Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Candela Healthcare

stars
stars 31 October 2024
The carers are efficient, punctual and always immaculately turned out (all of them). The service provided is superb. I would recommend Candela to anyone.
Review from R D (Son of Client/Service User)
stars
stars 25 October 2024
I found Candela Healthcare very trustworthy after all they are looking after your loved ones. They are on time, pleasant in their manner, always ask 'is there anything else they can do before they leave?'. I would recommend them to my family and friends, I can't fault them. They are caring, pleasant and punctual. Highly recommend.
Review from K H (Relative of Client/Service User)
stars
stars 19 September 2024
My Mother received excellent care in her last 2 weeks of life. The carers were excellent in caring for my Mother. They were very caring and made her comfortable. They were also very supportive of my Father at such a difficult time.
Review from J P (Daughter of Client/Service User)
stars
stars 18 September 2024
First-class care, they cared for my Mum on the last week of her life the best care was provided. The staff were kind and caring and acted professionally. Highly recommend them. Person-centred care was given to a high class. Were always on time and represented the company well.
Review from P D (Son of Client/Service User)
stars
stars 29 August 2024
Candela is an amazing health service that I've ever experienced. They are always kind, polite and helpful. Candela has given me a life again. If it wasn't for the care from Candela I wouldn't be able to live in the community. The help they give with my medication lets me live a life out of the hospital and the activities help me lead a happy, fulfilled life. Taking my shopping helps with my anxiety as I don't like crowds. The care is outstanding, they are always flexible and on hand when needed.
Review from Charlotte J (Client / Service User)