Latest Reviews for The Willows Home Care North East
21 June 2023
I would not recommend this business to anyone! We were given a care
package in March and last week were informed by Adult Social Care that
in 2 days the package would cease. There was nothing from the owner and
at the time the carer who came wasn’t aware. My partner's care manager
was on leave, so Social Services suggested a care home as an emergency.
I refused as he had waited in hospital for 8 weeks for a package. If you
want “care” this is not the company you need. They don’t care! I have
given the ratings below based on the carers who looked after him, not
the management!
Latest Reviews for The Willows Home Care North East
21 June 2023
I would not recommend this business to anyone! We were given a care
package in March and last week were informed by Adult Social Care that
in 2 days the package would cease. There was nothing from the owner and
at the time the carer who came wasn’t aware. My partner's care manager
was on leave, so Social Services suggested a care home as an emergency.
I refused as he had waited in hospital for 8 weeks for a package. If you
want “care” this is not the company you need. They don’t care! I have
given the ratings below based on the carers who looked after him, not
the management!