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We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Lighthouse Bespoke Healthcare Ltd

stars
stars 23 October 2024
The Lighthouse carers were looking after my mum from Mary 2024 to September 2024, they gave her excellent care they were all polite and very professional. Mum was very well looked after. They would come in at 7am 12pm 4pm and 7pm. She didn't always like them helping as she was always very stubborn and always wanted me to do everything for her but the carers would always help me do everything.
Review from M J (Daughter of Client/Service User)
stars
stars 02 May 2024
I have been truly thankful for the efficient, caring, empathic and reliable service from both the manager and her amazing team of carers. My dad was a proud and independent man who sadly needed help and support after a stay in hospital. The team were amazing at all times and often went beyond their remit. I am truly thankful for all their care and I know Dad was the best he could be because of them all. Thank you.
Review from L F (Daughter of Client/Service User)
stars
stars 01 May 2024
I cannot speak highly enough of Lighthouse Bespoke Healthcare. They went above and beyond to care for my father in his last months. Fantastic care, lovely carers, I could never have got through without them. They always arrived on time, Dad was impeccably cared for and they were wonderful supporting me both emotionally and practically. The last few weeks we had live-in care for Dad, this was impeccable, Dad was cared for, the house was kept immaculate, we couldn’t ask for more. The carers would even phone me three times a day to keep me updated. 100% would recommend Lighthouse to anybody considering care, I can’t thank them enough for what they did for Dad.
Review from Claire M (Daughter of Client/Service User)
stars
stars 25 January 2024
The team from Lighthouse Bespoke Healthcare looked after my father at home in the final week of his life, visiting three times a day to ensure he was as content as possible. He was bed-bound, suffering from dementia and not going to get better, but they made his last days comfortable with dedicated care and friendliness. Me and my mother will be forever grateful for how well they looked after him.
Review from Paul M (Son of Client/Service User)