Submit a Review for Bluebird Care Doncaster
Office 7, Ground Floor D Block, Balby Court Business Campus, Balby Carr Bank, Doncaster, DN4 8DE
View Full Details of Bluebird Care DoncasterLatest Reviews for Bluebird Care Doncaster
21 January 2025
We get a fabulous service that I feel is very much tailored to our needs as a family. Staff are warm and friendly and I believe they truly care about people, nothing is ever too much trouble. It feels more than a service. It has a personal feel that I'm doubtful we might receive from all care providers. Thank you to all for caring.
11 December 2024
We have been using Bluebird Care for approximately five months now and we are extremely happy with their service. My sister has dementia and was struggling to cook a meal plus I wanted the assurance that someone was checking on her on days when I was unable to see her. I rang Bluebird and the owner came out to see us to assess our needs. She is a really lovely lady and nothing is too much for her. We agreed on an hour a day for lunch times. All the staff that care for my sister have been wonderful, very friendly and caring. It's nice to have some consistency and we have three carers that visit on a rota basis. If ever a new carer is introduced, they come with one of the existing ones so that my sister feels comfortable with them. All in all, I would have no hesitation in recommending Bluebird to anyone who needs a professional, caring service for their loved ones.
20 November 2024
Really good care. Very happy with my care. Everyone is nice.
29 April 2024
I was trying to find some home care support for my father at very short notice. My initial point of contact was the owner, she was understanding, efficient and even though they were extremely busy, she was committed to providing a service for us at very short notice. Importantly, the owner liaised well and always made contact when she said she would. Together with her colleague, they swiftly undertook the required procedures to give us a quick start date. The carers I met showed compassion, care and sensitivity. My dad didn’t require this service for very long but I would have no hesitation in contacting them at a future date should the need arise.
22 April 2024
We were really nervous about having carers come in but our first meeting with a member of staff made us feel so at ease, you can tell he really cares and is not just in the office with no hands-on experience. Everything was explained clearly and tailored around my father-in-law's needs. The first meeting with the cares went brilliantly, we didn't know what to expect but they were absolutely fantastic, he came to oversee the first meeting. So far, I am very impressed with the service as a whole.
28 February 2024
My husband liked to get out of bed before the carer arrived but on this one morning he couldn't get out of bed he was so stiff. When the carer arrived she came upstairs and she knew exactly what to do. She was patient and caring, she managed to get him to the bathroom get him washed dressed and downstairs for his breakfast.
10 October 2023
Bluebird Care, Doncaster provided exceptional care for my mum for a six-month period prior to her going into a residential care home on a permanent basis. All the carers provided care of the highest standard and the half dozen or so ladies I met in person always seemed genuinely interested in my mum’s welfare. They did their duties in a warm and friendly manner and my mum looked forward to their visits. Management was always very accommodating and accessible and on rare occasions when I couldn’t get through, a swift callback was always forthcoming. I received regular calls from management to keep me updated and check on any areas where they could improve the care for my mum. Where I felt both management and carers really excelled was in updating my mum’s care over time. This really helped in adjusting the care to meet my mum’s needs. They anticipated any required changes before they became a problem.
16 September 2023
The care my mum received from Bluebird Care was very kind and caring, and Mum was always treated with dignity and respect. The manager always did her best to accommodate the hours and days that suited Mum best and welcomed any feedback. She was also very kind in offering support from Mum's carers for Dad (when they were there for Mum) when he was very poorly. When Mum was particularly unwell, the carer that day stayed with us for longer to ensure my Mum was OK. The reason I gave four stars rather than five was because during the time Bluebird Care was caring for Mum, the staff was in a state of flux - they were understaffed, then the original staff left, and lots of new staff joined, so Mum had different carers all the time. All were very nice, though. I imagine that this situation has settled down now. It was always easy to contact the manager, and we were generally informed when new staff were coming. I would recommend Bluebird Care to other potential clients.
03 May 2023
Bluebird Care have been supporting my dad for a few weeks, during this time the carers have treated my dad with the utmost dignity and respect. They have been friendly and professional at all times. He’s enjoyed seeing them daily. The ongoing contact I have had with the management has been second to none, my queries and concerns have been dealt with promptly and professionally. I would definitely recommend this company
08 February 2023
My sisters and I would like to thank Bluebird Care for the fantastic care they gave to my dad while his partner was away for the week. One particular staff member was absolutely amazing, he went above and beyond to make my dad feel safe and happy. You can tell this is not just a job to him, it is a vocation. We will definitely be using Bluebird Care again. Thank you.
