Very poor service all round. Poor conditions for existing long service
loyal employees, unable to work the hours they were promised after the
company recruited carers from S. Africa. Visas necessitated that they be
given 40 hrs per week. Long service carers had to leave as they were
unable to earn enough to survive as a result. I understand the 'new'
carers are unhappy with their conditions. One has given notice, others
are looking to move also. Had a call to say Apex were coming to assess
my wife. The day before the visit, called me to give 28 days’ notice due
to staff shortage. Some office staff moved on also. Please see my full
review on another platform which is much more than 1000 characters
allowed here. You won't regret it!
03 October 2023
We used this service for a friend of mine and I must say I could not
fault the care provided. From the beginning we were welcomed by the team
leader and a thorough assessment took place. The care team has been
fantastic, giving us peace of mind that her needs were met. The office
team also kept us updated with everything. Thank you all so much!
Latest Reviews for Apex Prime Care Worthing
25 December 2023
Very poor service all round. Poor conditions for existing long service
loyal employees, unable to work the hours they were promised after the
company recruited carers from S. Africa. Visas necessitated that they be
given 40 hrs per week. Long service carers had to leave as they were
unable to earn enough to survive as a result. I understand the 'new'
carers are unhappy with their conditions. One has given notice, others
are looking to move also. Had a call to say Apex were coming to assess
my wife. The day before the visit, called me to give 28 days’ notice due
to staff shortage. Some office staff moved on also. Please see my full
review on another platform which is much more than 1000 characters
allowed here. You won't regret it!
03 October 2023
We used this service for a friend of mine and I must say I could not
fault the care provided. From the beginning we were welcomed by the team
leader and a thorough assessment took place. The care team has been
fantastic, giving us peace of mind that her needs were met. The office
team also kept us updated with everything. Thank you all so much!