Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Heart of Gold Homecare Ltd

stars
stars 24 January 2025
When my Mum came home from from a 4 month stay in hospital I came across Heart Of Gold Homecare Ltd. Since then they have been coming to her every week and we have nothing but praise for them. The office team were very efficient and polite and sorted out what Mum needed straight away. It is the same 2 ladies who come so Mum doesn't have to get used to new people every week. Mum describes them as "really lovely, kind and caring and they do a wonderful job". They are always on time but if they think they may be only 5 minutes late they will ring to say so. Mum says she feels like she has been treated "like one of the family with all involved and I look forward to their visits" We both would highly recommend Heart of Gold.
Review from Dawn C (Daughter of Client/Service User)
stars
stars 06 February 2023
To the manager and all the staff that so caringly looked after my dear husband, He didn't have a good life these last 2 years, but each time Hearts of Gold came you brightened up his day. The banter that went on with him and his carers, it was hilarious. It was so nice to hear him laughing. I know he wasn't easy to get on with at times, but at the end of the day we really didn't know what he was going through. You looked after him so well. I've nothing but praise for you all, he was in the best hands ever You really have Hearts of Gold. Thank you all from myself and my Family
Review from Eileen C (Wife of Client/Service User)
stars
stars 23 September 2022
You have provided us with a very good service, excellent care worker who does a very good job. We love your service very much and we would recommend your service to anyone who wants your service.
Review from Fehmida P (Client / Service User)