Suite 11, Tower House, Fishergate, York, YO10 4UA
View Full Details of Carefound Home Care (York)Very pleased with service provided which includes personal care, housework, local shopping, provision of meals and transport to appointments. Staff punctual and caring. Excellent staff training programme in force. Capable management team. Happy to recommend.
In the short time my mum has had the carers, we have noticed that she seems happier in herself. The carer is well matched. The home is lovely clean and tidy. Communication is excellent. Also it is fantastic that the carer can take my mum out. Overall my mum's mental well being has improved.
Always caring staff. Prompt response from the manager. Gives us peace of mind knowing that someone is there to pop into mum, even though she generally just wants company. Very grateful to you all for all you have done over the past few months.
Our experience, my mum has the perfect carer, well matched in personality and she has taken time to find out what my mum likes and cares for her individual needs. She is happy every day bringing humour and humility.
Needed some care and help urgently and this was done for us so my parents weren’t left without care. They were very accommodating and such lovely, friendly people. My mum loved them straight away which was a comfort to us all. Mum is very happy with her carer and it’s good to know that she’s kept to a high standard of cleanliness. They also use their own initiative and do other things without being asked. It’s a great help to not just my mum but dad too, as he gets a chance to have a break. I highly recommend this company and it’s such peace of mind for us all. Thank you all and keep up the great work.
This relates to months from July 2023 to present day. The carers who look after Dad have been amazing and the support from the management has been excellent. The management and the carers have been professional, caring, approachable and empathetic. As a daughter this is important to me and as a Nurse, as I pride myself in respecting a patient’s/client’s dignity, safety, health and well-being. I feel reassured that Dad is in safe hands.
Both my husband and I have been receiving care with this provider for nine months, and we are more than impressed with their organisation and the professionalism of their staff. There is always someone at the end of the phone if we need them, and they are kind, compassionate, friendly and thoughtful. Personal care is delivered with respect and discretion, always checking our needs. We look forward to their visits too!
We initially made enquiries with Carefound Home Care for my father and I have to say that the professionalism of the staff was outstanding from the start. The process they go through and the carers they provide are extremely friendly and helpful and very caring. A couple of things that have really impressed me are that they use the same team of carers all the time, so they build a relationship with my father, and the systems they use allow me to have access to a dashboard where I can see comments left and can leave comments myself. I am thoroughly impressed with the company and wouldn't hesitate in recommending them.
Receiving live-in care for a couple of months and could not be more thankful for the support received. It has enabled myself and my husband to remain in our own home, the care received is great and the management have been tentative and supportive.
Very pleased with service provided which includes personal care, housework, local shopping, provision of meals and transport to appointments. Staff punctual and caring. Excellent staff training programme in force. Capable management team. Happy to recommend.
In the short time my mum has had the carers, we have noticed that she seems happier in herself. The carer is well matched. The home is lovely clean and tidy. Communication is excellent. Also it is fantastic that the carer can take my mum out. Overall my mum's mental well being has improved.
Always caring staff. Prompt response from the manager. Gives us peace of mind knowing that someone is there to pop into mum, even though she generally just wants company. Very grateful to you all for all you have done over the past few months.
Our experience, my mum has the perfect carer, well matched in personality and she has taken time to find out what my mum likes and cares for her individual needs. She is happy every day bringing humour and humility.
Needed some care and help urgently and this was done for us so my parents weren’t left without care. They were very accommodating and such lovely, friendly people. My mum loved them straight away which was a comfort to us all. Mum is very happy with her carer and it’s good to know that she’s kept to a high standard of cleanliness. They also use their own initiative and do other things without being asked. It’s a great help to not just my mum but dad too, as he gets a chance to have a break. I highly recommend this company and it’s such peace of mind for us all. Thank you all and keep up the great work.
This relates to months from July 2023 to present day. The carers who look after Dad have been amazing and the support from the management has been excellent. The management and the carers have been professional, caring, approachable and empathetic. As a daughter this is important to me and as a Nurse, as I pride myself in respecting a patient’s/client’s dignity, safety, health and well-being. I feel reassured that Dad is in safe hands.
Both my husband and I have been receiving care with this provider for nine months, and we are more than impressed with their organisation and the professionalism of their staff. There is always someone at the end of the phone if we need them, and they are kind, compassionate, friendly and thoughtful. Personal care is delivered with respect and discretion, always checking our needs. We look forward to their visits too!
We initially made enquiries with Carefound Home Care for my father and I have to say that the professionalism of the staff was outstanding from the start. The process they go through and the carers they provide are extremely friendly and helpful and very caring. A couple of things that have really impressed me are that they use the same team of carers all the time, so they build a relationship with my father, and the systems they use allow me to have access to a dashboard where I can see comments left and can leave comments myself. I am thoroughly impressed with the company and wouldn't hesitate in recommending them.
Receiving live-in care for a couple of months and could not be more thankful for the support received. It has enabled myself and my husband to remain in our own home, the care received is great and the management have been tentative and supportive.