Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Mayfield Villages Care

stars
stars 16 September 2024
I feel lucky to have such good care here at Mayfield following various falls and operations. My one complaint is the carers having to spend so much of my paid time writing notes on their phones. A simple tick list could be created with space for anything out of the ordinary?
Review from Marilyn M (Client / Service User)
stars
stars 17 April 2024
I am extremely happy with the care that my mother has received, so far, at Mayfield Retirement Village. Her carers treat her with dignity ], they are all kind, friendly, respectful and very efficient. It gives me peace of mind knowing that she receives help and support from such caring staff. Thank you.
Review from H P (Daughter of Client/Service User)
stars
stars 12 May 2023
I cannot speak highly enough of the whole team, they have really put our family's minds at rest knowing they are around. My parents moved into their flat a few months ago and the relationship between the carers and my parents has gone from strength to strength.
Review from L G (Daughter of Client/Service User)