Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Elite Community Care Ltd

stars
stars 06 June 2023
Failed me miserably. There were no issues until one carer said I was ungrateful. Failed to respond to my numerous emails. Failed to reimburse me for led lights broken by a carer. Tried to resolve this and asked for a meeting, but was ignored. How can one carer cause a client to be given notice without discussing face to face? Be careful, be warned. Certainly did not deal with my complaint in an Elite manner.
Review from Nikki B (Client / Service User)
stars
stars 07 March 2023
All my carers are great. They all have different characters but look after me kindly even though I know I can be quite difficult. We have long chats about life and they make me laugh when I'm a bit down. I can't fault any of them.
Review from J G (Client / Service User)
stars
stars 03 February 2023
Excellent reliable service with friendly and efficient staff.
Review from A R (Client / Service User)
stars
stars 02 February 2023
I took on this company in November 2022 to care for my father. The service, dedication of staff and quality of care is exceptional. Members of staff go above and beyond. The management are keen and very polite with checks done regularly to make sure I am happy with everything or if they could change/improve anything. My father has taken to all of his carers and enjoys the chats and hugs, he has become more verbal which is amazing to witness. I feel I can now take a step back and know dad is in the best care and safety. Thank you Elite Community Care.
Review from Julie K (Daughter of Client/Service User)
stars
stars 17 November 2022
The staff are very good, friendly, trustworthy, understanding. They have helped me a lot.
Review from Shirley C (Client / Service User)
stars
stars 27 September 2022
I have just started receiving care from Elite Community Care, I am very impressed with the 5* service I have been given. All the care staff are so friendly and accommodating. If anyone I know needs any care I wouldn't hesitate to recommend Elite Community Care.
Review from Hollie B (Client / Service User)