Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Semy Care

stars
stars 04 February 2025
As a family, we're more than happy with the service that Semy Care provides. They are responsive, flexible, friendly and provide excellent person-centred care. I would thoroughly recommend them to others.
Review from C P (Daughter of Client/Service User)
stars
stars 22 November 2024
What a breath of fresh air, the carers are punctual, caring, patient, friendly, and kind. Nothing is too much trouble for them and my wife is very comfortable and happy with the carers. This is a great change as the previous company was very aggressive and forceful. Well done!
Review from Chris J (Husband of Client/Service User)
stars
stars 19 September 2024
My experience with the carers is usually very good, but occasionally very poor with some carers sometimes I have a very poor carer.
Review from J R (Client / Service User)
stars
stars 18 September 2024
Mostly good with the occasional 'hiccup' usually unforeseen and soon sorted out.
Review from T R (Client / Service User)
stars
stars 13 September 2024
I simply cannot recommend this company enough. Every single member of staff that I have met and heard about who has come, has not only been extremely professional but cheerful, friendly and kind. As a daughter who lives 100 miles away, I have total peace of mind that my mother is cared for, safe and happy. They have never let us down and nothing is too much trouble. Completely excellent service and management. Many thanks to all.
Review from Katie D (Daughter of Client/Service User)
stars
stars 14 August 2024
On the whole, very caring, respectful and friendly. My only minor complaint would be that a few do not have a very good understanding of the English language or my culinary requirements.
Review from C C (Daughter of Client/Service User)