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Office 7, 42 Regent Place, Rugby, CV21 2PN
View Full Details of Fernsby Brookes LtdLatest Reviews for Fernsby Brookes Ltd
26 November 2024
As soon as my sister needed care, the Fernsby Brookes team stepped in to provide this in the most helpful, good-natured and appropriate manner. I am so grateful to you all. Despite being very ill my sister looked forward to her carer's visits, and I was always able to contact them. The team showed great sensitivity and good humour, and I felt reassured by their care. I am very grateful for your help. You made a very difficult situation bearable and helped so much in the good outcome. Thank you.
24 September 2024
Very helpful for my parents. High quality service, recommended a good physio and always took good care of them. Would definitely recommend. Great people, very communicative and good value for money too.
31 July 2024
Since Covid, my son's care provider has become increasingly incompetent. It was therefore a huge relief to find that Fernsby Brookes are able to provide an excellent service, replacing the previous provider with diligent, friendly and hard-working staff who my son gets on well with. In the broader sense, their approach has been thorough and business-like. Very professional and well-run business.
31 July 2024
The carer has been absolutely fantastic in supporting both myself and my child with keeping on top of housework. This ensures I have enough energy to be a good parent and reduces the amount of pain I am in. The carer has settled in really well and is a lovely 'addition' to our household. It was important to us to find someone who would fit in and get on with what needed to be done and I think this has been achieved.
31 July 2024
Absolutely first-class service. Carers arrive spot on time every morning and are always so cheerful and friendly. They give my daughter time and patience to do things for herself where she can and are so kind and gentle with her. They are so positive that they give my daughter such a boost. Absolutely exceeded all my expectations - thank you to all of them.
31 July 2024
Very pleased with the service. My son enjoys his support workers' company. She is very punctual and always polite. All staff that we have been involved with are friendly and all correspondence has been excellent.
02 February 2024
They were wonderful with my mother and made sure she got everything that she wanted and took her out for the time slot. She looked forward to their visits and got on very well with the support team. They were very attentive and professional and met my mum's every need.
01 February 2024
We are very pleased with the care being provided to date. All of the carers are pleasant and caring. They are punctual and happy to help with any extra tasks that might be needed. I also appreciated them raising suggestions for improvements.
01 December 2023
Early days, but so far the care has been excellent. My wife is in the mid-to-late stage of Alzheimer's and it is difficult to find pastimes that occupy her. But after a few weeks, she started looking forward to visits from her primary carer. I made it clear from the start that my main priority was meaningful engagement and they have done their best to fulfill that. The management is professional without being too corporate and I believe they go the extra mile to ensure a long-lasting relationship.
Latest Reviews for Fernsby Brookes Ltd
26 November 2024
As soon as my sister needed care, the Fernsby Brookes team stepped in to provide this in the most helpful, good-natured and appropriate manner. I am so grateful to you all. Despite being very ill my sister looked forward to her carer's visits, and I was always able to contact them. The team showed great sensitivity and good humour, and I felt reassured by their care. I am very grateful for your help. You made a very difficult situation bearable and helped so much in the good outcome. Thank you.
24 September 2024
Very helpful for my parents. High quality service, recommended a good physio and always took good care of them. Would definitely recommend. Great people, very communicative and good value for money too.
31 July 2024
Since Covid, my son's care provider has become increasingly incompetent. It was therefore a huge relief to find that Fernsby Brookes are able to provide an excellent service, replacing the previous provider with diligent, friendly and hard-working staff who my son gets on well with. In the broader sense, their approach has been thorough and business-like. Very professional and well-run business.
31 July 2024
The carer has been absolutely fantastic in supporting both myself and my child with keeping on top of housework. This ensures I have enough energy to be a good parent and reduces the amount of pain I am in. The carer has settled in really well and is a lovely 'addition' to our household. It was important to us to find someone who would fit in and get on with what needed to be done and I think this has been achieved.
31 July 2024
Absolutely first-class service. Carers arrive spot on time every morning and are always so cheerful and friendly. They give my daughter time and patience to do things for herself where she can and are so kind and gentle with her. They are so positive that they give my daughter such a boost. Absolutely exceeded all my expectations - thank you to all of them.
31 July 2024
Very pleased with the service. My son enjoys his support workers' company. She is very punctual and always polite. All staff that we have been involved with are friendly and all correspondence has been excellent.
02 February 2024
They were wonderful with my mother and made sure she got everything that she wanted and took her out for the time slot. She looked forward to their visits and got on very well with the support team. They were very attentive and professional and met my mum's every need.
01 February 2024
We are very pleased with the care being provided to date. All of the carers are pleasant and caring. They are punctual and happy to help with any extra tasks that might be needed. I also appreciated them raising suggestions for improvements.
01 December 2023
Early days, but so far the care has been excellent. My wife is in the mid-to-late stage of Alzheimer's and it is difficult to find pastimes that occupy her. But after a few weeks, she started looking forward to visits from her primary carer. I made it clear from the start that my main priority was meaningful engagement and they have done their best to fulfill that. The management is professional without being too corporate and I believe they go the extra mile to ensure a long-lasting relationship.