Having been provided with a choice of names of care providers from the
local enablement team from the council, we selected Prime Healthcare
Services on the basis of their flexibility and ability to start care at
very short notice. Apart from a misunderstanding on day 1 and confusion
about the carer, our experience for the rest of the period was excellent
with the carer being extremely good and gaining the trust of my mother.
On one day we did have one other carer as the main one was not available
who was also very good.
Latest Reviews for Mace Homecare Service Ltd
17 May 2023
Having been provided with a choice of names of care providers from the
local enablement team from the council, we selected Prime Healthcare
Services on the basis of their flexibility and ability to start care at
very short notice. Apart from a misunderstanding on day 1 and confusion
about the carer, our experience for the rest of the period was excellent
with the carer being extremely good and gaining the trust of my mother.
On one day we did have one other carer as the main one was not available
who was also very good.