Submit a Review for Compassion First Home Care
Venture House Business Centre, Birmingham Road, Stratford-upon-Avon, CV37 0HR
View Full Details of Compassion First Home CareLatest Reviews for Compassion First Home Care
20 March 2025
We first engaged Compassion First Home Care in November 2024 for my father who was post operative following surgery for diabetes complications. He and my mum are in an independent retirement community building and when I asked other residents and staff for recommendations, Compassion First overwhelmingly were suggested. My Dad was resistant (stubborn and proud) at first but very quickly accepted the help from all staff and always referred to them as patient, kind and understanding. They helped him shower and get dressed, sometimes made breakfast or a coffee for him, helped mum with ironing, changing sheets....whatever was needed to help them get started on their day. When needs increased, Compassion First were there to add additional shifts and couldn't have been more supportive. We all highly recommend the services of Compassion First Home Care.
16 January 2025
Compassion First Home Care was a beacon of light at an emotional time when our family needed urgent support. Our request was actioned with immediate effect and a care plan was set up within hours. In the following weeks, the process was seamless and requests were considered efficiently. A special mention needs to be reserved for the carers who quickly created a professional but affectionate bond with my father. They made every situation achievable and the human connection was everything. In short, Compassion First Home Care provided impeccable support during a dark time and I recommend them all without hesitation.
07 November 2024
Having used other care providers, Compassion First Home Care are a breath of fresh air. My mother has dementia and has always wished to stay at home. Compassion First carers have definitely now made this possible. My mother says that 'it is like having friends come to visit three times a day' and 'they (the carers) are fantastic'. My mother is now happy and contented and much less anxious. I am very happy to recommend Compassion First Home Care, I feel like a burden has been lifted as I have every confidence that they are providing an excellent care service. Thank you to everyone at Compassion First Home Care, you are doing an amazing job.
03 October 2024
Two particular members of staff and the entire Compassion First team have been excellent. Over a near year-long period they have provided excellent care to my elderly mother who, whilst suffering with dementia, was determined to live independently for as long as possible. They made all of this possible. From our first meetings, the managing director was very clear about the care packages that Compassion First could provide. We found the team to be available for advice whenever needed, flexible, and reactive to changing situations. It was tremendously reassuring to have them involved; they provided great peace of mind as well as excellent levels of care. Many thanks to the team; Compassion First comes highly recommended.
10 September 2024
Wonderful, caring people, lovely, friendly staff. Very helpful.
13 February 2024
The managing director at Compassion First was excellent from beginning to end. He provided us with the most brilliant of carers. They were all excellent however, the carer who became my mum's main carer was incredible. All the nurses who visited her were constantly impressed by her ability to keep mum's bed sores at bay! As a family, we can’t praise the service enough. I highly recommend this organisation, professional, caring and human.
07 September 2023
The manager and her team have been absolutely brilliant with the care they have provided for my mother who has dementia and other complex care needs. The team have been so caring with my mom and even ask me to check back in with her to ensure I have been successful making medical referrals which they are unable to do without my consent. My mother recently became very ill and has been admitted to hospital. The team have been to visit my mother in hospital and have kept in constant contact with me and my sister which is above and beyond any expectation I would expect. I am hoping my mother can return home in the near future but this is only because I can rely and trust the care that FCN will provide. 100% positive review and we couldn’t ask for more. Thank you to the team, you are all fantastic help.
26 July 2023
As a new client, my experience to date is very encouraging, both with carers and management.
07 July 2023
Excellent service and great understanding, although I was nervous about using this service I am so glad I did, fabulous work. I would highly recommend it to anyone that is in need of help and assistance.
02 June 2023
In February 2023 my 91-year-old father suffered Pneumonia. The paramedics hospitalised him. I managed to discharge him from the hospital eight days later. On return home, he was in a woeful state and was in need of professional help. I quickly discovered that 'when you need carers, you really need carers!'. Thankfully, FCN Homecare had recently opened an office in the Stratford-upon-Avon area. An immediate solution was put together. The entire team is professional; the attendance is punctual, and tailored to the client. We could not ask for more. They have helped my father back from near fatality. He is becoming stronger and stronger because of their care. We could not recommend them more.
17 May 2023
I am very pleased with both carers who are coming to me thanks to their reliability in attending to my personal care. They are kind and considerate at all times. Also, they are consistently punctual and the fact that they help in the kitchen (unloading and stacking the dishwasher) is much appreciated. They are very interested in my recovery and are willing to work with physiotherapy in bringing this about. I can recommend them strongly.
16 May 2023
FCN Homecare have been looking after my nan since January. I have to say, I am very happy with the care and service my nan has received over this time. The staff have been very reliable and have treated my nan with such respect and dignity. I have seen such a change in her appearance and she seems so much more happy. I would highly recommend this company.
16 May 2023
I contacted FCN Homecare to inquire if they could collect my medication urgently from the pharmacy, since I was unable to drive following a recent eye procedure. The branch manager from the Bromsgrove branch kindly offered his support and collected the medication on my behalf. This gesture was made without any charge and as a result, I have decided to utilize their services to support my husband. I have been thoroughly impressed with their service. The continuity of care has been excellent, with the carer consistently arriving on time and providing support for my husband. On one occasion, I required transportation to Worcester for an eye appointment. The carer not only drove me to the eye clinic, but also spent two hours with my husband in the town center, having a drive around the town, a walk and even enjoying a coffee together. This assistance has been incredibly beneficial for both myself and my husband and we intend to continue using their services.
