When I first contacted Frank House Care Services (FHCS) the reply to my
query was with a telephone call. Within a week or so we had an
assessment for our son. He was really friendly, professional and
knowledgeable being able to answer our questions without hesitation. We
wanted support for our son to be flexible and be available both outside
and in our home. Together we agreed mutual outings accessing activities
our son is interested in. FHCS have delivered excellent support for our
son and we would not expect anything less. The staff who take our son
out have been punctual, friendly, and professional and have made the
outings fun. We have felt at ease with the staff who have made us feel
comfortable and are happy to chat about the outings when they return
home. We look forward to how our relationship with (FHCS) develops and
feel reassured that they will support us into adulthood with their
expertise and experience. The main thing is our son is happy. Highly recommended.
Latest Reviews for Frank House Care Services
10 July 2024
When I first contacted Frank House Care Services (FHCS) the reply to my
query was with a telephone call. Within a week or so we had an
assessment for our son. He was really friendly, professional and
knowledgeable being able to answer our questions without hesitation. We
wanted support for our son to be flexible and be available both outside
and in our home. Together we agreed mutual outings accessing activities
our son is interested in. FHCS have delivered excellent support for our
son and we would not expect anything less. The staff who take our son
out have been punctual, friendly, and professional and have made the
outings fun. We have felt at ease with the staff who have made us feel
comfortable and are happy to chat about the outings when they return
home. We look forward to how our relationship with (FHCS) develops and
feel reassured that they will support us into adulthood with their
expertise and experience. The main thing is our son is happy. Highly recommended.