Submit a Review for Heritage Healthcare (Bristol)
Town Square Office 2B, Willow Brook Centre, Bradley Stoke, Bristol, BS32 8FB
View Full Details of Heritage Healthcare (Bristol)Latest Reviews for Heritage Healthcare (Bristol)
17 March 2025
I must say this homecare service have been excellent to deal with. The managers are always at the end of a phone to answer any questions or sort any changes you may need. They seem to fit the carer with the client and yes this may take a couple of changes but once the fit is found it all works extremely well. Our experience has been excellent.
19 December 2024
He has had carers since August, after discharge from hospital following a stroke. We cannot fault his care at all. All of the carers are friendly and professional and give excellent care. We would happily recommend Heritage to anyone looking for home care.
30 May 2024
I was very pleased with the service I received from Heritage Healthcare, Bristol. I came out of hospital and needed assistance almost immediately. This was provided quickly, despite the short notice that was given. Prior to the help being given, I was asked what sort of help I needed and what my preferences were. At the beginning of each week, I was sent a schedule of dates and times of the carer who was coming and her name. All the ladies who came to help me were of a pleasant disposition and put me at ease whilst going about their duties. They were friendly, yet professional. I looked forward to them coming, as they brightened the day and started me off on the right foot. I would have no hesitation in recommending the company. Indeed, I have already done so when speaking to friends.
17 May 2024
I can't praise Heritage enough. All the team are very courteous, helpful, and I am very happy with the care provided. My wife recently had a hip replacement and was not able to drive, my carer was able to take me to medical appointments that had been previously booked which I am very grateful for. I will gladly recommend Heritage to anyone.
22 April 2024
Very excellent staff, have a lovely team, having a smile all the time.
12 April 2024
Heritage Healthcare - well I can't praise these guys enough for all the help and care they have given my father and support to myself. My father is very challenging and the carers and the manager are very professional and extremely good at what they do. We have tried different care companies and Heritage goes far and beyond, if there have been any niggles the manager will do everything she can to rectify them. I can't say enough about this company and rate them. I'm very grateful for everything
11 April 2024
All home visits have been excellent. Everything has been so good. Thank you.
11 April 2024
I love seeing my carers, we have fun while getting on with what they come for - to help me have a bath, i.e. to get in and out of it! We chat (with the help of a whiteboard). They are all wonderful and patient when I haven’t understood.
09 April 2024
Very friendly, helpful care staff and management team. We switched to Heritage Care in December and we are happy with the service and care provided and my gran seems very happy with the care staff who go in to her. They definitely take the pressure off of us and we feel comfortable knowing Gran is under their care.
11 January 2024
Very pleased with Heritage Healthcare. The carers are all very pleasant, have good conversations with them all. All very efficient as well. Cannot imagine any improvement. Management very hard driven, often carrying out carer roles.
26 October 2023
My father's package of care began when he was discharged from hospital in June and Dad was not happy to have carers at all and made no secret of it, so it was very challenging when the carers started coming. He was still very independent and didn't want help with personal care and chores in the house so all the carers could do was mainly sit and make conversation with him. They did this for approximately 3-5 weeks until Dad went into hospital and passed away. It cannot be underestimated, the value of talking to someone and Heritage slowly built a rapport with him but respected his dignity until the end. They didn't force him to let them do personal care etc and as a nurse and daughter, I'll always be grateful.
11 July 2023
During the period that Heritage Healthcare (Bristol) provided care for my mother during her end-of-life illness, the manager of was very friendly, professional and supportive. Worked extremely hard, and went out of her way to make sure that high-quality individually-tailored care was provided. Two of the care assistants were particularly good, one of whom was a complete angel who my mother warmed to greatly. I had full confidence that the manager would arrange the high-quality care that I wanted for my mother. Also that if something needed changing or a different care assistant needed, the manager would encourage feedback and ensure that the appropriate change was made. I would definitely recommend Heritage Healthcare (Bristol).
20 May 2023
Excellent team.
19 April 2023
The support workers are helping me to reach my rehab goals and I am happy with their service they are polite, helpful and vigilant. As I get stronger I am hoping to extend my hours with Heritage Healthcare (Bristol) and be able with their help to go further afield and gain more independence. The only issue I hold is that the communication of when sessions will be held is not great. However, the staff are lovely and that's the only problem in my opinion.
