Submit a Review for Radfield Home Care Epsom & Leatherhead
Room S1. Leatherhead Institute, 67 High Street, Leatherhead, KT22 8AH
View Full Details of Radfield Home Care Epsom & LeatherheadLatest Reviews for Radfield Home Care Epsom & Leatherhead
12 November 2024
The team at Radfield was fantastic in their support and care for my mum. The care, compassion, and flexibility of the management team generally and particularly when dealing with the unexpected and crisis was exemplary. I cannot rate them more highly.
31 July 2024
Radfield has a wonderful group of carers working for them. Every one of them is warm and kind in their approach. Their skills and expertise are excellent in everything. We feel so fortunate to have found Radfield and they accommodated my mother's needs immediately. I recommend them 100%, they have helped us so much. We now have a regular pattern of care set up and can't imagine how we coped without them. Thank you to the owner and her lovely team.
30 July 2024
My mum has had Radfield for a couple of months now. I have been very impressed by their service. The communication has been really regular and helpful. The app shows lots of information about the visit, which enables me to get a sense of how Mum is each day and if anything needs sorting. Mum has really warmed to her carers, as she didn't feel she needed support when it started.
22 July 2024
Such a delight to deal with. They accommodated my mother's needs and were reliable professional and very approachable. As a new business, they are understandably enthusiastic and speedy to deal with all the necessary formalities in advance of booking. They unhesitatingly deserve to do well and we will definitely call them again.
22 May 2024
I was very surprised and happy with all the care, she turns up on time every visit, has no problems with dignity, she is very attentive to my needs. I have a balance problem so I have to have to have close attendance or I will fall at any time, so I am conscious of her close attendance which is very reassuring. Thank you.
08 May 2024
I contacted Radfield Home Care in regards to getting some help put in place for my father. He has had a few medical hiccups, lives alone and has got to a point where he is not really looking after himself properly. I live quite far away and so unable to help him on a daily basis, so finding Radfield Care and meeting the team was an absolute godsend for me. The relief I felt being able to leave my father knowing he was going to have a nutritious home-cooked meal every night and given a reminder to take his medication took a huge weight off my shoulders. I'm able to track Dad's care on their app so every day I know his mood, what he has eaten and the tasks that have been completed. Not only do they support my father but they have been incredibly kind and understanding with me, offering advice and support when I've needed it the most. It's not an easy journey, but I couldn't be more grateful and happy that I've found Radfield. Life is more balanced when you are walking beside me. Thank you.
08 May 2024
My dad has started having a carer once a week to take him out, as he is too unsteady to be safe without falling. He has a wheelchair to push and when tired or unsteady, he gets in to be pushed. My father points out the history and architecture of the area and really looks forward to getting out and talking. He often meets people he knows to keep up social interactions. I have already seen a difference in a month, to his mental health and stamina. Radfield Home care has made a great difference to his life and I am sure, will be ready to add other care, if and when needed. From enquiry, there was a face-to-face meeting to assess his care needs, times and how everything works, within days. The care started almost immediately and has been simple to manage with fortnightly bills. We have been able to easily finance it by claiming an attendance allowance.
03 May 2024
Radfield Epsom/Leatherhead have provided in-home full-time care for our father for over 6 months now. Since we do not live in the UK, it is important for us to have an open and free communication, as well as absolute trust with both our father's carers and the Radfield management. We have been very impressed, not only with the excellent standard of care that our father has received but also with the professionalism and communication with everyone at Radfield.
20 March 2024
All the staff are very friendly and helpful. They help my parents where needed but are conscious of letting them keep their independence. It gives me peace of mind to know that they are popping in every morning.
06 March 2024
I had to contact the team on Boxing Day. I didn't expect to get an answer as it was a holiday, but my call was dealt with promptly and efficiently. I was not rushed and given so much guidance and advice even though it was a Bank Holiday. Following on from this we needed care for my father when he came out of hospital. Receiving help was not something he accepted lightly. He needs daily help and all the staff are caring and respectful to his needs and wishes. They help wash him each morning, make his meals and help with the preparation of bedtime. Nothing is too much trouble for them and they are always kind and friendly to him. Even when they have finished their duties, they do not leave before the allocated time but continue to sit and talk to him. Having Radfield on board has definitely taken a weight off my mind. Thank you to all the team.
26 May 2023
When I contacted the care provider, they promptly arranged for someone to come and assess my needs. They were very helpful and accommodating, as I wasn‘t sure how much help I would be needing after my hip replacement surgery. They arranged a rota for me, and the carers turned up on time and were extremely good and kind. They reviewed the rota when it became clear that I needed less time with a carer. I was very happy with the service overall.
25 May 2023
Mum had excellent care from the team for the short duration we needed them. Nothing was too much. It was a relief to know she was their priority each time they visited. They made her laugh and feel at ease whilst supporting her.
