Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for RCS Domiciliary Agency

stars
stars 29 October 2024
I am very happy about the care my Husband is getting from your carers they have been amazing with him and so patient and understanding we couldn't have asked for anything more they have been excellent every one of them.
Review from D C (Wife of Client/Service User)
stars
stars 16 February 2024
I am happy with the care provider that is looking after my daughter, I have been with them since November 2023. Since they started looking after her, I feel a burden taken off me, they treat her with respect and dignity and I see my daughter smiling and laughing a lot with the carer. I am happy to be involved in my daughter's care. They keep her safe, give her moral support, and emotional support, and make her feel worthy and comfortable.
Review from Julia M (Mother of Client/Service User)
stars
stars 22 January 2024
I have had good experiences with my care provider, any issue I had has been resolved and I feel listened to and I feel that they are working patient-centred. They treat me with dignity, The carer shows compassion to me. The management is committed to meeting my needs, and they are able to work flexibly to meet my daily needs. I have good communication with the care provider, They involve me in decision-making, My family are also involved in making any comment about my care through one plan. I would recommend someone to work with this service provider.
Review from Cecilia N (Client / Service User)
stars
stars 15 January 2024
The carer is a very pleasant lady who takes her responsibilities very highly. She is chatty and engages very well with her clients. She is trustworthy and I would strongly recommend her to anyone who is looking for a carer to look after loved ones.
Review from Steve F (Son of Client/Service User)