Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for RTS Healthcare Services

stars
stars 25 November 2024
RTS I'm giving you a good review, as regards for the care for my mother, I really appreciate your services and it's a great help to myself and my family. My mum is very thankful for your services, as she would be able to do it all herself, cleaning, laundry, making food/getting food without your help. I would like to make you aware of your staff that helps my mum with everyday tasks, I would like to thank them very much for the support, and I would like to thank RTS for the great service and support Thanks again!
Review from J M (Son of Client/Service User)
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stars 09 October 2024
The Carers continue to help/support my brother & keep me updated on his situation. It gives me peace of mind, knowing I can rely on them to monitor him on a daily basis. I would recommend the service they provide.
Review from Savo T (Brother of Client/Service User)
stars
stars 20 September 2024
RTS Healthcare Services have been profession working along with us, reliable and compassionate to the needs of the client. RTS is responsive and flexible in covering shifts when required. Follows the support plan well and this has had a positive impact on the client. RTS is also able to engage the client in new things and work collaboratively to ensure a safe and effective environment.
Review from R B (Relative of Client/Service User)
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stars 10 September 2024
Excellent service and under a very good manager. The carers are so lovely, kind, patient and friendly. They are very professional and well-trained. I would recommend this service to anyone seeking care because I'm receiving the best care. I will always remember the kindness, care and great love. Thank you so much to the manager and your team.
Review from Ross H (Client / Service User)
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stars 26 September 2023
The service is very good for all the services you give.
Review from J M (Client / Service User)
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stars 26 October 2022
My carer is fantastic. I feel like she is an angel sent for me at the right time. I had completely lost control of my life because of alcohol. My carer has q big heart and is patient even when I am not very cooperative. Now I feel like I am on the path to taking back control of my life. I wish I had control over her pay, then I would make sure that she is paid more.
Review from M T (Client / Service User)