17-21 Abbey Lane, Sheffield, S8 0BJ
View Full Details of Premier Community - North DerbyshireManagement - She is a fantastic head carer, she has been consistently professional, skilful and empathetic. Recently she gave me invaluable advice/guidance that helped me enormously to get further assistance for my mum upgrade to fall detector, new alarm system with better volume and prescription for pressure stockings. She is always a welcome breath of optimism and joy!
All visits from support workers are given to my dad are with respect and dignity. Always trying to interact in conversation even though sometimes is quite difficult as my dad is very poorly. Very friendly girls. Always a pleasure to see them.
The firm is perfect.
All carers are exceptional and always come with a smile, they are kind, caring, and patient with both client and family/friends they are professional and also friendly and joky client always looks forward to all carers coming.
Prompt response. I would like to thank the admin staff and carers of Premier Community for their response to mum's needs this week. The admin team promptly responded to our call for assistance and all the carers that have been to mum this week have provided excellent personal care and emotional support to make mum feel as comfortable as possible. This has been very reassuring for myself as mum's only family. All the team this week went over and above their normal good standard of care provided to mum. Thank you all.
I'm really pleased with the standard of care Mum receives from her Premier Community Team. They're a lovely, friendly bunch who look after Mum well, enabling her to stay at home. Also, I can get in touch with them at any time and they're always supportive. I really appreciate everything they do for Mum and myself. Thank you.
I am very happy with all the carers, they treat me very well and are very helpful. Our little chats are very nice. Makes the day!
I like to go for a walk in the garden or up the road when it's fine weather. It is good when the carers take time to do this. The carers are good and look after me well. I like to chat with them when they come.
Premier Community have been caring for Mum since the end of October 2023. From the start, we felt reassured. The management team assessed Mum's needs thoroughly, listened to what was important to Mum and put together a dedicated team of carers to regularly support her. All care staff have treated our family with dignity and respect. The carers are kind and compassionate and have gained Mum's trust. They understand her and are sensitive to providing what she needs in a way that is appropriate for her. They listen to us and work with us in partnership to best meet Mum's needs. Their ability to problem-solve is impressive. It's heart-warming seeing Mum's face light up when they arrive and hear the chatter, laughter and singing as they get her organised. The carers' commitment and dedication to providing exceptional care for Mum is second to none. We have peace of mind mum is safe and being well cared for and very grateful to have Premier Community supporting our family at home.
The care staff and management have been fantastic. Our family have been able to bring my mum home on end-of-life care. After 72 years of marriage, it was important that Mum was home with my dad. All care staff have treated our whole family with dignity and respect. We couldn’t have asked for any more support. Thank you for your hard work.
The care my father receives is second to none, it's 100% absolutely brilliant and so caring. The whole team are so compassionate, including management. Definitely deserves a medal or something. Thank you.
Words cannot express our gratitude for all the carers and admin staff who looked after our mother. The admin staff were professional, caring and were always available to answer any queries we had. Kept us up to date throughout our mother's care. All of the carers have gone above and beyond when looking after our mother. At a time when we weren't available and left us feeling reassured that she was in good. Indeed she was. They all maintained a caring and empathetic manner at all times. She found them easy to talk to, approachable and felt safe when they visited. For our mother's care times they were never late, always within the timed parameters. I wholeheartedly recommend this company.
Alright. Carers are wonderful. I am happy with all my care.
Good standard of care received. Well organised, kind and considerate.
Good service. Carers are good.
My mum has only just started having care after a lot of persuasion. We could not ask for more. Management and staff are excellent. Nothing is too much trouble.
Provided amazing care and went the extra mile. All who we came into contact with at Premier were amazing, friendly, and considerate. Under difficult times they all pulled together as a team and we could always get hold of someone if needed.
All of the team members have been great with my dad. It's his first experience needing care and everyone has been respectful and sympathetic as well as keeping things fun and light-hearted, myself and Mum (his wife) have been so grateful for such excellent care.
The girls are wonderful, always pleasant and really look after Mum. Would certainly be lost without them. Some go above and beyond at times. A big thank you, am sure some particular girls will know who they are. Best wishes.
My mum has been a Premier Community service user for the last four years and in this time we have seen the company go from strength to strength. What has prompted me to write a review after all this time was a recent event that put Mum’s carers to the test and they really did come up trumps! Mum got a serious chest infection and ended up being admitted to hospital. Both before and after her stay in hospital Mum’s carers did an outstanding job going above and beyond expectations. Knowing she was in such capable and trustworthy hands was so reassuring. I would like to take this opportunity to say a big thank you to the team!
