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19 Hereward Rise, Halesowen, B62 8AN
View Full Details of Independence at homeLatest Reviews for Independence at home
31 May 2024
Absolutely fantastic care. All carers had full respect, sympathy and kind and would always go above and beyond. So grateful for the level of care. Each and every carer was just amazing. The manager dealt with everything so kindly and professionally. This is what we needed and it definitely was delivered at a superb and professional manner. Massive thank you
02 May 2024
The carers do a fantastic job for me and my husband. Very polite and professional. They have been a big help, especially with me before and after I came out of hospital. Fantastic ladies!
22 April 2024
All the team are very friendly and supportive of Mom's care needs. Management are always responsive and adapts to any changes to the care routine that are required. Peace of mind knowing Mom is well cared for in her own home.
22 April 2024
Independence at Home have provided excellent care for my mother over the last 5 years. Nothing is too much trouble, the girls are polite, kind and caring. They get on with the job with a minimum of fuss. Any issues are communicated quickly and solutions are discussed. The Manager has a wealth of experience which shows in how she manages my mother’s care and the company. I have recommended the company to many families as they have been the best carers my mother has had.
22 January 2024
My aunt has been receiving care from the manager and her team since early 2023. I have found all the staff to be extremely professional, compassionate and caring, often going above and beyond to ensure the safety and comfort of my aunt. I recommend Independence at Home to anyone looking for help for a loved one. It can be a very worrying time, however, the manager and the team have made the transition as smooth as possible and have provided excellent care.
24 May 2023
I have found all the staff to be compassionate and very caring. Mom has responded well to all the help they have offered her. I find they listen to and acknowledge how Mom is feeling and adapt how they help her day to day. I can't praise them enough for taking some of the worry off my shoulders by listening to both myself and Mom, caring for us both and when a problem arises, putting management and staff heads together and solving it.
01 May 2023
My 90-year-old dad received such excellent care from Independence at home carers. I felt at ease knowing that my dad was in good hands and would be looked after properly, especially after having bad experiences with other care companies. The carers were friendly, professional, caring and treated my dad with kindness and respect. My dad talked highly of them. I would highly recommend this company.
08 March 2023
My husband receives care from Independence at home. They have always treated him with dignity and respect. We are happy with the services that we receive, the ladies are all friendly and professional and nothing is too much trouble. Would recommend it to others.
07 March 2023
From the start of home care, the manager and her girls have ensured Mom's care has been treated with dignity, respect, compassion and care. Mom is regularly given choices during her calls, and the girls have developed a natural professional rapport with Mom, myself and my sister. Any issues, such as call times, have been dealt with professionally and courteously. I would have no hesitation in recommending Independence at home to anyone wishing to seek home care for family and friends.
07 March 2023
Excellent at every level and in every way. I'm happy to recommend Independence at home without reservation.
28 October 2022
The manager and her wonderful team have been instrumental in keeping my father at home, living independently for the past 12 months. They were responsible for assisting him with bathing, dressing, would prepare lunch and leave him tea for later. They have, at all times, been fully respectful of his wishes and dignity. They completely engaged with my father, rapidly building up a rapport and sharing many jokes and indeed more serious conversations. This care gave me the confidence to relax knowing he was in safe hands. More recently, they provided exemplary end of life care, when they all worked round the clock tirelessly. Quite simply, we could not have managed without them.
18 October 2022
Independence at Home have been a great support to my 96 year-old aunt (and to the whole family) over the past year. Without this support (of four visits a day), it simply would not have been possible for my aunt to continue living independently in her own home. All the team members are professional and punctual. At the same time, they are very caring and friendly. The Independence at Home team has looked after my aunt very well at times of illness and when she's suffered falls. Additional care has been arranged quickly and at short notice when it has been needed. We are very grateful for the care that is provided and for the managers experienced leadership.
18 October 2022
The service provided by the manager and her team was second to none! The manager and her staff team provided my late grandfather with a care package that ranged from a few calls a day to round-the-clock care. They enabled my grandfather to remain in his own home as he so wished right until the end of his life's journey. He was treated with the utmost dignity and respect at all times, the staff showed true compassion and kindness not only to him but also to our family. The staff have a wealth of experience and knowledge, always arrived in a timely manner, kept him safe and happy. As a family, we were always kept up to date with any concerns regarding his health and well-being. They truly are an outstanding team, I would recommend them in a heartbeat.
17 October 2022
We have used this home care provider for two years. Their services have been totally reliable and sympathetic to our situation. Their ability to respond to changed circumstances has been impressive. We continue to be in their care.
17 October 2022
Excellent service! Don't know what we would do without the manager and her wonderful carers. Been looking after our mother for about 2 years. Excellent communication between management, carers, client and the client's family. Puts our minds at rest knowing our mother is well looked after.
17 October 2022
The manager and her team from Independence at home, cared for my stepfather for 2 years until he passed away in January, the care he received was first-class, with unreserved commitment, professionalism and compassion. Anyone wanting assurance that their loved ones will be cared for with dignity and compassion look no further. We as a family were humbled by the service we received and would highly recommend them to anyone.
