Company is unprofessional; no uniforms, no IDs, no aprons, carers have
poor English language skills, no idea of basic hygiene, if you can get
regular careers you can train them otherwise your elderly loved ones
will not be showering daily, office staff are rude and extremely
unhelpful, would not recommend them to anyone.
28 November 2023
My mum used this company. She has Alzheimer's. If you're using this
company for someone with Alzheimer's please don't as the carers are not
trained in this area, my mum had 4 carers a day and they did not know
what to do with someone like my mum. We constantly had to give
instructions. None of them stay their time and try to get the job done
quickly, missing things in the process. We installed a camera doorbell
and cameras inside. We were heavily involved with this company, there is
one staff member that really does help. If you're using this company,
check all certificates and install cameras.
Latest Reviews for Sunlight Care Group Redbridge
10 July 2024
Company is unprofessional; no uniforms, no IDs, no aprons, carers have
poor English language skills, no idea of basic hygiene, if you can get
regular careers you can train them otherwise your elderly loved ones
will not be showering daily, office staff are rude and extremely
unhelpful, would not recommend them to anyone.
28 November 2023
My mum used this company. She has Alzheimer's. If you're using this
company for someone with Alzheimer's please don't as the carers are not
trained in this area, my mum had 4 carers a day and they did not know
what to do with someone like my mum. We constantly had to give
instructions. None of them stay their time and try to get the job done
quickly, missing things in the process. We installed a camera doorbell
and cameras inside. We were heavily involved with this company, there is
one staff member that really does help. If you're using this company,
check all certificates and install cameras.