Submit a Review for Right at Home - Leeds East, Roundhay to Rothwell
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View Full Details of Right at Home - Leeds East, Roundhay to RothwellLatest Reviews for Right at Home - Leeds East, Roundhay to Rothwell
03 March 2025
Professional service, prompt responses, carers are efficient, kind and knowledgeable. They arrive on time and are willing to adapt to situations as they arise. An excellent company.
30 September 2024
I have been supported around my care needs in a sensitive and very professional manner. I would highly recommend Right at Home - Roundhay to Rothwell if you are looking for care and support that is inclusive, flexible, and with your needs at the core of the support provided. I am very happy with the care I have received from a brilliant team!
23 September 2024
Right at Home cared for my father after he'd had a prolonged stay in hospital. Prior to discharge they visited his home, spoke to him in hospital, and had conversations with the occupational therapist to get an accurate assessment of his care needs. The team were there as he arrived home after discharge so he received the best support right away. I found them to be compassionate, caring, and patient. They took time to get to know Dad and build a relationship with him, during a challenging time when he was having to adapt to a new 'normal' way of life. The MD and Care Coordinator kept me up to date daily which provided me with a welcome level of reassurance. I would be happy to recommend Right at Home.
19 September 2024
I contacted Right at Home - Leeds East, Roundhay to Rothwell when my very elderly mum had a bit of a crisis and needed carers very urgently. I looked at a few businesses online and it was difficult to know where to start. I sent a message to the managing director on a Sunday morning and to my surprise she called me within the hour and we had a long chat and started to put arrangements into place. The service I have had from Right at Home has been exemplary. Communication is excellent. They have been very flexible and responsive when changes to arrangements have been necessary, and above all the kind and caring attitude of the staff is just lovely. I have absolutely no hesitation in thoroughly recommending this business.
08 July 2024
From our first meeting, I knew I had made the right decision in choosing Right at Home. The staff are so friendly, attentive, and understanding to both myself and especially Mum. Being able to contact the carer directly is brilliant. The app is such a great addition, seeing how they have cared for Mum on a daily basis. I am very happy knowing Mum is in safe hands with carers who not only do an amazing job but do care.
28 November 2023
The care and support provided to my elderly father by Right at Home has been exceptional from day 1. Their commitment and passion for their role is very evident. The owners have taken time to assess my father's situation and ensure the best carers to match his needs have been provided. If circumstances change or issues have arisen they have shown understanding and flexibility in the approach to the care given. I would say my father has thrived in the wonderful environment the carers have provided. Many thanks Right at Home!
16 November 2023
From the minute I spoke to the owner I felt a sense of relief that all was going to be okay with Mum's care. We are a few months down the line now and all is going really well. I feel they are all part of our family now and I have total trust in all they are doing for Mum. Timekeeping is brilliant by the staff, and I am always informed if there are any issues. The carers are chosen well and they are able to communicate with Mum and are very mindful of her religious beliefs. Well done everyone on a great job that you are all doing!
15 November 2023
Right at Home have been a breath of fresh air, after issues with our previous care company. They have listened to what we need from them and how we want things done. Having people in your home is never easy, but Right at Home have provided pleasant, professional staff who respect our home and provide a fantastic level of care. I would not have an issue with recommending them to anyone who needs a high level of care.
28 September 2023
Right at Home is an excellent care provider. It is strange to speak in a professional sense because the care that is provided is so personal. My Mum regards her carer highly and she has become a true friend. All the professional boxes are fully ticked, but it takes something a little special to develop such a personal bond. It takes compassion and a willingness to connect and the carer has this in abundance. Despite being co-owner, she still takes time to personally look after my mum and she has said that she would not ask anybody to do something she would not do herself. This shouts 'high standards' out loud. There is no question that my Mum is happy. The carer has provided both the company and practicality that was needed for a person in their mid-nineties. This service has changed my mum's life so much for the better, it would be great to know that a recommendation might change a few more. This is also an opportunity to put my thanks on record. Thank you.