Latest Reviews for Independence at home
31 May 2024
Absolutely fantastic care. All carers had full respect, sympathy and kind and would always go above and beyond. So grateful for the level of care. Each and every carer was just amazing. The manager dealt with everything so kindly and professionally. This is what we needed and it definitely was delivered at a superb and professional manner. Massive thank you
02 May 2024
The carers do a fantastic job for me and my husband. Very polite and professional. They have been a big help, especially with me before and after I came out of hospital. Fantastic ladies!
22 April 2024
All the team are very friendly and supportive of Mom's care needs. Management are always responsive and adapts to any changes to the care routine that are required. Peace of mind knowing Mom is well cared for in her own home.
22 April 2024
Independence at Home have provided excellent care for my mother over the last 5 years. Nothing is too much trouble, the girls are polite, kind and caring. They get on with the job with a minimum of fuss. Any issues are communicated quickly and solutions are discussed. The Manager has a wealth of experience which shows in how she manages my mother’s care and the company. I have recommended the company to many families as they have been the best carers my mother has had.
22 January 2024
My aunt has been receiving care from the manager and her team since early 2023. I have found all the staff to be extremely professional, compassionate and caring, often going above and beyond to ensure the safety and comfort of my aunt. I recommend Independence at Home to anyone looking for help for a loved one. It can be a very worrying time, however, the manager and the team have made the transition as smooth as possible and have provided excellent care.
24 May 2023
I have found all the staff to be compassionate and very caring. Mom has responded well to all the help they have offered her. I find they listen to and acknowledge how Mom is feeling and adapt how they help her day to day. I can't praise them enough for taking some of the worry off my shoulders by listening to both myself and Mom, caring for us both and when a problem arises, putting management and staff heads together and solving it.
01 May 2023
My 90-year-old dad received such excellent care from Independence at home carers. I felt at ease knowing that my dad was in good hands and would be looked after properly, especially after having bad experiences with other care companies. The carers were friendly, professional, caring and treated my dad with kindness and respect. My dad talked highly of them. I would highly recommend this company.
08 March 2023
My husband receives care from Independence at home. They have always treated him with dignity and respect. We are happy with the services that we receive, the ladies are all friendly and professional and nothing is too much trouble. Would recommend it to others.
07 March 2023
From the start of home care, the manager and her girls have ensured Mom's care has been treated with dignity, respect, compassion and care. Mom is regularly given choices during her calls, and the girls have developed a natural professional rapport with Mom, myself and my sister. Any issues, such as call times, have been dealt with professionally and courteously. I would have no hesitation in recommending Independence at home to anyone wishing to seek home care for family and friends.
07 March 2023
Excellent at every level and in every way. I'm happy to recommend Independence at home without reservation.
28 October 2022
The manager and her wonderful team have been instrumental in keeping my father at home, living independently for the past 12 months. They were responsible for assisting him with bathing, dressing, would prepare lunch and leave him tea for later. They have, at all times, been fully respectful of his wishes and dignity. They completely engaged with my father, rapidly building up a rapport and sharing many jokes and indeed more serious conversations. This care gave me the confidence to relax knowing he was in safe hands. More recently, they provided exemplary end of life care, when they all worked round the clock tirelessly. Quite simply, we could not have managed without them.
18 October 2022
Independence at Home have been a great support to my 96 year-old aunt (and to the whole family) over the past year. Without this support (of four visits a day), it simply would not have been possible for my aunt to continue living independently in her own home. All the team members are professional and punctual. At the same time, they are very caring and friendly. The Independence at Home team has looked after my aunt very well at times of illness and when she's suffered falls. Additional care has been arranged quickly and at short notice when it has been needed. We are very grateful for the care that is provided and for the managers experienced leadership.
18 October 2022
The service provided by the manager and her team was second to none! The manager and her staff team provided my late grandfather with a care package that ranged from a few calls a day to round-the-clock care. They enabled my grandfather to remain in his own home as he so wished right until the end of his life's journey. He was treated with the utmost dignity and respect at all times, the staff showed true compassion and kindness not only to him but also to our family. The staff have a wealth of experience and knowledge, always arrived in a timely manner, kept him safe and happy. As a family, we were always kept up to date with any concerns regarding his health and well-being. They truly are an outstanding team, I would recommend them in a heartbeat.
17 October 2022
We have used this home care provider for two years. Their services have been totally reliable and sympathetic to our situation. Their ability to respond to changed circumstances has been impressive. We continue to be in their care.
17 October 2022
Excellent service! Don't know what we would do without the manager and her wonderful carers. Been looking after our mother for about 2 years. Excellent communication between management, carers, client and the client's family. Puts our minds at rest knowing our mother is well looked after.
17 October 2022
The manager and her team from Independence at home, cared for my stepfather for 2 years until he passed away in January, the care he received was first-class, with unreserved commitment, professionalism and compassion. Anyone wanting assurance that their loved ones will be cared for with dignity and compassion look no further. We as a family were humbled by the service we received and would highly recommend them to anyone.