Submit a Review for Home Instead (Monmouth, Abergavenny & Pontypool)
Singleton Court Business Park, Wonastow Road, Monmouth, NP25 5JA
View Full Details of Home Instead (Monmouth, Abergavenny & Pontypool)Latest Reviews for Home Instead (Monmouth, Abergavenny & Pontypool)
05 June 2024
I like the punctuality of the carers. The carers treat me with dignity. The carers are always pleasant, patient and take care of me. The quality and conduct of the carers is the best part of the operation. I don’t like when carers out of the team arrive, that are not from the Pontypool office.
23 February 2024
Compassionate, patient and very kind care staff. They go the extra mile to provide thorough and extremely high levels of care. Excellent communication, and person-centred, interaction. The extra jobs done around my grandparent’s home such as cleaning, washing and ironing etc are also much appreciated. Cannot fault a single thing. Thank you all so much.
19 February 2024
We have a very good relationship. I enjoy this company. We have a lot in common. We do the crossword every day. She looks after me.
07 February 2024
Excellent service in all depts. Could not ask for better, prompt service each morning is exemplary.
28 November 2023
Great care is provided which gives me enormous peace of mind knowing my aunt is being seen daily. She is a somewhat reluctant client but the carers understand that this is a big adjustment for her.
30 January 2023
An excellent and efficient service responsive to requests and needs, care support of a high standard and flexible to needs of client with dementia.
20 December 2022
I am so grateful to have found Home Instead. My mother has two visits a week which she enjoys enormously. The support they offer her is absolutely wonderful, making it possible for her to stay at home. They help her with cleaning, keep an eye on the post, help her remember appointments and many other things which essentially stop her from endless worrying. She particularly enjoys the companionship, cups of coffee and chats. The office and the carers together do a wonderful job at keeping me posted as to how everything is going and if they have any concerns they let me know immediately. They are friendly, professional and immensely reassuring to me and my siblings. I honestly cannot recommend them highly enough!
Latest Reviews for Home Instead (Monmouth, Abergavenny & Pontypool)
05 June 2024
I like the punctuality of the carers. The carers treat me with dignity. The carers are always pleasant, patient and take care of me. The quality and conduct of the carers is the best part of the operation. I don’t like when carers out of the team arrive, that are not from the Pontypool office.
23 February 2024
Compassionate, patient and very kind care staff. They go the extra mile to provide thorough and extremely high levels of care. Excellent communication, and person-centred, interaction. The extra jobs done around my grandparent’s home such as cleaning, washing and ironing etc are also much appreciated. Cannot fault a single thing. Thank you all so much.
19 February 2024
We have a very good relationship. I enjoy this company. We have a lot in common. We do the crossword every day. She looks after me.
07 February 2024
Excellent service in all depts. Could not ask for better, prompt service each morning is exemplary.
28 November 2023
Great care is provided which gives me enormous peace of mind knowing my aunt is being seen daily. She is a somewhat reluctant client but the carers understand that this is a big adjustment for her.
30 January 2023
An excellent and efficient service responsive to requests and needs, care support of a high standard and flexible to needs of client with dementia.
20 December 2022
I am so grateful to have found Home Instead. My mother has two visits a week which she enjoys enormously. The support they offer her is absolutely wonderful, making it possible for her to stay at home. They help her with cleaning, keep an eye on the post, help her remember appointments and many other things which essentially stop her from endless worrying. She particularly enjoys the companionship, cups of coffee and chats. The office and the carers together do a wonderful job at keeping me posted as to how everything is going and if they have any concerns they let me know immediately. They are friendly, professional and immensely reassuring to me and my siblings. I honestly cannot recommend them highly enough!