Submit a Review for GoodOaks Homecare - Edgware and Finchley
4 Imperial Place, Maxwell Road, Barnet, WD6 1JN
View Full Details of GoodOaks Homecare - Edgware and FinchleyLatest Reviews for GoodOaks Homecare - Edgware and Finchley
07 January 2025
My three daughters and I used this service when my husband was dying. From the moment we had this support, it was as if a weight had been lifted. The care team dealt with us in every way. Giving immense support and sympathetic treatment to my husband.
27 November 2024
I am very grateful for the amazing care and support my father received from GoodOaks Home Care. It was incredibly reassuring to know he was looked after by such kind and compassionate carers who genuinely cared about his well-being. One of the standout aspects of this service was the personal involvement of the director, who checked in with both me and my father at least every two weeks to ensure everything was going well. It was comforting to know that, in the event of a cancellation, the director stepped in personally to fill in the gap of need. We had moved from a different provider and we couldn't have been happier with our choice to have GoodOaks looking after our dad. Knowing he was in such capable and competent hands truly brought peace of mind to the whole of our family. Thank you very much for all your care and compassion during these very trying months with our dad.
27 November 2024
The care workers had a difficult start with my friend, who was really against having a care team in place. However, the care and patience that they have shown have won her over completely and she looks forward to seeing the team each day. The team are all so respectful of her wishes and the management of the complicated drug regime along with her personal care has given us such peace of mind. The manager is very hands-on and makes sure that the family are well informed and that the standard of care from her staff is maintained to the highest standard. I was recommended to this agency by a very discerning friend. My experience with them has been exemplary.
27 August 2024
GoodOaks looked after my mum for two years from June 22 to June 24 when she died. We experienced both weekly interim care and night care services during this time. The team of GoodOaks could not be more caring and my mum enjoyed each of them who came regularly and looked forward to them coming. Not just for caring but for chat and companionship too. The manager of the business is passionate about her business and the quality of the care she and her team offer. Always available for contact and supporting her team while being hands-on herself. A remarkable and compassionate leader. GoodOaks were always reliable and compassionate and I would not hesitate to recommend their services.
27 August 2024
We were so lucky to have the best carers. Whenever there was a problem, or I was concerned, the main carer would visit immediately with kindness and care. I was always reassured and my mum was supported and cared for three difficult last years of her life, with dementia. There were difficult times but together we navigated with love and support, vitality and good humour. My mum always had three main carers creating a memorable connection. Sharing stories and challenging them with her strength of character and determination. They will always be a friendly part of my life.
13 August 2024
I recently had the pleasure of working with a personal care provider, GoodOaks, who has been assisting my elderly mother over the past 18 months. Their services have been exemplary, showcasing professionalism, empathy, and a deep commitment to improving the quality of life for my mother. From the outset, the manager and the team demonstrated exceptional interpersonal skills, quickly establishing a rapport with my mother, who was initially resistant to accepting help. GoodOaks's reliability and flexibility have been outstanding. They have consistently been punctual and shown great adaptability in accommodating any schedule changes or emergencies. In summary, GoodOaks is a remarkable personal care provider whose dedication and compassionate care have significantly improved my mother's well-being. We are profoundly grateful for their support and wholeheartedly recommend them to anyone in need of personal care services for their loved ones.
15 April 2024
My mother and father were both looked after and cared for over many years in their own home brilliantly. Always honest, reliable, competent, considerate and humane. I cannot recommend the service highly enough.
15 April 2024
An excellent personal service. Kindly and efficient. It was reassuring to know that the carers had the knowledge and skills needed and that they were reliable. My mother was very content to be looked after in this way. The carers demonstrated consistent attentiveness and patience, as my mother’s needs changed. Nothing was too much trouble. I was kept informed of important developments and think the approach we experienced was professional at all times.
12 April 2024
We have had exceptional support from this service. The director gave her wonderful personal care to my mother until under a year ago when she needed live-in care. We have had a good experience of the live-in care and the management and communication have been exceptional. I have a short meeting each week with the director which proves to be beneficial for us all.
24 February 2024
For several years my mother has received first-class care, which has made an important contribution to her quality of life.
20 September 2023
I have been treated with kindness, respect, encouragement and humour.
26 April 2023
From the very first meeting, their team showed nothing but kindness, compassion and professionalism in caring for my grandmother. It was clear that they went above and beyond to provide the best care possible. Every caregiver who came to our home was incredibly kind and attentive to my grandmother's needs. They took the time to get to know her and her specific requirements and they were always willing to listen and adapt as needed. Their attention to detail was also impressive – they always made sure that she was comfortable and safe. They also did an excellent job of keeping us informed about my grandmother's progress and any changes that occurred. They were always available to answer our questions and provide updates, which gave us peace of mind and allowed us to focus on spending quality time with my grandmother. They truly went above and beyond to take care of my grandmother and I will always be grateful for the peace of mind they provided during difficult times.
