Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Cannock)

stars
stars 26 March 2025
Overall all the girls are pleasant and polite.
Review from D C (Wife of Client/Service User)
stars
stars 17 March 2025
I have been very pleased with all the carers that have visited me. There are so many things they will help you with.
Review from B C (Client / Service User)
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stars 16 May 2024
Helping Hands have cared for my aunt and uncle for some months now. We are very pleased and happy with the care provided. Staff are friendly and helpful and flag any issues up immediately should we need to address something. Overall, very pleased that we chose to use Helping Hands.
Review from J D (Niece of Client/Service User)
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stars 29 August 2023
When a rota is issued with timings, carers should make every effort to adhere to the times listed. Breakfast at 10.30 am or evening meal at 4.00 pm is not acceptable. when preparing meals please remember, as a general rule, elderly people do not have a huge appetite. Need better communication with the client before throwing away food and other items.
Review from S T (Daughter of Client/Service User)
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stars 19 September 2022
We found the experience of helping hands staff Cannock to be outstanding. The ease of communication was excellent and the service provided to my mum four times a day was outstanding with carers punctual, polite, personable and lovely with my mum who liked them all very much. The carers went beyond the call of duty and really showed they cared.
Review from Joan H (Daughter of Client/Service User)
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stars 15 July 2022
Very pleased with the service provided. All carers very pleasant and effective.
Review from V S (Client / Service User)