Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for BritzHealth Care Ltd

stars
stars 04 September 2024
The care is very good. They are very kind and friendly.
Review from A M (Client / Service User)
stars
stars 03 September 2024
My care arrangement continues to proceed in a very satisfactory manner. Any minor changes in routine, to accommodate improvements to domestic arrangements etc, have been dealt with without fuss. My carers come from a regular team who are now fully aware of the routines. There is an excellent system and advice in place via mobile phone which ensures that carers know what to expect on each visit. As stated above I am very pleased with the situation.
Review from N H (Client / Service User)
stars
stars 23 August 2024
It has been 5 months since I am receiving care from BritzHealth caregivers and I am pleased with the service provided. The carers are very punctual very polite and pat attention to detail when carrying out tasks. They always seek my approval before attempting to do any tasks and ensured that I am satisfied with the quality of care. Their communication skills are good. I can converse with any carer on a platonic level.
Review from V B (Client / Service User)
stars
stars 19 August 2024
BritzHealth Care took over the care of my daughter last August after she had a stroke, she is also an above-the-knee amputee, with other problems. They are a new care company. I was a little fearful that they would not cope with her but after a few months, I realised that they are doing a very professional job with her care and support. I started to see a vast improvement in her well-being. She started to shine and smile a lot more - everything is not perfect but it's better than it's been for a while. Well done BritzHealth Care, keep it up.
Review from Michael G (Father of Client/Service User)