient, easy to deal with, friendly and kind. They are always anxious to please and do whatever one-off extra tasks I request without hesitation. I presently have no need to employ their specialist care services, but it is comforting to know that it would be available if required in the future.
24 October 2022
I used this service short term for my mother. Staff were very professional and helpful at all times, made my mum feel at ease. Her dignity was respected at all times. The management was always reachable and nothing was too much trouble for them. I would recommend this service 100% to anyone who is looking for carers. I will be using them again when I go on holiday.