Submit a Review for Home Instead (Bradford & West Leeds)
Victoria Road Offices, Salts Mill, Saltaire, Shipley, BD18 3LA
View Full Details of Home Instead (Bradford & West Leeds)Latest Reviews for Home Instead (Bradford & West Leeds)
16 August 2024
I have been using the services of Home Instead for over a year. The service is quite expensive but very informative. I have the same carer every week (apart from when they are on holiday) and it's nice to see the same person each week.
15 August 2024
I am absolutely delighted with the care I have received from Home Instead. Initially, someone from the office visited me to see what help I needed and this is passed on to the carers who follow that plan but are always willing to do any other tasks that crop up. Whenever possible the same girls come regularly so you get to know them and likewise, they get to know you. If for any reason you have another carer they always shadow the regular one on a visit. so you never have someone you haven't met before. They are always bright and cheerful and I look forward to their visits. They mostly have a car and will take you for appointments which you inform the office about and clear it with them. Yes, I can recommend Home Instead 100%.
12 August 2024
Having experienced a decline in the quality of care my father was receiving, we decided to move over to Home Instead. I can safely say it was the right decision. The manager and his team have delivered everything they promised from day 1, and we couldn't be more pleased.
22 May 2024
When I was looking for high quality, professional and more than that loving and caring support for both my parents in their own home I did my research and interviewed several companies before as a family deciding that Home Instead were without a doubt the best for us. From my first meeting with one of the staff, I had no hesitation in the first-class assistance they could provide as a team. I certainly would not have any hesitation now recommending them to many other people and already have done so. Thank you so very much, you helped all 3 of us so very much at a very difficult and challenging time.
13 September 2023
Can't fault the quality of service provided by Home Instead to my mother. She's not the easiest person to please but for the most part they managed it very well. She had illness, hospital and doctors issues in the mix and the carers took it all in their stride. I wouldn't hesitate to recommend them.
11 September 2023
I have been with Home Instead for six months now after switching from another service provider. I experienced a stroke/bleed on the brain in 2016 which left me weak on the left-hand side of my body. Consequently, I require assistance with washing, dressing, and preparing food. I have been very impressed with Home Instead. They began by putting together a detailed care plan which is sensitive to my dignity and needs. They have also ensured that I have a regular carer who is absolutely brilliant and is more than happy to take on extra household tasks that I am incapable of doing myself. When my regular carer takes her holidays, they ensure that I meet any substitute carer beforehand and that the temporary carer is very familiar with my care plan, thus reducing any anxiety. Home Instead responds exceptionally quickly to any queries and are very flexible in regard to changes in my schedule. I, therefore, have no hesitation in recommending their thoroughly professional service to others.
24 August 2023
The team have been providing visits to my mum for a year now, the carers are always on time, helpful and provide Mum with the help and companionship she needs due to her anxiety and frailty. I would recommend them without hesitation.
11 August 2023
My parents have used Home Instead for over six months and I would recommend them without reservation. The care professionals are sensitive to their needs and complete a range of tasks in their home whilst respecting their independence. The Home Instead care professionals have given them an improved quality of life and allowed them to stay independent for longer.
11 August 2023
When I first contacted the Bradford Home Instead office they were so friendly & helpful! My dad had fallen in the house and obviously needed some sort of home help but was very reluctant to accept this - after a friendly meeting with the management team at his home we convinced him that we would trial it first and see how it goes. Within days of making contact with Home Instead, my dad had a carer coming in once a day for an hour - all the carers are great - happy to do anything for my dad and he says he loves them coming now! They take him for a walk, tidy up, prepare meals or food shopping- nothing is too much trouble! I think what he loves most is the company and having a coffee whilst sitting and chatting. I would definitely recommend this company to anyone who wants a carer for their loved ones that actually care about them!
11 August 2023
Mum's carers are lovely people always happy to help with anything mum needs, even watering her tomato plants. They help Mum to get the experience of the wider world as she no longer gets out of the house much.
17 January 2023
The Bradford Home Instead team are wonderful. They have been looking after my mum, who lives alone and has Alzheimer's, for a few months now. The carers are amazing, they are so patient and considerate with her staff are fantastic in their communication and organisation. They have bent over backwards to help us and support us through this experience. Could not recommend more highly.
