Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Unicorn Healthcare Services

stars
stars 03 March 2025
Carers in general are good, some are very good. Calls are sometimes +30 minutes minus 30 minutes early or late.
Review from G H (Client / Service User)
stars
stars 04 April 2024
Nicest people you could ever meet. Prepared to go the extra mile. Above and beyond what they are paid for. Most of all they care about the people they look after. Treat them as friends rather than clients. Highly recommend.
Review from Jackie B (Client / Service User)
stars
stars 03 April 2024
Unicorn have provided both home health care and advocate/visitation services while my mom was struggling at home (alone) and then (after a fall) through the various hospital admissions and a terrible admission and stay in a respite care home. Unicorn facilitated the move to a long-term care facility. Mom is finally in a place that is qualified and able to care for her and still Unicorn are there to facilitate that transition and to support Mom until she settles. It has been a harrowing journey and we could not have managed without Unicorn. In a word, caring.
Review from Keith L (Son of Client/Service User)
stars
stars 24 February 2024
Wow, amazing people, great carers, genuine carers, helpful beyond words. My father was safe and cared for while I was away. He was treated as an individual. Using them again and already booked.
Review from Andrea B (Daughter of Client/Service User)
stars
stars 24 February 2024
This is our first experience of home care needed for my husband who requires a high level of service from the staff who are flexible to his needs. Unicorn Healthcare Services from the beginning have shown that this type of service they give. The staff are pleasant, respectful, understanding, well trained and obviously dedicated to their work.
Review from Kathleen A (Wife of Client/Service User)