Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Altair Healthcare

stars
stars 26 September 2024
We are both very happy with the help we get, they are very hard-working. I do not know what I would do without them.
Review from K W (Wife of Client/Service User)
stars
stars 29 May 2024
Excellent service, staff wonderful, very caring to my husband and me. Thank you so much.
Review from C A (Wife of Client/Service User)
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stars 29 May 2024
Altair staff are truly professional. Can be relied upon at all times. Faultless. Well done all!
Review from L S (Husband of Client/Service User)
stars
stars 29 May 2024
Every care worker has been caring, kind and efficient. At every visit, they have been a companion to me whilst working, always laughing and smiling when conversing. They are all gentle when washing and cleaning me. They offer to do cleaning and washing up when required. They are a pleasure to know. Always on time and courteous.
Review from M W (Client / Service User)
stars
stars 17 April 2024
I had the same two female carers for nearly six months. They are both caring and know how I like things done. I know that they will come in and do what I need doing without fuss or me having to tell them what I need. I enjoy finding out about them and their lives.
Review from Jayne D (Client / Service User)
stars
stars 17 April 2024
The care from the caring team has been excellent. Having a regular team which my wife has got to know is very important and that has been the case for the last 2 months. The visiting times have been consistent now that a regular pattern has been established.
Review from I B (Husband of Client/Service User)
stars
stars 27 March 2024
I have found the two carers who I normally get very kind and caring. We chat and talk about most things.
Review from Carol P (Client / Service User)