15 September 2023
The team at Right at Home have been exceptional from first contact through to the care now currently provided for my 90 year old father. They take the meaning of care literally and go above and beyond and nothing is too much trouble. My father can be challenging at times and their can do attitude has helped to build a great relationship. It gives us complete peace of mind knowing they are going in every day to look after Dad. I would highly recommend them as a care company.
14 September 2023
Finding this service has been a blessing for our family and my father. They go the extra mile to care. Caring is a vital aspect of the service but they are also very organised, full of initiative and reliable.
08 May 2023
A chance sighting of a magazine ad proved to be a winner for us! A meeting and action plan was quickly agreed. This can be reviewed if required. The carer has proved to be a professional, dedicated addition to my 95-year-old mum's care. She is friendly, reliable and approachable and helps out with meal preparation, showering needs and light household duties. She has quickly become an important part of my mum's weekly routine and provided valuable companionship. She has also shown to be adaptable if we have needed to alter the timing of her visits. We would highly recommend this carer and thank her for her kind relationship to my mum.
27 April 2023
The service is a welcome support for my mother-in-law since my husband died. I cannot do everything for her and the support of the carers is extremely helpful in maintaining Mam's independence in her own home. That said, I think it is important that we don't impose our own ideas and ways of working on her.
27 April 2023
First and foremost, building a rapport with my mother is paramount, knowing how challenging Mum can be, a good relationship has been developed. Respect and maintaining my mum's dignity are being met. Also, understanding my mum's culture and beliefs are also respected. There is a great deal of encouragement introduced when challenges arise and this diffuses the anxiety my mum sometimes feels. Bravo!
27 April 2023
We contacted the carer needing support for a 94-year-old who was struggling with remembering to eat and have showers. The company set up a meeting very quickly, discussed our concerns and agreed on an action plan. This is reviewed regularly as needs change. The carer is reliable, very friendly and has developed a good relationship with my relative. Care includes showering, general tidying, preparing meds and timing visits to fit with daily life. We are contacted if situations arise that we need to deal with. Light housework, letter posting, throwing away excess papers etc, help the home remain clean and tidy. We cannot recommend this service highly enough as my relative feels safe and well looked after.
Latest Reviews for Right at Home - Leeds East, Roundhay to Rothwell
03 March 2025
Professional service, prompt responses, carers are efficient, kind and knowledgeable. They arrive on time and are willing to adapt to situations as they arise. An excellent company.
30 September 2024
I have been supported around my care needs in a sensitive and very professional manner. I would highly recommend Right at Home - Roundhay to Rothwell if you are looking for care and support that is inclusive, flexible, and with your needs at the core of the support provided. I am very happy with the care I have received from a brilliant team!
23 September 2024
Right at Home cared for my father after he'd had a prolonged stay in hospital. Prior to discharge they visited his home, spoke to him in hospital, and had conversations with the occupational therapist to get an accurate assessment of his care needs. The team were there as he arrived home after discharge so he received the best support right away. I found them to be compassionate, caring, and patient. They took time to get to know Dad and build a relationship with him, during a challenging time when he was having to adapt to a new 'normal' way of life. The MD and Care Coordinator kept me up to date daily which provided me with a welcome level of reassurance. I would be happy to recommend Right at Home.
19 September 2024
I contacted Right at Home - Leeds East, Roundhay to Rothwell when my very elderly mum had a bit of a crisis and needed carers very urgently. I looked at a few businesses online and it was difficult to know where to start. I sent a message to the managing director on a Sunday morning and to my surprise she called me within the hour and we had a long chat and started to put arrangements into place. The service I have had from Right at Home has been exemplary. Communication is excellent. They have been very flexible and responsive when changes to arrangements have been necessary, and above all the kind and caring attitude of the staff is just lovely. I have absolutely no hesitation in thoroughly recommending this business.
08 July 2024
From our first meeting, I knew I had made the right decision in choosing Right at Home. The staff are so friendly, attentive, and understanding to both myself and especially Mum. Being able to contact the carer directly is brilliant. The app is such a great addition, seeing how they have cared for Mum on a daily basis. I am very happy knowing Mum is in safe hands with carers who not only do an amazing job but do care.
