Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Trust Homecare Solution South Suffolk

stars
stars 07 November 2024
My husband was very sick and suffering from dementia. The care we both received was exemplary from the management and the carers. All had a wealth of skills and carried out their duties meticulously with skill, experience and knowledge. They forged good working relationships with the client and myself. They were cheerful, respectful, thorough and professional. Management were always available to give advice and support. We were so blessed to be served by people who went the extra mile to make life easier for us. I would recommend them to others without reservations.
Review from A R (Wife of Client/Service User)
stars
stars 25 March 2024
I am more than happy with the service provided. The carers are professional yet friendly, efficient, and caring and always strive to make sure my wife is happy and comfortable. They are continuously improving the care schedule to suit our needs. Their cheerful and friendly nature makes their visits pleasant and something to look forward to. Getting to know our family members has shown the family how well we are looked after. Even in the event of delays due to floods etc. they go over and above to attend.
Review from J B (Husband of Client/Service User)
stars
stars 18 May 2023
Highly skilled, dedicated, caring and trusted. Everything you could wish for when care is needed for your loved one.
Review from Clair D (Daughter of Client/Service User)
stars
stars 17 April 2023
Friendly and dedicated people, whom my father was quickly able to trust. He looks forward to their visits. We found they could assess his condition usefully and therefore the time spent is very valuable.
Review from R C (Son of Client/Service User)