Latest Reviews for Caring Connections - Warrington
01 May 2024
Firstly, a lot of the carers who work here are lovely. However,
unfortunately, the company itself is disorganised, poorly managed and
shows a significant a lack of consideration for their clients who are
vulnerable. Care staff would always be running late, not the carers
fault, as they said they had calls overlapping - then they would be
rushing to get to the next call asap. There was zero communication from
the office when times of calls were changed or carers were running late,
it wasn't unusual for carers to turn up 2 hours later than the visit
should be and there was a couple of occasions where nobody arrived at
all. Carers said that tasks and medication listed on the app would
repeatedly be incomplete or incorrect so the staff who turned up
wouldn't know what needed to be done. There was 2 occasions where the
key safe was left open/unlocked with the key inside. Unfortunately, I
would not be able to recommend Caring Connections Warrington to others.
Latest Reviews for Caring Connections - Warrington
01 May 2024
Firstly, a lot of the carers who work here are lovely. However,
unfortunately, the company itself is disorganised, poorly managed and
shows a significant a lack of consideration for their clients who are
vulnerable. Care staff would always be running late, not the carers
fault, as they said they had calls overlapping - then they would be
rushing to get to the next call asap. There was zero communication from
the office when times of calls were changed or carers were running late,
it wasn't unusual for carers to turn up 2 hours later than the visit
should be and there was a couple of occasions where nobody arrived at
all. Carers said that tasks and medication listed on the app would
repeatedly be incomplete or incorrect so the staff who turned up
wouldn't know what needed to be done. There was 2 occasions where the
key safe was left open/unlocked with the key inside. Unfortunately, I
would not be able to recommend Caring Connections Warrington to others.