28 November 2023
The care and support provided to my elderly father by Right at Home has been exceptional from day 1. Their commitment and passion for their role is very evident. The owners have taken time to assess my father's situation and ensure the best carers to match his needs have been provided. If circumstances change or issues have arisen they have shown understanding and flexibility in the approach to the care given. I would say my father has thrived in the wonderful environment the carers have provided. Many thanks Right at Home!
16 November 2023
From the minute I spoke to the owner I felt a sense of relief that all was going to be okay with Mum's care. We are a few months down the line now and all is going really well. I feel they are all part of our family now and I have total trust in all they are doing for Mum. Timekeeping is brilliant by the staff, and I am always informed if there are any issues. The carers are chosen well and they are able to communicate with Mum and are very mindful of her religious beliefs. Well done everyone on a great job that you are all doing!
15 November 2023
Right at Home have been a breath of fresh air, after issues with our previous care company. They have listened to what we need from them and how we want things done. Having people in your home is never easy, but Right at Home have provided pleasant, professional staff who respect our home and provide a fantastic level of care. I would not have an issue with recommending them to anyone who needs a high level of care.
28 September 2023
Right at Home is an excellent care provider. It is strange to speak in a professional sense because the care that is provided is so personal. My Mum regards her carer highly and she has become a true friend. All the professional boxes are fully ticked, but it takes something a little special to develop such a personal bond. It takes compassion and a willingness to connect and the carer has this in abundance. Despite being co-owner, she still takes time to personally look after my mum and she has said that she would not ask anybody to do something she would not do herself. This shouts 'high standards' out loud. There is no question that my Mum is happy. The carer has provided both the company and practicality that was needed for a person in their mid-nineties. This service has changed my mum's life so much for the better, it would be great to know that a recommendation might change a few more. This is also an opportunity to put my thanks on record. Thank you.
15 September 2023
The team at Right at Home have been exceptional from first contact through to the care now currently provided for my 90 year old father. They take the meaning of care literally and go above and beyond and nothing is too much trouble. My father can be challenging at times and their can do attitude has helped to build a great relationship. It gives us complete peace of mind knowing they are going in every day to look after Dad. I would highly recommend them as a care company.
14 September 2023
Finding this service has been a blessing for our family and my father. They go the extra mile to care. Caring is a vital aspect of the service but they are also very organised, full of initiative and reliable.
08 May 2023
A chance sighting of a magazine ad proved to be a winner for us! A meeting and action plan was quickly agreed. This can be reviewed if required. The carer has proved to be a professional, dedicated addition to my 95-year-old mum's care. She is friendly, reliable and approachable and helps out with meal preparation, showering needs and light household duties. She has quickly become an important part of my mum's weekly routine and provided valuable companionship. She has also shown to be adaptable if we have needed to alter the timing of her visits. We would highly recommend this carer and thank her for her kind relationship to my mum.
27 April 2023
The service is a welcome support for my mother-in-law since my husband died. I cannot do everything for her and the support of the carers is extremely helpful in maintaining Mam's independence in her own home. That said, I think it is important that we don't impose our own ideas and ways of working on her.
27 April 2023
First and foremost, building a rapport with my mother is paramount, knowing how challenging Mum can be, a good relationship has been developed. Respect and maintaining my mum's dignity are being met. Also, understanding my mum's culture and beliefs are also respected. There is a great deal of encouragement introduced when challenges arise and this diffuses the anxiety my mum sometimes feels. Bravo!
27 April 2023
We contacted the carer needing support for a 94-year-old who was struggling with remembering to eat and have showers. The company set up a meeting very quickly, discussed our concerns and agreed on an action plan. This is reviewed regularly as needs change. The carer is reliable, very friendly and has developed a good relationship with my relative. Care includes showering, general tidying, preparing meds and timing visits to fit with daily life. We are contacted if situations arise that we need to deal with. Light housework, letter posting, throwing away excess papers etc, help the home remain clean and tidy. We cannot recommend this service highly enough as my relative feels safe and well looked after.