Latest Reviews for Compassion First Home Care
20 March 2025
We first engaged Compassion First Home Care in November 2024 for my father who was post operative following surgery for diabetes complications. He and my mum are in an independent retirement community building and when I asked other residents and staff for recommendations, Compassion First overwhelmingly were suggested. My Dad was resistant (stubborn and proud) at first but very quickly accepted the help from all staff and always referred to them as patient, kind and understanding. They helped him shower and get dressed, sometimes made breakfast or a coffee for him, helped mum with ironing, changing sheets....whatever was needed to help them get started on their day. When needs increased, Compassion First were there to add additional shifts and couldn't have been more supportive. We all highly recommend the services of Compassion First Home Care.
16 January 2025
Compassion First Home Care was a beacon of light at an emotional time when our family needed urgent support. Our request was actioned with immediate effect and a care plan was set up within hours. In the following weeks, the process was seamless and requests were considered efficiently. A special mention needs to be reserved for the carers who quickly created a professional but affectionate bond with my father. They made every situation achievable and the human connection was everything. In short, Compassion First Home Care provided impeccable support during a dark time and I recommend them all without hesitation.
07 November 2024
Having used other care providers, Compassion First Home Care are a breath of fresh air. My mother has dementia and has always wished to stay at home. Compassion First carers have definitely now made this possible. My mother says that 'it is like having friends come to visit three times a day' and 'they (the carers) are fantastic'. My mother is now happy and contented and much less anxious. I am very happy to recommend Compassion First Home Care, I feel like a burden has been lifted as I have every confidence that they are providing an excellent care service. Thank you to everyone at Compassion First Home Care, you are doing an amazing job.
03 October 2024
Two particular members of staff and the entire Compassion First team have been excellent. Over a near year-long period they have provided excellent care to my elderly mother who, whilst suffering with dementia, was determined to live independently for as long as possible. They made all of this possible. From our first meetings, the managing director was very clear about the care packages that Compassion First could provide. We found the team to be available for advice whenever needed, flexible, and reactive to changing situations. It was tremendously reassuring to have them involved; they provided great peace of mind as well as excellent levels of care. Many thanks to the team; Compassion First comes highly recommended.
10 September 2024
Wonderful, caring people, lovely, friendly staff. Very helpful.
13 February 2024
The managing director at Compassion First was excellent from beginning to end. He provided us with the most brilliant of carers. They were all excellent however, the carer who became my mum's main carer was incredible. All the nurses who visited her were constantly impressed by her ability to keep mum's bed sores at bay! As a family, we can’t praise the service enough. I highly recommend this organisation, professional, caring and human.
07 September 2023
The manager and her team have been absolutely brilliant with the care they have provided for my mother who has dementia and other complex care needs. The team have been so caring with my mom and even ask me to check back in with her to ensure I have been successful making medical referrals which they are unable to do without my consent. My mother recently became very ill and has been admitted to hospital. The team have been to visit my mother in hospital and have kept in constant contact with me and my sister which is above and beyond any expectation I would expect. I am hoping my mother can return home in the near future but this is only because I can rely and trust the care that FCN will provide. 100% positive review and we couldn’t ask for more. Thank you to the team, you are all fantastic help.
26 July 2023
As a new client, my experience to date is very encouraging, both with carers and management.
07 July 2023
Excellent service and great understanding, although I was nervous about using this service I am so glad I did, fabulous work. I would highly recommend it to anyone that is in need of help and assistance.
02 June 2023
In February 2023 my 91-year-old father suffered Pneumonia. The paramedics hospitalised him. I managed to discharge him from the hospital eight days later. On return home, he was in a woeful state and was in need of professional help. I quickly discovered that 'when you need carers, you really need carers!'. Thankfully, FCN Homecare had recently opened an office in the Stratford-upon-Avon area. An immediate solution was put together. The entire team is professional; the attendance is punctual, and tailored to the client. We could not ask for more. They have helped my father back from near fatality. He is becoming stronger and stronger because of their care. We could not recommend them more.
17 May 2023
I am very pleased with both carers who are coming to me thanks to their reliability in attending to my personal care. They are kind and considerate at all times. Also, they are consistently punctual and the fact that they help in the kitchen (unloading and stacking the dishwasher) is much appreciated. They are very interested in my recovery and are willing to work with physiotherapy in bringing this about. I can recommend them strongly.
16 May 2023
FCN Homecare have been looking after my nan since January. I have to say, I am very happy with the care and service my nan has received over this time. The staff have been very reliable and have treated my nan with such respect and dignity. I have seen such a change in her appearance and she seems so much more happy. I would highly recommend this company.
16 May 2023
I contacted FCN Homecare to inquire if they could collect my medication urgently from the pharmacy, since I was unable to drive following a recent eye procedure. The branch manager from the Bromsgrove branch kindly offered his support and collected the medication on my behalf. This gesture was made without any charge and as a result, I have decided to utilize their services to support my husband. I have been thoroughly impressed with their service. The continuity of care has been excellent, with the carer consistently arriving on time and providing support for my husband. On one occasion, I required transportation to Worcester for an eye appointment. The carer not only drove me to the eye clinic, but also spent two hours with my husband in the town center, having a drive around the town, a walk and even enjoying a coffee together. This assistance has been incredibly beneficial for both myself and my husband and we intend to continue using their services.