Latest Reviews for Home Instead (Bradford & West Leeds)
16 August 2024
I have been using the services of Home Instead for over a year. The service is quite expensive but very informative. I have the same carer every week (apart from when they are on holiday) and it's nice to see the same person each week.
15 August 2024
I am absolutely delighted with the care I have received from Home Instead. Initially, someone from the office visited me to see what help I needed and this is passed on to the carers who follow that plan but are always willing to do any other tasks that crop up. Whenever possible the same girls come regularly so you get to know them and likewise, they get to know you. If for any reason you have another carer they always shadow the regular one on a visit. so you never have someone you haven't met before. They are always bright and cheerful and I look forward to their visits. They mostly have a car and will take you for appointments which you inform the office about and clear it with them. Yes, I can recommend Home Instead 100%.
12 August 2024
Having experienced a decline in the quality of care my father was receiving, we decided to move over to Home Instead. I can safely say it was the right decision. The manager and his team have delivered everything they promised from day 1, and we couldn't be more pleased.
22 May 2024
When I was looking for high quality, professional and more than that loving and caring support for both my parents in their own home I did my research and interviewed several companies before as a family deciding that Home Instead were without a doubt the best for us. From my first meeting with one of the staff, I had no hesitation in the first-class assistance they could provide as a team. I certainly would not have any hesitation now recommending them to many other people and already have done so. Thank you so very much, you helped all 3 of us so very much at a very difficult and challenging time.
13 September 2023
Can't fault the quality of service provided by Home Instead to my mother. She's not the easiest person to please but for the most part they managed it very well. She had illness, hospital and doctors issues in the mix and the carers took it all in their stride. I wouldn't hesitate to recommend them.
11 September 2023
I have been with Home Instead for six months now after switching from another service provider. I experienced a stroke/bleed on the brain in 2016 which left me weak on the left-hand side of my body. Consequently, I require assistance with washing, dressing, and preparing food. I have been very impressed with Home Instead. They began by putting together a detailed care plan which is sensitive to my dignity and needs. They have also ensured that I have a regular carer who is absolutely brilliant and is more than happy to take on extra household tasks that I am incapable of doing myself. When my regular carer takes her holidays, they ensure that I meet any substitute carer beforehand and that the temporary carer is very familiar with my care plan, thus reducing any anxiety. Home Instead responds exceptionally quickly to any queries and are very flexible in regard to changes in my schedule. I, therefore, have no hesitation in recommending their thoroughly professional service to others.
24 August 2023
The team have been providing visits to my mum for a year now, the carers are always on time, helpful and provide Mum with the help and companionship she needs due to her anxiety and frailty. I would recommend them without hesitation.
11 August 2023
My parents have used Home Instead for over six months and I would recommend them without reservation. The care professionals are sensitive to their needs and complete a range of tasks in their home whilst respecting their independence. The Home Instead care professionals have given them an improved quality of life and allowed them to stay independent for longer.
11 August 2023
When I first contacted the Bradford Home Instead office they were so friendly & helpful! My dad had fallen in the house and obviously needed some sort of home help but was very reluctant to accept this - after a friendly meeting with the management team at his home we convinced him that we would trial it first and see how it goes. Within days of making contact with Home Instead, my dad had a carer coming in once a day for an hour - all the carers are great - happy to do anything for my dad and he says he loves them coming now! They take him for a walk, tidy up, prepare meals or food shopping- nothing is too much trouble! I think what he loves most is the company and having a coffee whilst sitting and chatting. I would definitely recommend this company to anyone who wants a carer for their loved ones that actually care about them!
11 August 2023
Mum's carers are lovely people always happy to help with anything mum needs, even watering her tomato plants. They help Mum to get the experience of the wider world as she no longer gets out of the house much.
17 January 2023
The Bradford Home Instead team are wonderful. They have been looking after my mum, who lives alone and has Alzheimer's, for a few months now. The carers are amazing, they are so patient and considerate with her staff are fantastic in their communication and organisation. They have bent over backwards to help us and support us through this experience. Could not recommend more highly.