Office 9, Hucknall Business Ctr, Papplewick Lane, Hucknall, Nottingham, NG15 7TN
View Full Details of Felt Care LtdWe were impressed with Felt Care from the outset. The care was arranged at short notice and the manager made several personal visits to ensure relationships and communications were forged. When mum suffered a stroke overnight it was a carer who found her in the morning and alerted emergency services and ourselves. The carer showed quick thinking and compassion. Eventually mum needed 24 hour care which meant her sharing her home with carers, which may not always be easy for some clients. It proved to be a successful very quickly and especially when mum was allocated the same carers for continuity. Being local I called in regularly and always found the carers to be friendly, caring and efficient. There was never a question of someone "not turning up"or being on time even over Christmas. Any queries or concerns we had were addressed promptly and to our satisfaction. We would certainly not hesitate in recommending Felt Care to others and thank them sincerely
Excellent service from all the team at Felt Care, very friendly caring staff very flexible at short notice 5* very punctual and polite no issues whatsoever even when the weather took a turn for the worse they still managed to get through.
Highly skilled and compassionate carers who go out of their way for every client. I have found every one of them to be very caring and discreet as needed. The management are exceptional and so easy to get in touch with when needed, even checking in if not had contact for a while, which I find so special. I cannot praise them enough.
We were impressed with Felt Care from the outset. The care was arranged at short notice and the manager made several personal visits to ensure relationships and communications were forged. When mum suffered a stroke overnight it was a carer who found her in the morning and alerted emergency services and ourselves. The carer showed quick thinking and compassion. Eventually mum needed 24 hour care which meant her sharing her home with carers, which may not always be easy for some clients. It proved to be a successful very quickly and especially when mum was allocated the same carers for continuity. Being local I called in regularly and always found the carers to be friendly, caring and efficient. There was never a question of someone "not turning up"or being on time even over Christmas. Any queries or concerns we had were addressed promptly and to our satisfaction. We would certainly not hesitate in recommending Felt Care to others and thank them sincerely
Excellent service from all the team at Felt Care, very friendly caring staff very flexible at short notice 5* very punctual and polite no issues whatsoever even when the weather took a turn for the worse they still managed to get through.
Highly skilled and compassionate carers who go out of their way for every client. I have found every one of them to be very caring and discreet as needed. The management are exceptional and so easy to get in touch with when needed, even checking in if not had contact for a while, which I find so special. I cannot praise them enough.