Latest Reviews for Bluebird Care Doncaster
21 January 2025
We get a fabulous service that I feel is very much tailored to our needs as a family. Staff are warm and friendly and I believe they truly care about people, nothing is ever too much trouble. It feels more than a service. It has a personal feel that I'm doubtful we might receive from all care providers. Thank you to all for caring.
11 December 2024
We have been using Bluebird Care for approximately five months now and we are extremely happy with their service. My sister has dementia and was struggling to cook a meal plus I wanted the assurance that someone was checking on her on days when I was unable to see her. I rang Bluebird and the owner came out to see us to assess our needs. She is a really lovely lady and nothing is too much for her. We agreed on an hour a day for lunch times. All the staff that care for my sister have been wonderful, very friendly and caring. It's nice to have some consistency and we have three carers that visit on a rota basis. If ever a new carer is introduced, they come with one of the existing ones so that my sister feels comfortable with them. All in all, I would have no hesitation in recommending Bluebird to anyone who needs a professional, caring service for their loved ones.
20 November 2024
Really good care. Very happy with my care. Everyone is nice.
29 April 2024
I was trying to find some home care support for my father at very short notice. My initial point of contact was the owner, she was understanding, efficient and even though they were extremely busy, she was committed to providing a service for us at very short notice. Importantly, the owner liaised well and always made contact when she said she would. Together with her colleague, they swiftly undertook the required procedures to give us a quick start date. The carers I met showed compassion, care and sensitivity. My dad didn’t require this service for very long but I would have no hesitation in contacting them at a future date should the need arise.
22 April 2024
We were really nervous about having carers come in but our first meeting with a member of staff made us feel so at ease, you can tell he really cares and is not just in the office with no hands-on experience. Everything was explained clearly and tailored around my father-in-law's needs. The first meeting with the cares went brilliantly, we didn't know what to expect but they were absolutely fantastic, he came to oversee the first meeting. So far, I am very impressed with the service as a whole.
28 February 2024
My husband liked to get out of bed before the carer arrived but on this one morning he couldn't get out of bed he was so stiff. When the carer arrived she came upstairs and she knew exactly what to do. She was patient and caring, she managed to get him to the bathroom get him washed dressed and downstairs for his breakfast.
10 October 2023
Bluebird Care, Doncaster provided exceptional care for my mum for a six-month period prior to her going into a residential care home on a permanent basis. All the carers provided care of the highest standard and the half dozen or so ladies I met in person always seemed genuinely interested in my mum’s welfare. They did their duties in a warm and friendly manner and my mum looked forward to their visits. Management was always very accommodating and accessible and on rare occasions when I couldn’t get through, a swift callback was always forthcoming. I received regular calls from management to keep me updated and check on any areas where they could improve the care for my mum. Where I felt both management and carers really excelled was in updating my mum’s care over time. This really helped in adjusting the care to meet my mum’s needs. They anticipated any required changes before they became a problem.
16 September 2023
The care my mum received from Bluebird Care was very kind and caring, and Mum was always treated with dignity and respect. The manager always did her best to accommodate the hours and days that suited Mum best and welcomed any feedback. She was also very kind in offering support from Mum's carers for Dad (when they were there for Mum) when he was very poorly. When Mum was particularly unwell, the carer that day stayed with us for longer to ensure my Mum was OK. The reason I gave four stars rather than five was because during the time Bluebird Care was caring for Mum, the staff was in a state of flux - they were understaffed, then the original staff left, and lots of new staff joined, so Mum had different carers all the time. All were very nice, though. I imagine that this situation has settled down now. It was always easy to contact the manager, and we were generally informed when new staff were coming. I would recommend Bluebird Care to other potential clients.
03 May 2023
Bluebird Care have been supporting my dad for a few weeks, during this time the carers have treated my dad with the utmost dignity and respect. They have been friendly and professional at all times. He’s enjoyed seeing them daily. The ongoing contact I have had with the management has been second to none, my queries and concerns have been dealt with promptly and professionally. I would definitely recommend this company
08 February 2023
My sisters and I would like to thank Bluebird Care for the fantastic care they gave to my dad while his partner was away for the week. One particular staff member was absolutely amazing, he went above and beyond to make my dad feel safe and happy. You can tell this is not just a job to him, it is a vocation. We will definitely be using Bluebird Care again. Thank you.