18 May 2023
We needed daily care for my mum when she came out of hospital and respite care after breaking her arm. She also has Parkinson’s. The team were brilliant in helping her to get up, dressed and ready for the day. They also came twice a week to help with her physio exercises. There was a big emphasis on supporting Mum to be as independent as possible. I found the team a joy to liaise with. They also made my dad, who was a bit resistant to getting help, feel supported but not overrun. It was a great care experience, with such friendly and knowledgeable Carers and I would recommend the Radfield Home Care Epsom and Leatherhead team without reservation.
14 May 2023
My mother has been recieving care from Radfield for several months, and is benefiting greatly from it. Radfield can give the care she needs when she needs it, and change as her needs change. She also enjoys the carers being from the area, so she can chat about local news and issues to keep a connection with the community as she cannot get out and about as much as she used to. We are very happy to have found Radfield Home Care and look forward to continuing using their services.
12 May 2023
The family and I interviewed a partner from Radfield Home Care as we needed extra help to relieve me as the main carer for my husband who is well into his 90's and suffers from Alzheimer's and various other complaints, this included getting him up in the morning, preparing our breakfasts, walking him down to the Dementia Centre as well as washing and washing up. We were very impressed by her bubbly personality displaying a great social conscience and felt that she and her partner ran a happy ship for both staff and clients. They came themselves the first fortnight to find out what was involved and get to know us while the carer was being trained. It has been a great success so far, nothing has been too much trouble. Help has been extended beyond expectations. We feel part of a loving extended family.
09 May 2023
Mum looks forward to her visits from her carers who are always on time and ready for a laugh with her. As a result, she is more settled, eating well and becoming more confident in going out again and socialising. I am impressed with the communication system which allows me to see what my mother is up to and how her carers are relating with her. This is important as I do not live nearby. Thank you to everyone who is keeping my mother entertained and safe.
04 May 2023
We contacted the team at Radfield for support and information for my neighbour and friend. The team were brilliant. They booked to come and talk to us straight away. They met with us as a group and answered our multitude of questions. They sign-posted us to external support for equipment to be put in place and have supported us as a group to reach our decisions around the care needed for him. I couldn't fault their time and support. We have chosen Radfield for our care and are very happy to have them.
17 April 2023
My mum is happy with the care and support that is given to her. She enjoys the chats that she has with the carers during their visits and her bi-weekly trips out with them for her lunch at a local garden centre.
Latest Reviews for Radfield Home Care Epsom & Leatherhead
12 November 2024
The team at Radfield was fantastic in their support and care for my mum. The care, compassion, and flexibility of the management team generally and particularly when dealing with the unexpected and crisis was exemplary. I cannot rate them more highly.
31 July 2024
Radfield has a wonderful group of carers working for them. Every one of them is warm and kind in their approach. Their skills and expertise are excellent in everything. We feel so fortunate to have found Radfield and they accommodated my mother's needs immediately. I recommend them 100%, they have helped us so much. We now have a regular pattern of care set up and can't imagine how we coped without them. Thank you to the owner and her lovely team.
30 July 2024
My mum has had Radfield for a couple of months now. I have been very impressed by their service. The communication has been really regular and helpful. The app shows lots of information about the visit, which enables me to get a sense of how Mum is each day and if anything needs sorting. Mum has really warmed to her carers, as she didn't feel she needed support when it started.
22 July 2024
Such a delight to deal with. They accommodated my mother's needs and were reliable professional and very approachable. As a new business, they are understandably enthusiastic and speedy to deal with all the necessary formalities in advance of booking. They unhesitatingly deserve to do well and we will definitely call them again.
22 May 2024
I was very surprised and happy with all the care, she turns up on time every visit, has no problems with dignity, she is very attentive to my needs. I have a balance problem so I have to have to have close attendance or I will fall at any time, so I am conscious of her close attendance which is very reassuring. Thank you.
08 May 2024
I contacted Radfield Home Care in regards to getting some help put in place for my father. He has had a few medical hiccups, lives alone and has got to a point where he is not really looking after himself properly. I live quite far away and so unable to help him on a daily basis, so finding Radfield Care and meeting the team was an absolute godsend for me. The relief I felt being able to leave my father knowing he was going to have a nutritious home-cooked meal every night and given a reminder to take his medication took a huge weight off my shoulders. I'm able to track Dad's care on their app so every day I know his mood, what he has eaten and the tasks that have been completed. Not only do they support my father but they have been incredibly kind and understanding with me, offering advice and support when I've needed it the most. It's not an easy journey, but I couldn't be more grateful and happy that I've found Radfield. Life is more balanced when you are walking beside me. Thank you.