01 February 2023
The director and her team cared for my mother since she broke her hip in 2014 at the age of 91.We were recommended to her and care commenced just twice weekly for personal hygiene. In the years since as my mother became more frail and less able to do things for herself the director always came to the rescue with more help where and when needed. Eventually, in January 2022 my mother needed full-time live-in care until her death in December 2022. The director provided a lovely carer whom my mother liked. All of the director's team of carers have been great. The director always discussed my mother's care and her needs with me and my sister. Nothing was ever too much trouble for the director and her team and they all looked after my mother with exceptionally good care and respect. I highly recommend them.
19 December 2022
We have used this agency for the past ten years. They have looked after my husband for two or three years before he died about seven years ago. They have also looked after me after he died, particularly after I had a new knee. All the carers are very good, the whole organisation are excellent and highly to be recommended. They are well known and used in the area in which I live.
16 December 2022
The staff from this company looked after my elderly mother for over five years. For the later part of this period on a 24-hour, 7-days-a-week basis. They were always respectful, very patient, kind and caring with my mother. They more often than not went beyond their remit of looking after my mum. I couldn't have managed without their help.
15 December 2022
Excellent, very good and superb.
25 October 2022
We cannot fault the care given to our mother over the last few years of her life. It enabled her to stay in her beloved home and allowed us, the relatives, the freedom to visit without getting caught up in too much personal care. The carers were always kind and took time to chat with Mum and to laugh with her, as well as to prepare the food she liked and to thoughtfully attend to her personal needs. The carers were sensitive to the ups and downs of our mother's health and didn't give up on her when she had periods of being less able to communicate. This allowed her to recover her engagement with life when she felt up to it. The team were reliable and well managed so that if a carer was on holiday or off sick, the care was still provided. We loved our mother very dearly, and so did they.
12 October 2022
The director and her team looked after our mother for a number of years prior to her death in May 2022. Without fail, they were kind, gentle and caring and we really couldn't have asked for more, we were blessed indeed the day the director came into our lives. We will never forget how the carers looked after our dear mother as if she were their own, with love, respect and joy.
Latest Reviews for GoodOaks Homecare - Edgware and Finchley
07 January 2025
My three daughters and I used this service when my husband was dying. From the moment we had this support, it was as if a weight had been lifted. The care team dealt with us in every way. Giving immense support and sympathetic treatment to my husband.
27 November 2024
I am very grateful for the amazing care and support my father received from GoodOaks Home Care. It was incredibly reassuring to know he was looked after by such kind and compassionate carers who genuinely cared about his well-being. One of the standout aspects of this service was the personal involvement of the director, who checked in with both me and my father at least every two weeks to ensure everything was going well. It was comforting to know that, in the event of a cancellation, the director stepped in personally to fill in the gap of need. We had moved from a different provider and we couldn't have been happier with our choice to have GoodOaks looking after our dad. Knowing he was in such capable and competent hands truly brought peace of mind to the whole of our family. Thank you very much for all your care and compassion during these very trying months with our dad.
27 November 2024
The care workers had a difficult start with my friend, who was really against having a care team in place. However, the care and patience that they have shown have won her over completely and she looks forward to seeing the team each day. The team are all so respectful of her wishes and the management of the complicated drug regime along with her personal care has given us such peace of mind. The manager is very hands-on and makes sure that the family are well informed and that the standard of care from her staff is maintained to the highest standard. I was recommended to this agency by a very discerning friend. My experience with them has been exemplary.
27 August 2024
GoodOaks looked after my mum for two years from June 22 to June 24 when she died. We experienced both weekly interim care and night care services during this time. The team of GoodOaks could not be more caring and my mum enjoyed each of them who came regularly and looked forward to them coming. Not just for caring but for chat and companionship too. The manager of the business is passionate about her business and the quality of the care she and her team offer. Always available for contact and supporting her team while being hands-on herself. A remarkable and compassionate leader. GoodOaks were always reliable and compassionate and I would not hesitate to recommend their services.
27 August 2024
We were so lucky to have the best carers. Whenever there was a problem, or I was concerned, the main carer would visit immediately with kindness and care. I was always reassured and my mum was supported and cared for three difficult last years of her life, with dementia. There were difficult times but together we navigated with love and support, vitality and good humour. My mum always had three main carers creating a memorable connection. Sharing stories and challenging them with her strength of character and determination. They will always be a friendly part of my life.
