Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Lotus Home Care Halifax

stars
stars 27 November 2024
Have had Lotus Home Care staff for the past 8 months. Seem to have settled into a core team that we see regularly with occasional others to support familiar faces if needed. Love how staff engage with elderly Mum. She responds well to their engagement which is lovely to see and hear. They have managed and supported me as Mum's condition has deteriorated. Discussing their feelings about what's needed or possible but always leaving it to me to decide and I value their input. Iv been able to engage with the office and have my requests clearly added to call duties. Interactions between the office, the carers visiting and me have always been good. Thank you
Review from Julie H (Client / Service User)