Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Pure First Care Services

stars
stars 28 January 2025
Our Aunt returned from hospital in mid 2024. The care team took on her care, including very diplomatic ways of dealing with Aunty due to her decline in capacity. Throughout the last few months the team have been great. Contacting us and Aunty's brother with updates and any questions. We've worked together to provide the best possible at home care. Special mention goes to one member of staff in particular who Aunty has a really good rapport with, he was gentle, kind and very understanding.
Review from S H (Friend of Client/Service User)
stars
stars 28 January 2025
Problems with communication in the beginning, but now that has been resolved it is an excellent service! Well done!
Review from V T (Client / Service User)
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stars 16 January 2025
Since September 2024 this fantastic company of well selected carers have looked after my dear father with 1st class care throughout. I can highly recommend this company in this field. Keep up the good work team. They all go above and beyond their normal duty of care.
Review from Jonathan L (Son of Client/Service User)