BizSpace, Merlin House, Brunel Road, Theale, Reading, RG7 4AB
View Full Details of GoodOaks Homecare - Reading and West BerksWe found the initial introduction with the staff a pleasant and friendly interview. One of the staff who visited as the carer was pleasant and diligent. We would ask that this person be scheduled for each and every follow-up appointment with us for the purpose of continuity.
The carers are reliable, punctual and very pleasant and have become friends. They have made my life more easy in day to day living.
Being the first time accessing care in the area I found the director of Good Oaks Homecare very helpful and providing an excellent service. Five stars to another staff member who gave first-class care to our son when visiting us. Very caring all around and would recommend to anyone. We will certainly be using them again!
Following my father's major surgery, an excellent service was provided by GoodOaks Homecare. Twice daily visits were conducted in a professional manner, caring support was given during visits and communication was excellent. I would highly recommend this company. Thank you for the excellent service.
My recently widowed mother was diagnosed with Mixed Dementia and she lives alone. The previous care provider I had employed to prepare a hot meal was unable to provide a consistent slot time, this caused Mum confusion and stress. The council gave me contact details for GoodOaks Homecare and from my first contact with them, they have been efficient, helpful and reliable. We agreed a 7 day a week visit to prepare a hot meal and to oversee medication consumption, 2 kind-hearted and well-trained carers attend to my mum over the 7-day weeks. This means Mum knows the carers well and since I have moved to GoodOaks I have been extremely pleased. I am also reassured that the level of attention from all the team I have communicated with at GoodOaks is compassionate, honest, reliable and professional. Moving Mum’s care to GoodOaks has helped me cope with a difficult situation.
The service we have for my mother from the manager has been remarkable from the first day she started. She is very thorough, has much patience, is very kind and caring and is now more like a friend to my mum. The manager does more than I thought any carer would do and we couldn't do without her. Thank you.
We found the initial introduction with the staff a pleasant and friendly interview. One of the staff who visited as the carer was pleasant and diligent. We would ask that this person be scheduled for each and every follow-up appointment with us for the purpose of continuity.
The carers are reliable, punctual and very pleasant and have become friends. They have made my life more easy in day to day living.
Being the first time accessing care in the area I found the director of Good Oaks Homecare very helpful and providing an excellent service. Five stars to another staff member who gave first-class care to our son when visiting us. Very caring all around and would recommend to anyone. We will certainly be using them again!
Following my father's major surgery, an excellent service was provided by GoodOaks Homecare. Twice daily visits were conducted in a professional manner, caring support was given during visits and communication was excellent. I would highly recommend this company. Thank you for the excellent service.
My recently widowed mother was diagnosed with Mixed Dementia and she lives alone. The previous care provider I had employed to prepare a hot meal was unable to provide a consistent slot time, this caused Mum confusion and stress. The council gave me contact details for GoodOaks Homecare and from my first contact with them, they have been efficient, helpful and reliable. We agreed a 7 day a week visit to prepare a hot meal and to oversee medication consumption, 2 kind-hearted and well-trained carers attend to my mum over the 7-day weeks. This means Mum knows the carers well and since I have moved to GoodOaks I have been extremely pleased. I am also reassured that the level of attention from all the team I have communicated with at GoodOaks is compassionate, honest, reliable and professional. Moving Mum’s care to GoodOaks has helped me cope with a difficult situation.
The service we have for my mother from the manager has been remarkable from the first day she started. She is very thorough, has much patience, is very kind and caring and is now more like a friend to my mum. The manager does more than I thought any carer would do and we couldn't do without her. Thank you.