Submit a Review for Home Instead (Bridgend)
Number One, Waterton Industrial Estate, Waterton Park, Bridgend, CF31 3PH
View Full Details of Home Instead (Bridgend)Latest Reviews for Home Instead (Bridgend)
02 April 2025
The company is incredible across the organisation. Extremely professional and caring. Nothing is too much trouble and carers are trained to provide a service that demonstrates kindness and patience with the client as well as an understanding of the client's condition. They value the client's choices and decisions and also those of the carer and ensure that the client is treated with dignity. We are very grateful to have such a caring team. Always so pleasant to deal with, with any queries and potential requirements answered and met. What more can we say!
01 April 2025
I am encouraged by the detailed care given to my Mum to help enhance her emotional and social wellbeing. The visits by excellent carers have given such delight for Mum and she really looks forward to them every week. The care company are extremely accommodating to the extend that my Mum has been able to go to church service for the first time in about 5- 6 years. She has been thrilled to worship again and to meet up with her friends. Liaison with me has also been excellent and empathetic considering the stress of being a 'daughter/carer!. The app is also easily accessible.
12 February 2025
The manager and her team cared for my mother for nearly two years. Just occasionally at first, then twice a day when she needed more care. I was extremely impressed by their dedication to the task. Everyone involved was so loving, that my mother looked forward to seeing them. My mother soon regarded each one as a friend. The management team were highly professional and nothing was ever too much trouble. Their flexibility was exemplary. They provided seamless changes to their routine, as and when the need arose. This enabled my mother to live with us for an extended period, without the need to move to a care home.
12 February 2025
I can't stress enough how happy we were with the service provided by Home Instead Bridgend. They literally couldn't do enough for my mum in law and kept us informed of everything in terms of her care and general wellbeing. Extremely helpful and empathetic. I highly recommend them.
29 October 2024
I cannot thank one staff member in particular and everyone else at Home Instead for the care and comfort they provided for my mother while I was away. It meant I could relax on holiday knowing mum was being looked after. Exceptional service not seen often these days. I would not hesitate to recommend one staff member in particular and her team to anyone. Thank you again
18 December 2023
Highly recommend this company as we have found them to be professional, reliable, friendly and caring from the start. Fantastic communication system in place. Very happy with the support provided. Thank you.
Latest Reviews for Home Instead (Bridgend)
02 April 2025
The company is incredible across the organisation. Extremely professional and caring. Nothing is too much trouble and carers are trained to provide a service that demonstrates kindness and patience with the client as well as an understanding of the client's condition. They value the client's choices and decisions and also those of the carer and ensure that the client is treated with dignity. We are very grateful to have such a caring team. Always so pleasant to deal with, with any queries and potential requirements answered and met. What more can we say!
01 April 2025
I am encouraged by the detailed care given to my Mum to help enhance her emotional and social wellbeing. The visits by excellent carers have given such delight for Mum and she really looks forward to them every week. The care company are extremely accommodating to the extend that my Mum has been able to go to church service for the first time in about 5- 6 years. She has been thrilled to worship again and to meet up with her friends. Liaison with me has also been excellent and empathetic considering the stress of being a 'daughter/carer!. The app is also easily accessible.
12 February 2025
The manager and her team cared for my mother for nearly two years. Just occasionally at first, then twice a day when she needed more care. I was extremely impressed by their dedication to the task. Everyone involved was so loving, that my mother looked forward to seeing them. My mother soon regarded each one as a friend. The management team were highly professional and nothing was ever too much trouble. Their flexibility was exemplary. They provided seamless changes to their routine, as and when the need arose. This enabled my mother to live with us for an extended period, without the need to move to a care home.
12 February 2025
I can't stress enough how happy we were with the service provided by Home Instead Bridgend. They literally couldn't do enough for my mum in law and kept us informed of everything in terms of her care and general wellbeing. Extremely helpful and empathetic. I highly recommend them.
29 October 2024
I cannot thank one staff member in particular and everyone else at Home Instead for the care and comfort they provided for my mother while I was away. It meant I could relax on holiday knowing mum was being looked after. Exceptional service not seen often these days. I would not hesitate to recommend one staff member in particular and her team to anyone. Thank you again
18 December 2023
Highly recommend this company as we have found them to be professional, reliable, friendly and caring from the start. Fantastic communication system in place. Very happy with the support provided. Thank you.