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Maple Works, 73 Maple Road, Surbiton, KT6 4AG
View Full Details of Sylvian Care KingstonLatest Reviews for Sylvian Care Kingston
04 April 2025
Care workers are skillful and friendly. One of the staff even cut short my mum's hair nicely, saving us to arrange a visit from a hairdresser. Initially reluctant to have home care, my mum now looks forward to her weekly wash. Their manager is also recommendable, efficient, professional and flexible.
04 April 2025
Very easy to contact the manager and he is flexible with last-minute changes due to service users health needs. The care worker is sweet and chatty to the service user and always punctual. Would recommend!
03 April 2025
My mother had received appalling care after a 6 week stay in hospital. On top of the physical deterioration she is also in the grip of dementia.& I have watched my mother's cognitive function slowly decline. I rang & spoke, initially, to the manager of Sylvian care, the manager who made me feel at ease. So impressed with him was I, that I made an instant decision to go with Sylvian care. I have found all of the carers to be lovely, warm, personable & friendly. I am very happy to have chosen Sylvia. Care to support me in looking after my mother throughout, what has been a deeply distressing time for me.
02 April 2025
I can thoroughly recommend Sylvian care. They give an excellent service, prompt time keeping, reliable, patient, pleasant and caring staff, my husband was really pleased with how he was treated while I was away. Many thanks.
02 January 2025
Sylvian has previously supported my sister with hospital visits and since a sudden change in her circumstances were very quick to provide seamless transition into home care for her. Continuing with established and trusting relationships, they have enabled my sister to feel supported and independent at home, whilst also feeling nurtured and understood. The companionship has also been a crucial part of the care routine. The care assistants are kind, professional and always respectful. The manager is very easy to talk to and always has the best interests of clients in mind. Thank you!
25 October 2024
The manager is a good manager, professional and courteous. My mother feels comfortable with the ladies who come to support her, and they are prompt and reliable. This has enabled my parents to stay in their home.
16 October 2024
The service is very reliable, the staff are all friendly and efficient, and the manager is always on hand and happy to help. The app is a reassuring addition to check on how things are when I'm not there.
28 May 2024
My aunt is extremely happy with the care she is receiving. Staff are always on time, reliable and patient. They are caring and help Aunty as much or as little as she prefers and in her time. Because of this, she seems to have regained some of her independence. I usually visit three to four times each week and can see that she is comfortable with the carers. They have a good rapport with Aunty but are also very caring and professional. The manager is always helpful and efficient in responding to queries, and he regularly calls in or speaks with Aunty to make sure she’s satisfied or if she needs anything, which is very reassuring for us as a family. This is a well-run service with caring and competent management and staff.
30 August 2023
Sylvian Care Kingston is a highly professional and caring company. The service they provide is first class and all the care staff are amazing. They have been providing excellent care to my mother. The staff are very compassionate, empathetic, attentive, and respectful. The management is very effective in taking note of any requests or suggestions we have and provides a fast response and solution. We are delighted and extremely satisfied with the service. I would highly recommend the company to anyone.
Latest Reviews for Sylvian Care Kingston
04 April 2025
Care workers are skillful and friendly. One of the staff even cut short my mum's hair nicely, saving us to arrange a visit from a hairdresser. Initially reluctant to have home care, my mum now looks forward to her weekly wash. Their manager is also recommendable, efficient, professional and flexible.
04 April 2025
Very easy to contact the manager and he is flexible with last-minute changes due to service users health needs. The care worker is sweet and chatty to the service user and always punctual. Would recommend!
03 April 2025
My mother had received appalling care after a 6 week stay in hospital. On top of the physical deterioration she is also in the grip of dementia.& I have watched my mother's cognitive function slowly decline. I rang & spoke, initially, to the manager of Sylvian care, the manager who made me feel at ease. So impressed with him was I, that I made an instant decision to go with Sylvian care. I have found all of the carers to be lovely, warm, personable & friendly. I am very happy to have chosen Sylvia. Care to support me in looking after my mother throughout, what has been a deeply distressing time for me.
02 April 2025
I can thoroughly recommend Sylvian care. They give an excellent service, prompt time keeping, reliable, patient, pleasant and caring staff, my husband was really pleased with how he was treated while I was away. Many thanks.
02 January 2025
Sylvian has previously supported my sister with hospital visits and since a sudden change in her circumstances were very quick to provide seamless transition into home care for her. Continuing with established and trusting relationships, they have enabled my sister to feel supported and independent at home, whilst also feeling nurtured and understood. The companionship has also been a crucial part of the care routine. The care assistants are kind, professional and always respectful. The manager is very easy to talk to and always has the best interests of clients in mind. Thank you!
25 October 2024
The manager is a good manager, professional and courteous. My mother feels comfortable with the ladies who come to support her, and they are prompt and reliable. This has enabled my parents to stay in their home.
16 October 2024
The service is very reliable, the staff are all friendly and efficient, and the manager is always on hand and happy to help. The app is a reassuring addition to check on how things are when I'm not there.
28 May 2024
My aunt is extremely happy with the care she is receiving. Staff are always on time, reliable and patient. They are caring and help Aunty as much or as little as she prefers and in her time. Because of this, she seems to have regained some of her independence. I usually visit three to four times each week and can see that she is comfortable with the carers. They have a good rapport with Aunty but are also very caring and professional. The manager is always helpful and efficient in responding to queries, and he regularly calls in or speaks with Aunty to make sure she’s satisfied or if she needs anything, which is very reassuring for us as a family. This is a well-run service with caring and competent management and staff.
30 August 2023
Sylvian Care Kingston is a highly professional and caring company. The service they provide is first class and all the care staff are amazing. They have been providing excellent care to my mother. The staff are very compassionate, empathetic, attentive, and respectful. The management is very effective in taking note of any requests or suggestions we have and provides a fast response and solution. We are delighted and extremely satisfied with the service. I would highly recommend the company to anyone.