Management - She is a fantastic head carer, she has been consistently professional, skilful and empathetic. Recently she gave me invaluable advice/guidance that helped me enormously to get further assistance for my mum upgrade to fall detector, new alarm system with better volume and prescription for pressure stockings. She is always a welcome breath of optimism and joy!
All visits from support workers are given to my dad are with respect and dignity. Always trying to interact in conversation even though sometimes is quite difficult as my dad is very poorly. Very friendly girls. Always a pleasure to see them.
The firm is perfect.
All carers are exceptional and always come with a smile, they are kind, caring, and patient with both client and family/friends they are professional and also friendly and joky client always looks forward to all carers coming.
Prompt response. I would like to thank the admin staff and carers of Premier Community for their response to mum's needs this week. The admin team promptly responded to our call for assistance and all the carers that have been to mum this week have provided excellent personal care and emotional support to make mum feel as comfortable as possible. This has been very reassuring for myself as mum's only family. All the team this week went over and above their normal good standard of care provided to mum. Thank you all.
I'm really pleased with the standard of care Mum receives from her Premier Community Team. They're a lovely, friendly bunch who look after Mum well, enabling her to stay at home. Also, I can get in touch with them at any time and they're always supportive. I really appreciate everything they do for Mum and myself. Thank you.
I am very happy with all the carers, they treat me very well and are very helpful. Our little chats are very nice. Makes the day!
I like to go for a walk in the garden or up the road when it's fine weather. It is good when the carers take time to do this. The carers are good and look after me well. I like to chat with them when they come.
Premier Community have been caring for Mum since the end of October 2023. From the start, we felt reassured. The management team assessed Mum's needs thoroughly, listened to what was important to Mum and put together a dedicated team of carers to regularly support her. All care staff have treated our family with dignity and respect. The carers are kind and compassionate and have gained Mum's trust. They understand her and are sensitive to providing what she needs in a way that is appropriate for her. They listen to us and work with us in partnership to best meet Mum's needs. Their ability to problem-solve is impressive. It's heart-warming seeing Mum's face light up when they arrive and hear the chatter, laughter and singing as they get her organised. The carers' commitment and dedication to providing exceptional care for Mum is second to none. We have peace of mind mum is safe and being well cared for and very grateful to have Premier Community supporting our family at home.
The care staff and management have been fantastic. Our family have been able to bring my mum home on end-of-life care. After 72 years of marriage, it was important that Mum was home with my dad. All care staff have treated our whole family with dignity and respect. We couldn’t have asked for any more support. Thank you for your hard work.
The care my father receives is second to none, it's 100% absolutely brilliant and so caring. The whole team are so compassionate, including management. Definitely deserves a medal or something. Thank you.
Words cannot express our gratitude for all the carers and admin staff who looked after our mother. The admin staff were professional, caring and were always available to answer any queries we had. Kept us up to date throughout our mother's care. All of the carers have gone above and beyond when looking after our mother. At a time when we weren't available and left us feeling reassured that she was in good. Indeed she was. They all maintained a caring and empathetic manner at all times. She found them easy to talk to, approachable and felt safe when they visited. For our mother's care times they were never late, always within the timed parameters. I wholeheartedly recommend this company.
Alright. Carers are wonderful. I am happy with all my care.
Good standard of care received. Well organised, kind and considerate.
Good service. Carers are good.
My mum has only just started having care after a lot of persuasion. We could not ask for more. Management and staff are excellent. Nothing is too much trouble.
Provided amazing care and went the extra mile. All who we came into contact with at Premier were amazing, friendly, and considerate. Under difficult times they all pulled together as a team and we could always get hold of someone if needed.
All of the team members have been great with my dad. It's his first experience needing care and everyone has been respectful and sympathetic as well as keeping things fun and light-hearted, myself and Mum (his wife) have been so grateful for such excellent care.
The girls are wonderful, always pleasant and really look after Mum. Would certainly be lost without them. Some go above and beyond at times. A big thank you, am sure some particular girls will know who they are. Best wishes.
My mum has been a Premier Community service user for the last four years and in this time we have seen the company go from strength to strength. What has prompted me to write a review after all this time was a recent event that put Mum’s carers to the test and they really did come up trumps! Mum got a serious chest infection and ended up being admitted to hospital. Both before and after her stay in hospital Mum’s carers did an outstanding job going above and beyond expectations. Knowing she was in such capable and trustworthy hands was so reassuring. I would like to take this opportunity to say a big thank you to the team!