Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Hope In Care Services

stars
stars 18 June 2024
The care provided for my mum was excellent. Nothing was too much trouble. All the staff are friendly with warm and caring personalities. I would highly recommend Hope In Care services to everyone!
Review from R H (Son of Client/Service User)
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stars 15 April 2024
Hope In Care Services have been more than amazing. I am more than happy with the care my Grandfather receives. Communication is fantastic.
Review from K G (Granddaughter of Client/Service User)
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stars 22 January 2024
I cannot fault the staff. They are always on time, extremely well trained, caring, and are always conscious of maintaining client dignity. If I need to change the time they are always obliging. Best care company that we have used in the past 8 years and we've tried a few.
Review from Janet C (Wife of Client/Service User)
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stars 04 September 2023
My sister is very, very lucky to have such care with Hope In Care Services. The carers are experienced and dedicated in their work. Always polite and friendly towards all. I would recommend home care to anyone who needs care without hesitation. Keep up the work. Best wishes.
Review from R R (Sister of Client/Service User)
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stars 02 August 2023
We are really pleased with the work carried out by Hope In Care Services. They have always shown a great deal of care and support to both my family and my father in particular. Nothing is too much trouble for the carers visiting, no matter what time of day or night. I cannot recommend them highly enough.
Review from R H (Son of Client/Service User)
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stars 28 July 2023
The manager was very informative, and described what was happening and plans for the future and going forward with the care being provided, nothing is too much trouble, they will contact me if they have to and let me know what is happening. The management and staff go above and beyond caring for my brother.
Review from Terry C (Brother of Client/Service User)
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stars 18 May 2023
All satisfactory. Staff are caring and on time.
Review from Carol P (Sister of Client/Service User)