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43 Penny Cress Road, Minster On Sea, Sheerness, ME12 3AN
View Full Details of Neptune Solutions UKLatest Reviews for Neptune Solutions UK
25 September 2024
I highly recommend Neptune Solutions. My daughter has profound complex needs. I couldn't ask for any better with my daughter's care and support. They have made a massive change to my daughter's life and to myself. Thank you Neptune Solutions.
23 August 2024
Very good service, always on time to collect my daughter, the only down side is they don't have transport so activities have to be close to home by foot or public transport, but the carers are so kind and very caring and take in account all needs.
23 August 2024
Excellent caring staff and brilliant management. My daughter loves her carers and they are amazing at getting her out to do activities. She used to refuse to go out with them but we were able to persuade her to go out and now it's a regular part of her routine.
19 August 2024
The Neptune staff are very good with my daughter, and have a good understanding of her ADHD and autistic needs. The agency are great because they offer flexibility with the hours when required. Really appreciate everything the carers do, and what they offer. It has been a lifeline for us so far, as the respite has been desperately needed for our own sanity as a family unit at home.
29 April 2024
My son has amazing carer who he now regards as a friend! We have had so many professionals in and out over the years and no one has made such a big impact as them in a short period of time - it is nothing short of miraculous!
20 February 2024
It’s been great working with the carers at Neptune Solutions. I have the respite I want from it and my son has settled in well on the routine with the carers. He looks forward to the outing and I have the time to focus on other things.
14 December 2023
Staff are very courteous and polite, always here to help, and I cannot fault their attitude, The office staff are also very polite and informative, The only problem that I have noticed, is that none of the actual carers drive and my Grandson needs to be taken out on a regular basis (Even though he goes out walking with the carer) where we live the buses are very rare and after 5.30 at night they don’t run at all also all days on Sundays. It would be nice if they could supply a car during the winter months, this is not necessary all the time.
21 July 2023
The staff are always very kind, caring, well organised and professional. The photos of the time/trips my son has with his assistants are a wonderful idea. Thank you all at Neptune Solutions.
04 May 2023
From the very start the care provider has been extremely helpful, going out of their way, above and beyond to offer every solution to our very intricate situation. The level of professionalism has been incredibly high with every detail covered in exceptional detail. The care that they are providing for my child is done with warmth, compassion and understanding of his needs to a very high standard. He feels happy, safe and very much cared about, by the whole team. The level of support given to the rest of our family is remarkable and done with enormous enthusiasm. I have previously used other care providers and can honestly say I have never felt as at ease as I do with this company. After a month of thrice daily visits, they feel like part of our extended family. I honestly could not wish for more. I would absolutely and highly recommend this care provider.
Latest Reviews for Neptune Solutions UK
25 September 2024
I highly recommend Neptune Solutions. My daughter has profound complex needs. I couldn't ask for any better with my daughter's care and support. They have made a massive change to my daughter's life and to myself. Thank you Neptune Solutions.
23 August 2024
Very good service, always on time to collect my daughter, the only down side is they don't have transport so activities have to be close to home by foot or public transport, but the carers are so kind and very caring and take in account all needs.
23 August 2024
Excellent caring staff and brilliant management. My daughter loves her carers and they are amazing at getting her out to do activities. She used to refuse to go out with them but we were able to persuade her to go out and now it's a regular part of her routine.
19 August 2024
The Neptune staff are very good with my daughter, and have a good understanding of her ADHD and autistic needs. The agency are great because they offer flexibility with the hours when required. Really appreciate everything the carers do, and what they offer. It has been a lifeline for us so far, as the respite has been desperately needed for our own sanity as a family unit at home.
29 April 2024
My son has amazing carer who he now regards as a friend! We have had so many professionals in and out over the years and no one has made such a big impact as them in a short period of time - it is nothing short of miraculous!
20 February 2024
It’s been great working with the carers at Neptune Solutions. I have the respite I want from it and my son has settled in well on the routine with the carers. He looks forward to the outing and I have the time to focus on other things.
14 December 2023
Staff are very courteous and polite, always here to help, and I cannot fault their attitude, The office staff are also very polite and informative, The only problem that I have noticed, is that none of the actual carers drive and my Grandson needs to be taken out on a regular basis (Even though he goes out walking with the carer) where we live the buses are very rare and after 5.30 at night they don’t run at all also all days on Sundays. It would be nice if they could supply a car during the winter months, this is not necessary all the time.
21 July 2023
The staff are always very kind, caring, well organised and professional. The photos of the time/trips my son has with his assistants are a wonderful idea. Thank you all at Neptune Solutions.
04 May 2023
From the very start the care provider has been extremely helpful, going out of their way, above and beyond to offer every solution to our very intricate situation. The level of professionalism has been incredibly high with every detail covered in exceptional detail. The care that they are providing for my child is done with warmth, compassion and understanding of his needs to a very high standard. He feels happy, safe and very much cared about, by the whole team. The level of support given to the rest of our family is remarkable and done with enormous enthusiasm. I have previously used other care providers and can honestly say I have never felt as at ease as I do with this company. After a month of thrice daily visits, they feel like part of our extended family. I honestly could not wish for more. I would absolutely and highly recommend this care provider.