Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Primrose Healthcare Solutions Services

stars
stars 18 July 2024
The staff know about health needs and personal preferences. They regularly check and involve my family in decisions about care for my brother and the treatment they give you transparency. Staff made sure my brother got the right food and drink he needed and the personal care of my brother was immaculate.
Review from C N (Brother of Client/Service User)
stars
stars 29 September 2023
I have found the staff very professional and caring. They are always ready to listen to my concerns, it is never too much for them, although I'm sure they are very busy. I feel they really care about my dad and are so flexible about helping me organise care for his appointments. I live in a different part of the country to my dad. It was becoming difficult to think how to negotiate his needs but at present having carers twice a week is enabling him to live in his own flat.
Review from A L (Daughter of Client/Service User)
stars
stars 18 May 2023
Primrose Healthcare Solutions are professionals, and their presence brightens Mum's day. We enjoy working with the friendly staff who are patient to ensure Mum recovers well is fascinating. They clean the house during their routines and even made friends with our dog.
Review from Sammy S (Daughter of Client/Service User)