Latest Reviews for Heritage Healthcare (Bristol)
17 March 2025
I must say this homecare service have been excellent to deal with. The managers are always at the end of a phone to answer any questions or sort any changes you may need. They seem to fit the carer with the client and yes this may take a couple of changes but once the fit is found it all works extremely well. Our experience has been excellent.
19 December 2024
He has had carers since August, after discharge from hospital following a stroke. We cannot fault his care at all. All of the carers are friendly and professional and give excellent care. We would happily recommend Heritage to anyone looking for home care.
30 May 2024
I was very pleased with the service I received from Heritage Healthcare, Bristol. I came out of hospital and needed assistance almost immediately. This was provided quickly, despite the short notice that was given. Prior to the help being given, I was asked what sort of help I needed and what my preferences were. At the beginning of each week, I was sent a schedule of dates and times of the carer who was coming and her name. All the ladies who came to help me were of a pleasant disposition and put me at ease whilst going about their duties. They were friendly, yet professional. I looked forward to them coming, as they brightened the day and started me off on the right foot. I would have no hesitation in recommending the company. Indeed, I have already done so when speaking to friends.
17 May 2024
I can't praise Heritage enough. All the team are very courteous, helpful, and I am very happy with the care provided. My wife recently had a hip replacement and was not able to drive, my carer was able to take me to medical appointments that had been previously booked which I am very grateful for. I will gladly recommend Heritage to anyone.
22 April 2024
Very excellent staff, have a lovely team, having a smile all the time.
12 April 2024
Heritage Healthcare - well I can't praise these guys enough for all the help and care they have given my father and support to myself. My father is very challenging and the carers and the manager are very professional and extremely good at what they do. We have tried different care companies and Heritage goes far and beyond, if there have been any niggles the manager will do everything she can to rectify them. I can't say enough about this company and rate them. I'm very grateful for everything
11 April 2024
All home visits have been excellent. Everything has been so good. Thank you.
11 April 2024
I love seeing my carers, we have fun while getting on with what they come for - to help me have a bath, i.e. to get in and out of it! We chat (with the help of a whiteboard). They are all wonderful and patient when I haven’t understood.
09 April 2024
Very friendly, helpful care staff and management team. We switched to Heritage Care in December and we are happy with the service and care provided and my gran seems very happy with the care staff who go in to her. They definitely take the pressure off of us and we feel comfortable knowing Gran is under their care.
11 January 2024
Very pleased with Heritage Healthcare. The carers are all very pleasant, have good conversations with them all. All very efficient as well. Cannot imagine any improvement. Management very hard driven, often carrying out carer roles.
26 October 2023
My father's package of care began when he was discharged from hospital in June and Dad was not happy to have carers at all and made no secret of it, so it was very challenging when the carers started coming. He was still very independent and didn't want help with personal care and chores in the house so all the carers could do was mainly sit and make conversation with him. They did this for approximately 3-5 weeks until Dad went into hospital and passed away. It cannot be underestimated, the value of talking to someone and Heritage slowly built a rapport with him but respected his dignity until the end. They didn't force him to let them do personal care etc and as a nurse and daughter, I'll always be grateful.
11 July 2023
During the period that Heritage Healthcare (Bristol) provided care for my mother during her end-of-life illness, the manager of was very friendly, professional and supportive. Worked extremely hard, and went out of her way to make sure that high-quality individually-tailored care was provided. Two of the care assistants were particularly good, one of whom was a complete angel who my mother warmed to greatly. I had full confidence that the manager would arrange the high-quality care that I wanted for my mother. Also that if something needed changing or a different care assistant needed, the manager would encourage feedback and ensure that the appropriate change was made. I would definitely recommend Heritage Healthcare (Bristol).
20 May 2023
Excellent team.
19 April 2023
The support workers are helping me to reach my rehab goals and I am happy with their service they are polite, helpful and vigilant. As I get stronger I am hoping to extend my hours with Heritage Healthcare (Bristol) and be able with their help to go further afield and gain more independence. The only issue I hold is that the communication of when sessions will be held is not great. However, the staff are lovely and that's the only problem in my opinion.