08 May 2024
My dad has started having a carer once a week to take him out, as he is too unsteady to be safe without falling. He has a wheelchair to push and when tired or unsteady, he gets in to be pushed. My father points out the history and architecture of the area and really looks forward to getting out and talking. He often meets people he knows to keep up social interactions. I have already seen a difference in a month, to his mental health and stamina. Radfield Home care has made a great difference to his life and I am sure, will be ready to add other care, if and when needed. From enquiry, there was a face-to-face meeting to assess his care needs, times and how everything works, within days. The care started almost immediately and has been simple to manage with fortnightly bills. We have been able to easily finance it by claiming an attendance allowance.
03 May 2024
Radfield Epsom/Leatherhead have provided in-home full-time care for our father for over 6 months now. Since we do not live in the UK, it is important for us to have an open and free communication, as well as absolute trust with both our father's carers and the Radfield management. We have been very impressed, not only with the excellent standard of care that our father has received but also with the professionalism and communication with everyone at Radfield.
20 March 2024
All the staff are very friendly and helpful. They help my parents where needed but are conscious of letting them keep their independence. It gives me peace of mind to know that they are popping in every morning.
06 March 2024
I had to contact the team on Boxing Day. I didn't expect to get an answer as it was a holiday, but my call was dealt with promptly and efficiently. I was not rushed and given so much guidance and advice even though it was a Bank Holiday. Following on from this we needed care for my father when he came out of hospital. Receiving help was not something he accepted lightly. He needs daily help and all the staff are caring and respectful to his needs and wishes. They help wash him each morning, make his meals and help with the preparation of bedtime. Nothing is too much trouble for them and they are always kind and friendly to him. Even when they have finished their duties, they do not leave before the allocated time but continue to sit and talk to him. Having Radfield on board has definitely taken a weight off my mind. Thank you to all the team.
26 May 2023
When I contacted the care provider, they promptly arranged for someone to come and assess my needs. They were very helpful and accommodating, as I wasn‘t sure how much help I would be needing after my hip replacement surgery. They arranged a rota for me, and the carers turned up on time and were extremely good and kind. They reviewed the rota when it became clear that I needed less time with a carer. I was very happy with the service overall.
25 May 2023
Mum had excellent care from the team for the short duration we needed them. Nothing was too much. It was a relief to know she was their priority each time they visited. They made her laugh and feel at ease whilst supporting her.
18 May 2023
We needed daily care for my mum when she came out of hospital and respite care after breaking her arm. She also has Parkinson’s. The team were brilliant in helping her to get up, dressed and ready for the day. They also came twice a week to help with her physio exercises. There was a big emphasis on supporting Mum to be as independent as possible. I found the team a joy to liaise with. They also made my dad, who was a bit resistant to getting help, feel supported but not overrun. It was a great care experience, with such friendly and knowledgeable Carers and I would recommend the Radfield Home Care Epsom and Leatherhead team without reservation.
14 May 2023
My mother has been recieving care from Radfield for several months, and is benefiting greatly from it. Radfield can give the care she needs when she needs it, and change as her needs change. She also enjoys the carers being from the area, so she can chat about local news and issues to keep a connection with the community as she cannot get out and about as much as she used to. We are very happy to have found Radfield Home Care and look forward to continuing using their services.
12 May 2023
The family and I interviewed a partner from Radfield Home Care as we needed extra help to relieve me as the main carer for my husband who is well into his 90's and suffers from Alzheimer's and various other complaints, this included getting him up in the morning, preparing our breakfasts, walking him down to the Dementia Centre as well as washing and washing up. We were very impressed by her bubbly personality displaying a great social conscience and felt that she and her partner ran a happy ship for both staff and clients. They came themselves the first fortnight to find out what was involved and get to know us while the carer was being trained. It has been a great success so far, nothing has been too much trouble. Help has been extended beyond expectations. We feel part of a loving extended family.
09 May 2023
Mum looks forward to her visits from her carers who are always on time and ready for a laugh with her. As a result, she is more settled, eating well and becoming more confident in going out again and socialising. I am impressed with the communication system which allows me to see what my mother is up to and how her carers are relating with her. This is important as I do not live nearby. Thank you to everyone who is keeping my mother entertained and safe.
04 May 2023
We contacted the team at Radfield for support and information for my neighbour and friend. The team were brilliant. They booked to come and talk to us straight away. They met with us as a group and answered our multitude of questions. They sign-posted us to external support for equipment to be put in place and have supported us as a group to reach our decisions around the care needed for him. I couldn't fault their time and support. We have chosen Radfield for our care and are very happy to have them.
17 April 2023
My mum is happy with the care and support that is given to her. She enjoys the chats that she has with the carers during their visits and her bi-weekly trips out with them for her lunch at a local garden centre.