13 August 2024
I recently had the pleasure of working with a personal care provider, GoodOaks, who has been assisting my elderly mother over the past 18 months. Their services have been exemplary, showcasing professionalism, empathy, and a deep commitment to improving the quality of life for my mother. From the outset, the manager and the team demonstrated exceptional interpersonal skills, quickly establishing a rapport with my mother, who was initially resistant to accepting help. GoodOaks's reliability and flexibility have been outstanding. They have consistently been punctual and shown great adaptability in accommodating any schedule changes or emergencies. In summary, GoodOaks is a remarkable personal care provider whose dedication and compassionate care have significantly improved my mother's well-being. We are profoundly grateful for their support and wholeheartedly recommend them to anyone in need of personal care services for their loved ones.
15 April 2024
My mother and father were both looked after and cared for over many years in their own home brilliantly. Always honest, reliable, competent, considerate and humane. I cannot recommend the service highly enough.
15 April 2024
An excellent personal service. Kindly and efficient. It was reassuring to know that the carers had the knowledge and skills needed and that they were reliable. My mother was very content to be looked after in this way. The carers demonstrated consistent attentiveness and patience, as my mother’s needs changed. Nothing was too much trouble. I was kept informed of important developments and think the approach we experienced was professional at all times.
12 April 2024
We have had exceptional support from this service. The director gave her wonderful personal care to my mother until under a year ago when she needed live-in care. We have had a good experience of the live-in care and the management and communication have been exceptional. I have a short meeting each week with the director which proves to be beneficial for us all.
24 February 2024
For several years my mother has received first-class care, which has made an important contribution to her quality of life.
20 September 2023
I have been treated with kindness, respect, encouragement and humour.
26 April 2023
From the very first meeting, their team showed nothing but kindness, compassion and professionalism in caring for my grandmother. It was clear that they went above and beyond to provide the best care possible. Every caregiver who came to our home was incredibly kind and attentive to my grandmother's needs. They took the time to get to know her and her specific requirements and they were always willing to listen and adapt as needed. Their attention to detail was also impressive – they always made sure that she was comfortable and safe. They also did an excellent job of keeping us informed about my grandmother's progress and any changes that occurred. They were always available to answer our questions and provide updates, which gave us peace of mind and allowed us to focus on spending quality time with my grandmother. They truly went above and beyond to take care of my grandmother and I will always be grateful for the peace of mind they provided during difficult times.
01 February 2023
The director and her team cared for my mother since she broke her hip in 2014 at the age of 91.We were recommended to her and care commenced just twice weekly for personal hygiene. In the years since as my mother became more frail and less able to do things for herself the director always came to the rescue with more help where and when needed. Eventually, in January 2022 my mother needed full-time live-in care until her death in December 2022. The director provided a lovely carer whom my mother liked. All of the director's team of carers have been great. The director always discussed my mother's care and her needs with me and my sister. Nothing was ever too much trouble for the director and her team and they all looked after my mother with exceptionally good care and respect. I highly recommend them.
19 December 2022
We have used this agency for the past ten years. They have looked after my husband for two or three years before he died about seven years ago. They have also looked after me after he died, particularly after I had a new knee. All the carers are very good, the whole organisation are excellent and highly to be recommended. They are well known and used in the area in which I live.
16 December 2022
The staff from this company looked after my elderly mother for over five years. For the later part of this period on a 24-hour, 7-days-a-week basis. They were always respectful, very patient, kind and caring with my mother. They more often than not went beyond their remit of looking after my mum. I couldn't have managed without their help.
15 December 2022
Excellent, very good and superb.
25 October 2022
We cannot fault the care given to our mother over the last few years of her life. It enabled her to stay in her beloved home and allowed us, the relatives, the freedom to visit without getting caught up in too much personal care. The carers were always kind and took time to chat with Mum and to laugh with her, as well as to prepare the food she liked and to thoughtfully attend to her personal needs. The carers were sensitive to the ups and downs of our mother's health and didn't give up on her when she had periods of being less able to communicate. This allowed her to recover her engagement with life when she felt up to it. The team were reliable and well managed so that if a carer was on holiday or off sick, the care was still provided. We loved our mother very dearly, and so did they.
12 October 2022
The director and her team looked after our mother for a number of years prior to her death in May 2022. Without fail, they were kind, gentle and caring and we really couldn't have asked for more, we were blessed indeed the day the director came into our lives. We will never forget how the carers looked after our dear mother as if she were their own, with love, respect and joy.